RoadVitals

2004 Nissan Maxima

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,425
Latest Mar 28, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 7, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
49
30 injuries, 2 deaths reported

Overview

Our database contains 1,425 NHTSA owner-reported complaints for the 2004 Nissan Maxima, most frequently naming the transmission, powertrain (other) and tires & wheels categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 114 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V512000

SEATS:FRONT ASSEMBLY:POWER ADJUST

Nov 7, 2005
102,551 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH THE DRIVER PREFERRED PACKAGE, THE WIRE HARNESS FROM THE DRIVER'S SEAT POWER LUMBAR SUPPORT SWITCH MAY BE ROUTED INCORRECTLY AND COULD BE PINCHED UNDER THE DRIVER SEAT.
The risk: A PINCHED HARNESS, IN COMBINATION WITH DRIVING VIBRATION, MAY RESULT IN A SHORT CIRCUIT IN THE HARNESS THAT COULD LEAD TO A FIRE IN THE SEAT.
The remedy: DEALERS WILL REPLACE THE WIRE HARNESS AND ROUTE IT CORRECTLY. THE RECALL BEGAN ON JANUARY 16, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
NISSAN NORTH AMERICA, INC.Manufacturer number PB011View on NHTSA.gov
04V326000

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Jul 7, 2004
32,100 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH SKYVIEW ROOFS, THE GLASS FOR THE ROOF MAY NOT HAVE BEEN QUENCHED PROPERLY AFTER THE FORMING PROCESS, RESULTING IN TEMPER IMBALANCE.
The risk: THIS COULD CREATE EXCESSIVE INTERNAL STRESS IN THE GLASS AND EVENTUALLY CAUSE THE GLASS TO SHATTER, CREATING A RISK OF INJURY.
The remedy: DEALERS WILL INSPECT AND REPLACE THE GLASS IN THE SKYVIEW ROOF. THE RECALL BEGAN ON SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
NISSAN NORTH AMERICA, INC.Manufacturer number PU401View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04035ClosedPreliminary Evaluation

GLASS ROOF SHATTERING

Opened Apr 12, 2004
Closed Jul 13, 2004

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION ON APRIL 12, 2004, BASED ON FIVE REPORTS INDICATING THAT THE SKYVIEW GLASS-PANELED ROOF, WHICH IS STANDARD EQUIPMENT IN MODEL YEAR (MY) 2004 NISSAN MAXIMA VEHICLES, WOULD SUDDENLY SHATTER WHILE THE VEHICLE IS IN USE.FIVE INJURIES HAVE BEEN REPORTED TO ODI, RESULTING IN CUTS TO THE HEAD, HANDS, ARMS, OR FACE.NISSAN DISCOVERED THAT THEIR SUPPLIER FOR THE SKYVIEW GLASS PANELED ROOF DID NOT PROPERLY QUENCH (COOL) THE GLASS AFTER IT WAS FORMED.THE RESULTING TEMPER IMBALANCE COULD CREATE EXCESSIVE INTERNAL STRESS IN THE GLASS AND CAN EVENTUALLY CAUSE THE GLASS TO SHATTER.NISSAN REPORTS THAT GLASS PRODUCED BEGINNING OCTOBER 23, 2003 WAS PROPERLY QUENCHED.NISSAN HAS INFORMED THE AGENCY THAT IT WILL RECALL 32,100 MY 2004 NISSAN MAXIMAS BUILT FROM THE BEGINNING OF PRODUCTION THRU DECEMBER 17, 2003.IT REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17 ARE NOT AFFECTED.TO CORRECT THE CONDITION NISSAN WILL REPLACE THE EXISTING SKYVIEW GLASS WITH NEW PROPERLY QUENCHED GLASS.NISSAN WILL BEGIN OWNER NOTIFICATION ON SEPTEMBER 7, 2004.ODI IS AWARE OF ONLY ONE COMPLAINT AND NISSAN REPORTS NO COMPLAINTS OF SKYVIEW GLASS PANELED ROOF BREAKAGE ON VEHICLES BUILT AFTER THE DECEMBER 17 DATE.THIS INVESTIGATION IS CLOSED, HOWEVER THE AGENCY WILL MONITOR COMPLAINTS AND TAKE APPROPRIATE ACTION AS APPROPRIATE.

VISIBILITY:SUN/MOON ROOF ASSEMBLYLed to recall 04V326000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 1,425
Visibility
Filed Mar 28, 2025

The contact owns a 2004 Nissan Maxima. The contact stated while driving 60 MPH, the vehicle made an abnormally loud popping sound, and the contact noticed that the sky view roof glass had shattered. The contact stated that pieces of shattered glass had fallen inside the vehicle. The contact pulled over to the side of the road. The contact had not sustained any injuries and resumed driving. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 04V326000 (Visibility). The failure mileage was 165,000.

NHTSA ID
11651242
Incident
Feb 28, 2025
Mileage
165,000 mi
Interior & seats
Filed Apr 19, 2023

UNKNOWN - I recently purchased this vehicle today from a private seller on April 18, 2023. Previous owner had stated the driver seat adjuster motor(to move the seat forward and backwards) has never functioned properly and gets stuck in the far back position or rotates counterclockwise at times(while remaining in the far back position). This is a big safety issue for me as it is very difficult to reach the brake and gas pedals without compromising my field of vision whilst driving. I did a VIN check on vincheck.info and it comfirms a recall report for this specific seating problem for this vehicle's year, make, and model. As for everything else, it is unknown as I did just recently purchase the vehicle.

NHTSA ID
11517777
Incident
Apr 18, 2023
ElectricalEngine
Filed Mar 21, 2021

04V326000 ONE OF THE RECALL NUMBER THE OTHER IS 05V512000 NOT SURE WHAT TO DO AT THIS POINT I'VE CHANGED MY TIMING CHAIN ALSO ALREADY I ALSO RECEIVED A LETTER STATING IF I HAD TO REPLACE IT TO CONTACT NISSAN I BELIEVE I'M JUST GETTING THE RUN AROUND

NHTSA ID
11404075
Incident
Jun 1, 2020
Engine
Filed Mar 15, 2021

TIMING CHAIN FAILURE. TIMING CHAIN WAS BAD FROM DAY ONE. SPENT NEARLY 4000 DOLLARS FOR REPAIR. THEN TO LOOK UP ONLINE AND FIND OUT MANY OTHER PEOPLE HAD PROBLEM. NOW A FEW YEARS LATER. SAME PROBLEM

NHTSA ID
11403107
Incident
Feb 1, 2021
Mileage
80,000 mi
Electrical
Filed Dec 7, 2020

FOR STARTERS I REPLACED THE ALTERNATOR THEN THE BATTERY AND THEN THE CRANKSHAFT SENOR AND THEN DORMAN THAT IS ON THE POSSESSIVE SIDE OF THE BATTERY. AND IT DOESN'T WANT TO START STILL. NOW JUST MAYBE YOU CAN HELP ME ON THIS.

NHTSA ID
11378265
Incident
Oct 5, 2020
Mileage
18,600 mi
Electrical
Filed Nov 17, 2020

WHEN IT RAINS THE BACK PASSENGER DOOR HAS WATER IN THE DOOR AND SOAKS THE BACK FLOOR

NHTSA ID
11374976
Incident
Nov 8, 2020
Mileage
167,000 mi
Filed Nov 10, 2020

CAR FAILED SAFETY INSPECTION DUE TO RUSTING OF FLOORBOARDS ON DRIVER AND FRONT PASSENGER SIDE. TURNS OUT THIS IS A SYSTEMIC PROBLEM WITH MODEL YEARS 2002-2006. HOW CAN THIS NOT BE A SAFETY ISSUE??

NHTSA ID
11373935
Incident
Nov 9, 2020
Mileage
167,000 mi
Body & structure
Filed Nov 1, 2020

FRONT SUBFRAME COMPLETELY ROTTED OUT LOWER CONTROL ARM BECOME UNATTACHED, HAD TO REPAIR SUBFRAME AND ALL COMPONENTS, ABSOLUTELY A SAFETY RISK, MANY RECALL ON THESE VEHICLES BUT I DON'T UNDERSTAND WHY THEY DON'T HAVE ONE FOR THIS VEHICLE

NHTSA ID
11372497
Incident
Aug 4, 2020
Mileage
120,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB13-107G

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-019H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081K

VISIBILITY/WIPER

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan Maxima by model year
YearComplaintsRecallsInvestigationsIssue Index
2023100—
2022500—
2021300—
2020211044.5
2019181050.4
2018362155.1
20171034162.5
20161428159.4
2015100—
2014950040.1
2013620034.2
20121070036.8
20111060036.5
20102751038.8
20093391038.4
2008780140.7
20071291140.9
20065762044.8
20059482045.1
2004Viewing1,4252149.3
20032064153.8
20022059159.5
20011727154.2
20003603051.0
19991654050.3
19981136057.5
19971026163.2
1996965054.9
19951525363.1
1994895052.5
1993786161.1
19921105262.7
1991764054.0
19901064053.2
1989624055.9
1988601263.3
19871761265.2
1986602270.7
1985542271.4
1984300251.1
1983502—
1982402—
1981000—
1980000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.