Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jun 24, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 205 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Nissan Maxima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
Suspension
Filed Jun 24, 2014
TL * THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE AND MADE ALOUD CLICKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CONTROL ARM WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 188,000.
NHTSA ID
10605726
Incident
Jun 5, 2012
Mileage
165,000 mi
Suspension
Filed Aug 17, 2012
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT HE WOULD HEAR A KNOCKING NOISE WHENEVER THE VEHICLE WAS IN MOTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND THAT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ID
10471311
Incident
Nov 17, 2004
Mileage
40,000 mi
Suspension
Filed Dec 30, 2010
TL*THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING OVER BUMPS AT ANY SPEED A CLANKING NOISE COULD BE HEARD COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE CONTINUED SO THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THERE WAS A RECALL FOR THE SUSPENSION. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02V146000, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.
NHTSA ID
10373530
Incident
Dec 30, 2007
SteeringSuspension
Filed Mar 2, 2009
TL*THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT THE SUSPENSION WAS MAKING A KNOCKING SOUND ALONG WITH A LOUD NOISE COMING FROM THE STEERING WHEEL. THE NOISES ARE HEARD EACH TIME THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AND WHEN DRIVING UPHILL. THE CONTACT ALSO EXPERIENCES DIFFICULTY CONTROLLING THE STEERING WHEEL. THE DEALER STATED THAT THERE WERE NO RECALLS FOR HIS VEHICLE; HOWEVER, THEY ADVISED HIM TO CALL THE MANUFACTURER TO CHECK IF THE VIN IS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V146000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE FAILURE MILEAGE WAS 115,000.
NHTSA ID
10260435
Incident
Feb 20, 2009
Mileage
115,000 mi
BrakesSuspension
Filed Feb 5, 2009
2002 NISSAN MAXIMA HAD ABS MODULE FAILURE. CONSUMER STATES THAT THE BRAKES FAILED WITHOUT WARNING. *NJ THE CONSUMER STATED THE PROBLEM BEGAN WITH A VERY LOUD EAR PIERCING SCREECHING NOISE WHEN THE BRAKES WERE APPLIED. THE SOUND WAS INTERMITTENT, SO IT WAS DIFFICULT FOR THE DEALER TO DUPLICATE. THE CONSUMER WENT TO THE DEALER SEVERAL TIMES TO HAVE THE BRAKES CHECKED, BUT THEY WERE FOUND TO BE OK. THE CONSUMER STATED ON ONE OCCASION, HER HUSBAND APPLIED THE BRAKES AND THE VEHICLE DID NOT STOP, THE ABS CAME ON AS HE APPROACHED THE INTERSECTION. THE DEALER INFORMED THE CONSUMER THE ABS ACTUATOR AND THE REAR ABS SENSOR HAD FAILED. THE SCREECHING NOISE WAS DUE TO A BAD WHEEL BEARING. *JB
NHTSA ID
10257896
Incident
Jan 1, 1901
Suspension
Filed Apr 9, 2007
FRONT WHEEL NUT THAT SECURES WHEEL HUB TO CV-JOINT CAME LOOSE IN MY 2002 MAXIMA. NUT WAS BACKED UP TO THE COTTER PIN. ALSO, THIS HAPPENED LAST YEAR ON MY WIFE'S 2000 MAXIMA. I THINK NISSAN MADE A BAD DESIGN DECISION WHEN THEY CHOSE NOT TO USE A LOCKING WASHER/NUT FOR THIS DESIGN. I HAVE A JPEG PICTURE OF RESULTANT WHEEL WOBBLE.*AK
NHTSA ID
10187411
Incident
Apr 9, 2007
Mileage
72,450 mi
Driver assistanceSuspension
Filed Aug 7, 2006
DT*: THE CONTACT STATED THE VEHICLE LOST ACCELERATION WHILE DRIVING AT ANY SPEED. THERE WAS ALSO A KNOCKING SOUND AND ABNORMAL STEERING WHICH CAUSED THE VEHICLE TO WANDER INTO THE OTHER LANE WHILE DRIVING . THERE WAS A NHTSA RECALL, # 02V146000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER ARM AND A NHTSA RECALL # 02V043000 REGARDING THE VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT INCLUDED IN EITHER RECALL DUE TO THE VIN.
NHTSA ID
10164715
Incident
Aug 7, 2006
Mileage
143,000 mi
Suspension
Filed Jun 20, 2005
DT: A KNOCKING NOISE AND ABNORMAL STEERING. WHILE DRIVING. TOOK VEHICLE TO DEALER TO HAVE IT CHECKED, AND DEALER HAD NOT SAID WHAT WAS WRONG. THIS ONLY HAPPENED WHEN STEERING.*AK
NHTSA ID
10125927
Incident
Jun 13, 2005
Mileage
59,000 mi
Suspension
Filed Jul 5, 2004
REFUSAL TO DO A SAFETY RECALL. 2 NISSAN MAXIMA TRANSVERSE LINK SAFETY RECALL. REQUESTED APPOINTMENT @ ARRIVAL THEY REQUESTED FUNDING AND ADDITIONAL CHARGES FOR A REQUIRED PER NISSAN SAFETY A WHEEL ALIGNMENT AT EXTRA COST. / PER OTHER NISSAN DEALER AS WELL AS ANOTHER EMPLOYEE @ POUGHKEEPSIE NISSAN IT IS REQUIRED TO DO A WHEEL ALIGNMENT. *AK
NHTSA ID
10080374
Incident
Jul 5, 2004
Mileage
21,000 mi
Powertrain (other)SteeringSuspension+1 more
Filed Jan 15, 2004
THIS MAX HAD THE TRANSVERSE LINK RECALL PERFORMED IN 9/02. AT THIS TIME, THE LEFT AXLE WAS NOT PROPERLY PLACED BACK IN THE TRANSMISSION. WE TOOK THE CAR BACK SEVERAL TIMES AND THEY KEPT BLOWING US OFF. FINALLY, MY WIFE WAS DRIVING THE CAR IN THE MOBILE TUNNEL AND THE TRANS WENT OUT ALONG WITH THE STEERING AND SUSPENSION. NISSAN REPAIRED THE VEHICLE BUT IT STILL DRIVES LIKE A PIECE OF JUNK. THESE GUYS ARE RIDICULOUS AND NEED TO BE DEALT WITH SERIOUSLY. I HAVE SINCE FILED SUIT BUT WOULD APPRECIATE ANY HELP.
NHTSA ID
10070093
Incident
Mar 15, 2003
Mileage
19,200 mi
Driver assistanceSuspension
Filed Jul 9, 2003
2002 NISSAN MAXIMA SE WHEN MAKING SHARP LEFT TURNS, ACCELERATING FROM STOPPED POSITION, LOUD GRINDING NOISE FROM FRONT SUSPENSION IS PRESENT MORE THAN 50% OF THE TIME. HAVE RETURNED CAR TO DEALER 6 TIMES OVER 18 MONTHS WITH NO RESOLUTION. DEALER HAS PERFORMED ONLY ONE ACTUAL REPAIR - WHICH DID NOT ADDRES PROBLEM. DEALER HAS BECOME UNCOOPERATIVE STATING THEY HAVE DONE "ALL THEY CAN". *AK
NHTSA ID
10025708
Incident
Jul 1, 2003
Mileage
1,000 mi
Suspension
Filed Dec 11, 2002
CONSUMER'S VEHCILE IS EXPERIENCING THE SAME DEFECT WITH THE LOWER CONTROL ARM AS IN RECALL NUMBER 02 V 146 000, BUT VEHICLE IS NOT INCLUDED BY IT'S VIN. PLEASE FILL IN. MR
NHTSA ID
8024196
Incident
Dec 5, 2002
Suspension
Filed Aug 22, 2002
Crash reported1 injury reported
WHILE DRIVING 20MPH SUSPENSION CAUSED STEERING TO GO OUT OF CONTROL, CAUSING AN ACCIDENT.*AK THE TRANSVERSE LINK BROKE, ONE PERSON WAS INJURED IN THE ACCIDENT. *JG
NHTSA ID
8017041
Incident
May 8, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own