2019 Volkswagen Arteon Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Volkswagen Arteon, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Tires & wheels228.6%
- Airbags114.3%
- Brakes114.3%
- Driver assistance114.3%
- Electrical114.3%
- Visibility114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2019 Volkswagen Arteon equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 245/35/R20, DOT Number: (N/A). The contact stated while driving 50 MPH, the vehicle started shaking without warning. The contact pulled over on the side of the road and noticed that the front passenger’s side tire had a bump on the sidewall. The vehicle was taken to the dealer and the tire was replaced. On another occasion, the contact noticed that the front driver’s side tire had a bump on the sidewall. The vehicle was taken to the dealer again and the tire was replaced. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2019 Volkswagen Arteon equipped with Continental tires, Tire line: ProContact TX, Tire Size: 245/35/R20, DOT number: (N/A). The contact stated that on several occasions at different intervals while driving at various speeds, the driver’s and passenger’s side front and rear tires experienced blowouts. After each blowout, the spare tire was placed on the vehicle. The vehicle was then driven to a tire repair facility and the tire was replaced. The manufacturer was notified of the failure but provided no assistance. The approximate tire failure mileage was 40,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Volkswagen has issued an interim safety recall for certain VW vehicles. We believe this also incorporates VW Arteon. The Passenger Occupant Detection System (PODS) detects a malfunction, switches off the passenger airbag, displays an Airbag error and renders the passenger seat inoperable due to increased risk of injury. I’m alerted by the illumination of the airbag warning light, an acoustic warning sound, an error message displayed on the instrument cluster. I’ve been to 2 Volkswagen Dealerships, they report this is a common concern noted and should be reported to NHTSA.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
HELLO, THIS VEHICLE IS WARPING ROTORS IN THE FIRST 10,000 MILES OF OWNERSHIP AND COULD CAUSE A WRECK. WHEN DRIVING AT HIGHWAY SPEEDS AND APPLY LIGHT PRESSURE TO THE BRAKES I GET HEAVY VIBRATION IN THE STEERING WHEEL AND THE VEHICLE FEELS UNSAFE. THE DEALERSHIP WILL NOT REPLACE UNDER WARRANTY. VERY UPSETTING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The rear view camera will occasionally not work. The first symptom is that the touchscreen instrument panel displays a pop-up dialog, randomly while driving, that says, "ParkPilot is not available right now." This dialog needs to be cleared by pressing "OK" before the rest of the navigation can be seen again. The more troubling symptom is that the rear view camera will occasionally not come on when either shifting into Reverse gear or even pressing the physical Rear View Camera button. I believe the two symptoms are related to problems with the vehicle's sensors and may be related to another recall that exists in the 2021 year of the same model (Arteon), with campaign number 20V716000. The dealer has not been able to reproduce the problem, but the issue occurs intermittently and causes a potential safety risk.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Volkswagen has issued an interim safety recall for certain VW vehicles. We believe this also incorporates VW Arteon. The Passenger Occupant Detection System (PODS) detects a malfunction, switches off the passenger airbag, displays an Airbag error and renders the passenger seat inoperable due to increased risk of injury. I’m alerted by the illumination of the airbag warning light, an acoustic warning sound, an error message displayed on the instrument cluster. I’ve been to 2 Volkswagen Dealerships, they report this is a common concern noted and should be reported to NHTSA.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Sunroof blew out at 70mph making a sound like a gunshot from within the car. Nothing externally or internally hit the glass. Sunscreen protected the passengers as 75% of the glass blew out and scratched the roof, trunk and back panels of the car traveling at highway speed. Car was under manufacturer’s original factory warranty but when the VW dealer contacted VW they denied it being a warrantable item despite the warranty book saying defective glass is warranted. My comprehensive auto insurance is paying for the new sunroof and extensive paint costs minus my out of pocket deductible.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .