RoadVitals

2012 Harley-Davidson Softail Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jun 25, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 11, 2013

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2012 Harley-Davidson Softail. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Other / unspecified
Filed Jun 25, 2015

UPON DECELERATION, A WOBBLE OCCURS IN THE REAR TIRE. THIS PROBLEM HAS OCCURRED 3 TIMES NOW. THE DEALERSHIP HAS GIVEN THE SAME ANSWER ALL THREE TIMES THAT THE REAR SPOKES HAVE BACKED LOOSE.

NHTSA ID
10730330
Incident
Apr 28, 2014
Mileage
3,000 mi
BrakesTransmission
Filed Oct 27, 2014

TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON SOFTAIL. WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER AND THE CLUTCH PLATES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE MASTER CYLINDER AND THE CLUTCH PLATES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

NHTSA ID
10650293
Incident
Oct 1, 2013
Mileage
1,200 mi
Powertrain (other)
Filed Jun 11, 2013

TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLS SLIM MOTORCYCLE. THE CONTACT STATED THAT THE CLUTCH CABLE WAS TOO LONG FOR THE MOTORCYCLE AND ROUTED IMPROPERLY. THE CONTACT ADDED AN ACCESSORY WINDSHIELD, WHICH PUSHED THE CABLE TO THE BOTTOM OF THE FENDER. THE CONTACT WAS CONCERNED THAT THE CABLE WOULD BECOME CAUGHT IN IT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE LENGTH AND ROUTING OF THE CABLE WAS HOW IT WAS DESIGNED. THE PROBLEM WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 2. THE CURRENT MILEAGE WAS 4,200.

NHTSA ID
10519380
Incident
Oct 20, 2012
Mileage
2 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .