2017 Nissan Maxima

On July 29, 2019, the Office of Defects Investigation (ODI) opened EA19002 to investigate instances of alleged rear lower control arm failures in 2013-2018 Nissan Altima and 2016-2018 Nissan Maxima vehicles. At the time the investigation was opened ODI had 91 consumer complaints alleging rear lower control arm failures in the subject vehicles.ODI was concerned about these complaints because many of them alleged an increased steering effort or loss of vehicle control.At the time these complaints were received, ODI was also aware of a proactive service campaign addressing 2013 Nissan Altima in salt-belt states for a similar concern. Since opening the investigation, ODI has confirmed, based on consumer complaints, warranty data, and testing conducted by Nissan and ODI, that owners of the subject vehicles are experiencing a corroded bushing at one of three mounting points of the control arm to the rear subframe.ODI has also confirmed that drivers become aware of the problem because of sound and abnormal vibrations. In addition, the failure mileage is typically over 113,000 miles at the time of failure.In conjunction with Nissan and VRTC, ODI participated in testing to assess the potential safety consequence of a bushing failure.It was found the Vehicle Dynamic Control system allows the driver to maintain vehicle control in the event of a bushing failure.With between 7 to 13 years of field exposure, ODI is aware of only one low speed crash allegation describing minor contact with another vehicle’s trailer hitch. Nissan acknowledges that a crack can develop in affected control arms due to stress loading from normal use and that salts commonly used for roadway snow and ice treatment may result in corrosion that exacerbates the progression of the crack.Nissan implemented a design change in January of 2018 to improve the durability of the lower control arm.Affected vehicles have either been repaired with the countermeasure part under a customer satisfaction campaign or been provided a warranty extension from 3 years/36,000 miles to 10 year/unlimited mileage. Through testing and analysis of the information obtained to date, ODI has not identified a defect representing an unreasonable risk to motor vehicle safety involving corrosion of the subject rear lower control arm at this time.With a declining trend of reports and Nissan’s actions to implement a countermeasure and extended warranty coverage, further investigation of the issue does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. A detailed discussion of the investigation and related complaint numbers can be viewed in the attached closing report.

Assessment: The driver reported that the vehicle did not provide any alert prior to the collision. The exact cause of the lack of alert is unknown at this time. Possible contributing factors may include system malfunction, sensor obstruction, or limitations in the vehicle’s alert technology.

NHTSA ID

11771247

Incident

Mar 10, 2026

I am experiencing a severe safety defect regarding the door lock mechanisms on my 2017 Nissan Maxima. The electronic door lock actuators have failed, causing the doors to intermittently refuse to lock or unlock when using either the key fob or the internal door switches. This creates a critical safety hazard, as it leaves the vehicle vulnerable to theft when the doors fail to lock. More importantly, when the doors fail to unlock, it compromises passenger safety during an emergency, as occupants can become trapped inside the vehicle or unable to exit quickly. This is a known, widespread issue across multiple Nissan models from this era, and Nissan needs to be held accountable. I request that the NHTSA investigate the 2017 Nissan Maxima door lock actuators and force a safety recall to prevent potential injuries or entrapment.

NHTSA ID

11771157

Incident

Oct 1, 2024

I woke up the morning of 09/30/2026 and took my kids to the bus stop. All the lights on my dash lit up. We were headed out of town for the night so we parked the car and took my husband’s truck. That was at 9:42 am. At 9:16 pm our neighbor called and said the fire department was next door and that my car was engulfed in flames. We contacted Nissan and there is a recall for a fire hazard but it’s not attached to my VIN number.

NHTSA ID

11769555

Incident

Sep 30, 2026

I was approaching an exit on 7/23/2026, and all of a sudden my engine light begans flashing very fast! Once I get to the red light at the exit, the engine light stops flashing and the car begins to shake profusely...... When the light turns green, I get on the accelerator and the shaking gets harder and the engine light begins to flash again.

NHTSA ID

11752845

Incident

Jul 23, 2026

Car was parked outside husbands work since 7 at 12:15 pm he was advised by a co worker that my car was on fire ! When I ran outside my his workers where trying to put out the fire with the fire extinguishers from the work warehouse ! The fire department ended up finish putting out the fire ! The whole engine compartment was burnt to a crisp and a huge hole was burnt through the hood on the passenger side along side the firewall of car !

NHTSA ID

11746526

Incident

Jun 22, 2026

The vehicle experienced a no‑start condition and was towed to a dealership. The dealership performed major engine and timing repairs without authorization and kept the vehicle for nearly four months. After the repairs, the vehicle still cranks but will not start, requires jump‑starts, and now has new electrical issues and a nonfunctional A/C system.The safety risk is that the vehicle can fail to start unexpectedly, stall, or lose electrical power, which could leave occupants stranded in unsafe conditions. The issue has been reproduced and confirmed by the dealership, but they were unable to diagnose or repair it. The vehicle has been inspected by the dealership and a warranty company.There were no warning lights before the failure. The symptoms began immediately before the vehicle was towed and have continued after the dealership’s repairs.

NHTSA ID

11744323

Incident

Jan 6, 2026

My vehicle repeatedly loses acceleration/motive power while driving. When I press the accelerator, the pedal may go down but the vehicle does not respond normally and begins to decelerate unexpectedly. This can happen even at low speeds, including around 20 mph, and creates a serious safety risk when entering traffic, turning, or accelerating with other vehicles nearby. Warning lights illuminate afterward as if the vehicle detected a crash or traction/ABS event. The issue resets temporarily after turning the vehicle off and back on, but it continues to happen repeatedly. Nissan advised that the vehicle was part of a CVT-related issue/settlement or warranty extension, but said coverage has expired. I am filing this as a safety complaint because unexpected loss of acceleration/motive power can cause a crash.

NHTSA ID

11740833

Incident

May 29, 2026

Car turning off while driving and can't turn the wheel to get out of the road. We had the car battery, fob battery and alternator replaced and still the same issue. We heard this has happened to another owner of the same vehicle that lives in or town. This is not safe and could cause an accident.

NHTSA ID

11721901

Incident

Mar 3, 2026

WIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous versions of NTB14-032.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in a class action, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable), Automatic Transmission Control Unit (ATCU) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissan’s New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval using the VCAT tool. Please reference WBI/21-002. Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty if they are within the dealer’s DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History. 4. If the vehicle is no longer covered by a powertrain or parts warranty, provide owners a repair estimate for a test drive, diagnosis, and repair. If an owner requests assistance, be sure to consult goodwill guidelines available in the Assurance Products Resources Manual (APRM) section 2.2 and obtain the necessary approvals before proceeding.

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions:  When contamination or foreign material adhere to the lane camera viewing window on the windshield.  When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield.  When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information:  Refer to the following pages.  Use the search keyword “blinking” in the ESM.

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual