Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Mar 5, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 205 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
14
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
10
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 Nissan Maxima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 29, in the owner's own words
Driving vehicle on road and the accelerator pedal no longer working vehicle. coasted to the side. Car had to be towed. Vehicle cranking without problem but will not accelerate pedal goes to floor. At consideration of purchase of vehicle, car fax and all details about vehicle were viewed for possible purchase. Items on recall are now a concern as a safety issue.
NHTSA ID
11646469
Incident
Mar 5, 2025
Airbags
Filed Aug 12, 2022
The contact owned a 2002 Nissan Maxima. The contact received notifications of NHTSA Campaign Number: 20V-008000 (Air Bags) and would like to be removed from the recall distribution list as he is no longer the owner of the vehicle. The local dealer was not contacted. The manufacturer was contacted.
NHTSA ID
11479081
Incident
Aug 12, 2022
Airbags
Filed Aug 21, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V008000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE GILMAN NISSAN FORT BEND LOCATED AT 26001 SOUTHWEST FWY, ROSENBERG, TX 77471, AND AFTER TWO DAYS IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT WHEN SHE PICKED UP THE VEHICLE, THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11350625
Incident
Aug 21, 2020
Mileage
123,000 mi
AirbagsBrakesFuel system+2 more
Filed Feb 18, 2020
Crash reported
[XXX] POWER STEERING SYSTEM TIRES FUEL PUMP AIR BAGS BATTERY EVERYTHING HAS BEEN FALLING APART SINCE 2018, IT'S BEEN FIXED AND COUPLE MONTHS LATER, THE SAME PROBLEM COMES UP. EVERY MECHANIC THAT TOUCHES THIS CAR, SAID THE SAME THING TO CHECK UP THE RECALL STATUS. BECAUSE THERE ARE TOO MANY ISSUES WITH IT, AND THE MILEAGE IS LOW. SO THERE IS A FAULTY PARTS, THAT KEEP BRAKING DOWN IN THE MIDDLE OF THE ROAD, AND I HAVE BEEN CALLING ROADSIDE ASSISTANCE AT LEAST 4 TIMES SINCE DECEMBER. BRAND NEW TIRES AND BRAKES WERE INSTALLED AND STILL HAVING THE SAME PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11309769
Incident
Mar 1, 2018
Mileage
68,000 mi
AirbagsFuel systemSeat belts
Filed May 22, 2019
CAR STARTS BUT DIES DOWN AFTER A FEW MILES
NHTSA ID
11209373
Incident
May 21, 2019
Airbags
Filed Feb 22, 2019
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRED ANDERSON NISSAN OF RALEIGH (9225 GLENWOOD AVE, RALEIGH, NC 27617, (919) 324-3443) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
11182025
Incident
Sep 12, 2018
AirbagsDriver assistancePowertrain (other)
Filed Nov 16, 2017
TAKATA RECALL!!! MY PASSENGER AIR BAG SEAT LIGHT IS FLASHING. ALSO I BOUGHT THE TOP CRANKSHAFT POSITION SENSOR AND IT HAD A RECALL, IS MY VEHICLE COVERED? MY CONTROL ARM NEEDS TO BE CHANGED CAN YOU PLEASE ADVISE ME ON THE NEXT DECISION I SHOULD MAKE.. I'M TAKING IT TO GERALD NISSAN IN NORTH AURORA FOR THE SECOND TIME FOR THE AIRBAG.
NHTSA ID
11046628
Incident
Oct 31, 2017
Mileage
150,000 mi
AirbagsElectrical
Filed Oct 12, 2017
Crash reported
AIRBAGS DIDN'T DEPLOY AFTER FRONT END COLLISION. (JUNE 2017) PICTURES AFTER ACCIDENT AVAILABLE.
NHTSA ID
11033094
Incident
Jun 18, 2017
Mileage
250,000 mi
Airbags
Filed Oct 2, 2017
Crash reported2 injuries reported
TAKATA RECALL OUR 17 YR OLD DAUGHTER WAS IN A ACCIDENT ON THE INTERSTATE, HER CAR ROLLED MULTIPLE TIMES....THE AIR BAG NEVER DEPLOYED-HER NECK (C7) WAS FRACTURED. IF THE AIR BAG WOULD HAVE DEPLOYED MAYBE HER NECK WOULDN'T HAVE FRACTURED...UPDATED 10/19/17 *BF UPDATED 7/24/18*JB *TR
NHTSA ID
11030847
Incident
Jul 31, 2016
Mileage
138,000 mi
AirbagsEngine
Filed Oct 28, 2016
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED AND "SERVICE ENGINE SOON" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK POSITION SENSORS WERE NOT REPLACED PER THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
NHTSA ID
10919804
Incident
Oct 24, 2016
Mileage
168,000 mi
Airbags
Filed Apr 27, 2016
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE AIR BAG AND AIR BAG MODULE NEEDED REPLACEMENT. THE CONTACT NOTIFIED THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ID
10861756
Incident
Feb 18, 2016
Mileage
110,000 mi
AirbagsEngine
Filed Feb 4, 2016
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO MAKE HISSING NOISES AND COMPLETELY SHUT DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE TECHNICIAN MADE THE MANUFACTURER AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000. THE CONSUMER STATED THE AIR BAG WAS REPLACED. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED. HOWEVER, THE DEALER STATED THERE WOULD BE A CHARGE TO DIAGNOSE IT. UPDATED 03/17/16.*JB
NHTSA ID
10824329
Incident
Jan 24, 2016
Mileage
68,000 mi
Airbags
Filed Jul 21, 2015
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ID
10735402
Incident
Mar 4, 2015
Mileage
90,000 mi
Airbags
Filed Jun 14, 2015
Crash reported1 injury reported
AIR BAG RECALL WAS FIXED AS SOON AS WE WERE NOTIFIED (A FEW MONTHS AGO). MY SON HAD A BAD ACCIDENT TODAY AND NEITHER HE NOR THE FIRST RESPONDERS CAN UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. WERE THEY FIXED CORRECTLY? WERE THEY JUST TURNED OFF? HOW CAN WE GO ABOUT GETTING ANSWERS BEFORE THE CAR IS TAKEN OFF TO THE JUNK YARD? IT WAS MY CAR THAT I GAVE TO HIM SO I WRITING THIS AS HE IS NO SHAPE RIGHT NOW.
NHTSA ID
10725170
Incident
Jun 14, 2015
Mileage
47,000 mi
AirbagsBody & structureDriver assistance+1 more
Filed Feb 19, 2015
Crash reported
WHILE PARKING CAR IT SPONTANEOUSLY ACCELERATED ACROSS THE PARKING LOT, THE BORDERING STREET AND INTO ANOTHER PARKING LOT BEFORE STOPPING. THE CARS LEFT SIDE, RIGHT SIDE, FRONT BUMPER, TIRES AND SUSPENSION WERE DAMAGED. THOUGH NO OTHER CARS WERE HIT, COMMERCIAL GARBAGE CANS, STOP SIGN, TELEPHONE POLE AND A SERIES 4 CURBS INFLICTED DAMAGE. THE AIR BAGS DID NOT DEPLOY DESPITE HAVING THEM CHECKED BY THE DEALER AS REQUIRED BY A RECALL. *TR
NHTSA ID
10689418
Incident
Nov 4, 2014
Mileage
95,700 mi
Airbags
Filed Dec 15, 2014
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10664335
Incident
Dec 15, 2014
Airbags
Filed Oct 31, 2014
HI, I RECEIVED A RECALL ON MY PASSENGER'S AIRBAG. I HAD THE DEALERSHIP WHERE I BOUGHT THE CAR (I AM THE ORIGINAL OWNER) REPLACE THE PASSENGER'S AIRBAG. AT THE SAME TIME FOR ABOUT A MONTH I HAD BEEN HEARING A RUBBERY RUBBING SQUEAKY SOUND WHEN TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT. I ASKED THE MECHANIC WHAT THE PROBLEM IS. HE SAID THE PROBLEM IS IN THE DRIVER'S STEERING WHEEL AIRBAG. THIS IS A TAKATA AIRBAG. I WOULD LIKE IT REPLACED AT NO COST AS THERE ARE PROBLEMS WITH THE AIRBAGS AND THERE IS A RECALL ON TAKATA AIRBAGS. I DO NOT TRUST THE DRIVER'S AIRBAG AND IT IS MAKING A DISTURBING SOUND. THANK YOU.... *TR
NHTSA ID
10651751
Incident
Oct 1, 2014
Mileage
135,000 mi
Airbags
Filed Sep 20, 2013
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUFFERED INJURIES TO THE NECK AND BACK. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT ALSO MENTIONED THAT A RECALL NOTICE WAS RECEIVED AFTER THE FAILURE FOR NHTSA CAMPAIGN I.D. NUMBER 13V136000 (AIR BAGS). THE FAILURE MILEAGE WAS 141,000.
NHTSA ID
10544588
Incident
Sep 6, 2013
Mileage
141,000 mi
AirbagsEngine
Filed Aug 23, 2013
DRIVING AT HIGHWAYS OF GREATER THAN 40 MPH AND BEGINNING TO BRAKE, THE VEHICLE WILL CUT OFF. IT WILL RESTART; HOWEVER, THIS HAS STARTED TO BE A FREQUENT AND DANGEROUS OCCURRENCE. AFTER SEVERAL TIMES, I DID SOME RESEARCH AND FOUND THAT THERE WAS A VOLUNTARY RECALL CAMPAIGN BULLETIN R3022 AND NHTSA #03V-455 (ENGINE SENSORS), BEING REPORTED ON NOV. 17, 2003. NISSAN NORTH AMERICA, INC. SAYS THAT THE RECALL CAMPAIGN HAS BEEN CLOSED OUT. NHTSA SAYS THE RECALL CAMPAIGN IS OPEN FOR 10 YRS FROM THE DATE THE RECALL WAS REPORTED, BEING NOV. 17, 2013. TODAY'S DATE IS AUG. 23, 2013. NISSAN WILL NOT HONOR THE RECALL. THE COST TO REPAIR IS $625.19. ADDITIONALLY, THERE WAS A VOLUNTARY RECALL CAMPAIGN BULLETIN R2006 (TRANSVERSE LINK REPLACEMENT) WHICH NISSAN NORTH AMERICA, INC. CLAIMS THEY CANNOT SEE. LASTLY, THERE IS ANOTHER RECALL R1302 (FRONT PASSENGER AIR BAG INFLATOR) OF AUGUST 14, 2013, THAT NISSAN CLAIMS THEY AREN'T SHOWING AS WELL. I AM UTTERLY FRUSTRATED AND FED UP WITH NISSAN NORTH AMERICA, INC. THE DEALERS WILL NOT HONOR ANY RECALL THAT NISSAN NORTH AMERICA, INC. DOES NOT RECOGNIZE EVEN IF YOU HAVE THE DOCUMENTATION OF THE RECALL. *TR
NHTSA ID
10536906
Incident
Aug 5, 2013
Mileage
123,500 mi
Airbags
Filed May 19, 2010
I AM THE OWNER OF A 2002 NISSAN MAXIMA. THE AIR BAG WARNING LIGHT CAME AND I TOOK IT TO THE DEALER FOR REPAIR. IN MY OWNERS MANUAL IT STATES THAT SEAT BELTS AND RELATED SYSTEMS ARE COVERED FOR THE LIFE OF THE VEHICLE. THE SERVICE MANAGER SAID THAT THE PARTS ARE NOT COVERED. THE AIR BAGS ARE DIRECTLY RELATED TO THE SEAT BELT SYSTEM. AS LONG AS THE WARNING LIGHT IS ACTIVATED THE AIR BAG AND SEAT BELTS WILL NOT OPERATE. THIS UNIT IS DESIGNED TO ONLY OPERATE WHEN THERE IS A COLLISION, AND THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE DEALERSHIP IS REQUIRING A PAYMENT OF $2800.00 FOR THE REPAIR. PART NUMBERS Y851M-5Y800, 25567AR227, AND 28556-5Y725 THE VEHICLE ONLY HAS 53000 MILE ON IT AND HAS BEEN VERY WELL MAINTAINED. IT SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO COVER THIS DEVICE ON THE WARRANTY. *TR
NHTSA ID
10331120
Incident
May 12, 2010
Mileage
53,142 mi
Airbags
Filed Dec 8, 2008
Crash reported1 injury reported
1. STRUCK BY A SMALL DEER ON FRONT BUMPER/GRILL 2. BOTH FRONT AIRBAGS DEPLOYED UNNECESSARILY, AND WITH VERY LITTLE DAMAGE TO VEHICLE. AIRBAG CAUSED MINOR UNNECESSARY INJURY. 3. AIRBAGS, MODULE, AND SEAT BELTS MUST BE REPLACED. AIRBAGS ARE NOT AVAILABLE OR BACK-ORDERED. *TR
NHTSA ID
10251117
Incident
Nov 12, 2008
Mileage
66,000 mi
Airbags
Filed Jan 17, 2008
Crash reported1 injury reported
AIRBAG FAILED TO DEPLOY. *TR
NHTSA ID
10215244
Incident
Jan 16, 2008
Mileage
138,000 mi
Airbags
Filed May 20, 2005
Crash reported
DT: THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATES THAT HE HAD A CAR ACCIDENT WERE HE WAS HIT ON THE FRONT LEFT HEADLIGHT. THE AIR BAG ON THE PASSENGER'S SIDE DID DEPLOY, BUT THERE WAS NO BODY SITTING THERE. HOWEVER, THE AIR BAG ON THE DRIVER'S SIDE DID NOT DEPLOY. THE IMPACT OF THE ACCIDENT WAS SO SEVERE AND IT TOTALED THE VEHICLE.*AK
NHTSA ID
10121736
Incident
May 5, 2005
Airbags
Filed Oct 12, 2004
Crash reported1 injury reported
VEHICLE WAS MOVING ABOUT 25 TO 30 MPH WHEN IT WAS HIT IN THE FRONT AND THE AIR BAGS FAILED TO DEPLOY. PROVIDE FURTHER DETAILS. *JB
NHTSA ID
10096646
Incident
Oct 6, 2004
Mileage
57,800 mi
Airbags
Filed Jul 30, 2003
Crash reported1 injury reported
WHILE TRAVELING AT 35 MPH CONSUMER HIT ANOTHER VEHICLE THAT RAN A STOP LIGHT. UPON IMPACT, NONE OF CONSUMER'S VEHICLE AIRBAGS DEPLOYED. AS A RESULT DRIVER WAS INJURED. *AK
NHTSA ID
10031543
Mileage
33,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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