Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 27, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 12, 2003
What this page shows
Our database holds 4 NHTSA owner-reported complaints for the 2002 Harley-Davidson Fxdwg. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–4 of 4
Suspension
Filed Mar 27, 2018
THE SWINGARM OF THE REAR SUSPENSION BROKE MIDWAY OF THE AXLE ADJUSTING SLOT THAT IS ON THE DRIVE SIDE LEG, (LEFT SIDE)CAUSING A SEVERE WOBBLE WHILE IN MOTION ON AN INTERSTATE HIGHWAY AT SPEED. LUCKILY, AS I AM A VERY EXPERIENCED RIDER OF OVER 45 YEARS, I WAS ABLE TO GET OVER TO THE EMERGENCY LANE OF THE HIGHWAY, THEN CALL FOR A FRIEND WITH A TRAILER TO GET IT HOME SAFELY. SINCE THIS INCIDENT, I HAVE FOUND THAT QUITE A FEW OF THESE FAILURES HAVE OCCURRED, AND COULD HAVE BEEN PREVENTED IF THE SECTION WALL THICKNESS WAS MUCH THICKER!
NHTSA ID
11081462
Incident
Mar 25, 2018
Mileage
11,850 mi
Body & structure
Filed Jun 1, 2011
TL*THE CONTACT OWNS A 2002 HARLEY DAVIDSON FXDWG LOW RIDER. THE CONTACT STATED WHILE CHANGING THE BATTERY HE NOTICED THAT A FACTORY WELD WAS CRACKED. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE BUT REFUSED TO DO ANY WORK ON IT SINCE HE WELDED THE FRAME HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE WARRANTY HAD EXPIRED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,000. UPDATED 07/08/11 *BF UPDATED 07/18/11
NHTSA ID
10404076
Incident
May 13, 2011
Mileage
37,000 mi
Powertrain (other)
Filed Jul 22, 2005
I WAS TRAVELING DOWN HWY 83 OUTSIDE OF LEAKEY TX, IN THE TEXAS HILL COUNTRY, ON 07/13/05 WHEN ALL FIVE OF THE BELT DRIVE SPROKET BOLTS BACKED OUT CAUSING ONE BOLT TO SHEER INSIDE THE WHEEL HUB CAUSING THE SPROKET TO DIS-LODGE FROM THE WHEEL. I HAD TO USE EVASIVE ACTION IN ORDER NOT TO UPSET THE 02 FXD HARLEY DAVIDSON MOTORCYLE WITH ONLY 7,300 ORIGINAL MILES ON IT. ALL REQUIRED AND RECOMMENDED MAINTENANCE WAS PERFORMED AT TEXAN HARLEY DAVIDSON DEALERSHIP IN CONROE, TX AND I HAVE ALL RECEIPT RECORDS TO DOCUMENT ALL REQUIRED AND RECOMMEND SERVICE HAS BEEN PERFORMED ON THIS MOTORCYLE BY TEXAN HARLEY DAVIDSON. NO WHERE IN THE OWNER'S MANUAL DOES IT SAY TO BE EXTRA CAUTIOUS ABOUT THE FIVE REAR SPROKET BOLT ASSEMBLYS COULD POSSIBLY BACK OUT CAUSING SERIOUS INJURY OR DEATH. MOST MOTORCYLE MANUFACTURERS USE SAFTY ANTI-BACK OFF PLATES MOUNTED ON AND AROUND THE SPROKET BOLTS ASSEMBLY, BUT HARLEY DAVIDSON CHOOSE'S TO IGNORE THIS POTENTIAL DEADLY SAFTY ISSUE. I TOOK OUT AN EXTENDED WARRANTY, BUT HARLEY DAVIDSON MOTOR COMPANY DENIED THE WARRANTY CLAIM AND STATED I WOULD HAVE NEEDED TO TAKE OUT AN ADDITIONAL EXTENDED WARRANTY POLICY FOR THIS TO BE COVERED. I FEEL THIS IS A GRAVE SAFTY CONCERN WITH HARLEY DAVIDSON MOTORCYLE COMPANY AND I WILL PROBABLY SELL MY MOTORCYLE FOR THIS REASON AND DISCLOSE TO ANY FUTURE POTENTIAL BUYER THIS DEFECT MADE BY HARLEY DAVIDSON MOTOR COMPANY.
NHTSA ID
10129698
Incident
Jul 13, 2005
Mileage
7,300 mi
Fuel system
Filed Aug 12, 2003
Crash reported1 injury reported1 death reported
MOTORCYCLE FAILED WHEN FUEL GAUGE READ 1/8TH TANK FULL. RIDER LOST POWER ON FREEWAY AND WAS STRUCK FROM BEHIND WHILE TRYING TO REACH SHOULDER FOR SAFETY. HD SAYS THAT AT APPROXIMATELY 1/8TH TANK READING, MOTORCYCLE NEEDS TO BE SWITCHED TO RESERVE TO AVOID RUNNING OUT OF GAS, BUT MANUAL CONTAINS NO SUCH REFERENCE. BELIEVE FUEL GAUGE IS INACCURATE AND/OR IS INCONSISTENT WITH RESERVE SYSTEM. COULD BE OTHER PROBLEMS, SUCH AS FUEL VALVE.*AK
NHTSA ID
10032689
Incident
Nov 10, 2001
Mileage
600 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.