Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Apr 7, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 3, 2005
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2004 Harley-Davidson Touring. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
Driver assistanceElectrical
Filed Apr 7, 2014
WHEN USING THE CB ON A RIDE, THE LOCATION OF THE PTT BUTTON WAS CHANGED FROM THE RIGHT HAND SIDE TO THE LEFT. WHEN PUSHING THE PUSH TO TALK CB BUTTON YOU HAVE AN ISSUE WITH SHUTTING THE ENGINE OFF DO THE LOCATION OF THE BUTTON. I SHUT THE ENGINE OFF 5 TIMES ON MY LAST RIDE. THIS IS A DANGEROUS SITUATION THAT MAY CAUSE AN ACCIDENT. *TR
NHTSA ID
10577898
Incident
Apr 6, 2014
Mileage
475 mi
Suspension
Filed Sep 28, 2005
Crash reported1 injury reported
2004 HARLEY-DAVIDSON ROAD KING. I WAS GOING INTO A SWEEPING RIGHT HAND TURN, THEN THE REAR END STARTED TO WOBBLE AND I COULDN'T CONTROL THE BIKE RAN OFF THE ROAD, WAS TRASHED AND I BROKE TWO RIBS AND A COLLAR BONE. I HAVE OWNED MANY OF THE SAME BIKE OVER 30 YEARS AND HAD WOBBLE PROBLEMS BEFORE BUT NEVER CRASHED. *JB
NHTSA ID
10137994
Incident
Jun 24, 2005
Mileage
3,000 mi
ElectricalOther / unspecified
Filed Sep 23, 2005
2004 FLHTCUI HARLEY-DAVIDSON HORN ISSUE. DOES NOT OPERATE CORRECTLY. IT APPEARS THAT NOT ENOUGH POWER IS GETTING TO THE HORN AND IT BECOMES A 50-50 CHANCE THAT THE HORN MIGHT WORK. TOOK IT TO THE HD SHOP 3 TIMES AND ALL 3 TIMES THEY SAID THEY COULD NOT DUPLICATE THE ISSUE. THE SECOND TIME I EVEN PAID FOR A NEW HORN AS TO ELIMINATE ONE POSSIBLE ITEM. SAME ISSUE WITH NEW HORN. THE 3RD TIME THE HD SHOP SAID THAT HARLEY-DAVIDSON SAID THAT THE BIKE NEEDS TO BE RUNNING FOR THE HORN TO WORK CORRECTLY. AGAIN THE SHOP COULD NOT DUPLICATE THE ISSUE. EACH TIME I TOOK THE BIKE HOME FROM THE SHOP, THE HORN ONLY WORKED 50% OF THE TIME. HOT, COLD,DRY, WET, LOW SPEED, HIGH SPEED...IT DOESN'T MATTER. THIS STARTED AROUND JUNE, 2005. BIKE IS STILL IN WARRANTY. *NM
NHTSA ID
10137385
Incident
Jun 1, 2005
Mileage
25,000 mi
Electrical
Filed Sep 22, 2005
THE HORN ON MY 2004 HARLEY DAVIDSON FLHTCUI MOTORCYCLE ONLY WORKS INTERMITTENTLY. MY DEALER HAS REPLACED THE HORN TWICE, YET THE HORN IS STILL INTERMITTENT. THE FIRST REPLACEMENT ACTUALLY MADE THE HORN MUCH WORSE. THIS IS A MAJOR SAFETY ISSUE. BECAUSE MOTORCYCLES ARE HARDER TO SEE, I USE MY HORN TO WARN OTHER MOTORISTS OF MY PRESENCE. WHEN MY HORN FAILS TO WORK, THIS CAN CREATE AN EXTREMELY DANGEROUS SITUATION, POSSIBLY RESULTING IN AN ACCIDENT, INJURIES, AND/OR DEATH. *JB
NHTSA ID
10137314
Incident
Sep 22, 2005
Mileage
20,500 mi
Suspension
Filed Sep 22, 2005
DT: THE VEHICLE PULLED TO THE LEFT WHEN DRIVING. HAD BEEN TO THE DEALER 4 TIMES, AND WILL TAKE IT BACK ON AUGUST 15, 2005. FILED A COMPLAINT UNDER THE LEMON LAW . THEY SAID IT WAS NOT A PROBLEM . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER IT HAD 479 MILES ON IT. HAD IT 8 DAYS AND FOUND JUST A COUPLE OF LOOSE BOLTS.*AK THE VEHICLE HAS BEEN SERVICED FIVE TIMES BUT IT CONTINUES TO PULL TO THE LEFT. *NM
NHTSA ID
10132079
Incident
Apr 3, 2004
Driver assistance
Filed Jun 3, 2005
CRUISE CONTROL ON HARLEY DAVIDSON FLHTCUI (2004) WORKED INTERMITTENTLY. AT TIMES, THE CRUISE WOULD OPERATE NORMALLY, BUT THEN WOULD CUT OUT SUDDENLY AND WITHOUT WARNING. OR, THE CONTROL PANEL INDICATED THE CRUISE WAS ON, WHEN IN FACT IT WASN'T. 4-9-05 WAS NOT FIRST INCIDENT; THERE WERE NUMEROUS PRIOR EVENTS.
NHTSA ID
10124167
Incident
Apr 9, 2005
Mileage
9,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.