2015 Harley-Davidson XG750 Fuel system Problems

I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAID THAT BECAUSE IT'S UNDER A WARRANTY AND THE FUEL INJECTOR IS COMPUTERIZED THAT THE BIKE SHOULD BE LOOKED AT BY THE DEALER. I CALLED THE DEALER AGAIN AND EXPLAINED TO THE TECH WHAT I WAS TOLD. HE SAID WE WILL MAKE SOME ADJUSTMENTS AND SEE WHAT HAPPENS. HE SAID I CAN HAVE A TRAILER PICK IT UP AT MY COST OF $50 OR SO EACH WAY. UNFORTUNATELY, WORK GOT IN THE WAY AND COULD NOT TAKE IT. THE NEXT SEASON IN 2017 I HAD THE SAME ISSUE EXPECT THIS TIME IT CAUSED MY ACCIDENT. THIS PROPELLING OF FUEL ALL AT ONCE TO MY BIKE ALMOST KILLED ME AND INJURED ME SEVERELY. THE FUEL GAUGE WENT ON AS I WAS ROLLING TO A STOP AND CONTINUED THROUGH IN FIRST OR SECOND GEAR AND THEN SUDDENLY THE BIKE BOGGED DOWN AND ACCELERATED ALMOST ON IT'S WITH SUCH INTENSITY I LOST CONTROL. HIT FRONT AND BACK BREAK BUT BACK FAILED TO ENGAGE ENOUGH TO KEEP ME STRAIGHT ENDED UP LIFTING BACK TIRE AND FLYING OVER HANDLE BARS.

NHTSA ID

11187096

Incident

May 17, 2017

Mileage

124 mi

FUEL PUMP ON THE MOTORCYCLE IS NOT IN GOOD WORKING ORDER WHEN THE FUEL LEVEL EMPTYS TO A CERTAIN POINT IN THE TANK NOT KNOWING WHEN BECAUSE THEIR IS ALSO NO GAS ODOMETER ON THE MOTORCYCLE THE MODEL BEGINS TO LAG AND LEAP AT ANY TIME AND AS MANY TIMES IT WANTS TO REACT AS AM TWISTING THE THROTTLE WHETHER AM SWITCHING GEARS OR JUST IN CRUSIE IT WILL DO THIS CAUSE ME TO LOSE CONTROL AND MAY LOSE CONTROL AT THE WRONG TIME LIKE BAD WEATHER, UP AND GO TRAFFIC, TURNING INTO STREETS, I HAVE ALREADY TOOK A FALL ON THE MOTORCYCLE TRYING TO MAKING IT INSIDE THE FUEL ISLAND AT A GAS STATION AND THE TIMING WHEN I WAS IN MY TURN OF A RIGHT GOING IN THE ISLAND IT LAG AND LEAP AT THAT TIME AND TOOK OFF ON ME CAUSING ME TO FALL AND ALSO THE MOTORCYCLE I WALKED AWAY UNHARMED JUST MY MOTORCYCLE HAD ROAD SCRATCHES GOING ALONG THE MUFFLER AND HEAT SHEILD AND RIGHT SIDE HANDLE BAR GRIP CHIPPED..I TOOK IT TO GET SERVICE AT THE DEALER FOR ITS FIRST 1000 MILE AND WHILE IT WAS THEIR THEY REPLACE THE FUEL PUMP BUT IT STILL DOES THE SAME THING AND ONLY GOT WORST. THE NEXT PROBLEM IS THE GEAR SHIFT BETWEEN 1ST GEAR AND 2ND GEAR MOST OF THE TIME IS NOT COMPLETELY IN GEAR WHEN SWITCHING BETWEEN THE TWO.

NHTSA ID

10758677

Incident

May 24, 2015

Mileage

220 mi

AT ABOUT 70 MILES ON A FULL TANK OF GAS, MY XG750, WHEN STOPPING AND GOING IT FELT AS THOUGH IT HAD NO POWER AND THEN SURGED. THIS HAPPENED EVERYTIME I STOPPED AND WOULD GO. THE FUEL LIGHT WOULD FLICKER ON AND OFF BUT WOULD GO OUT ONCE IT STOPPED SURGING. I STOPPED AND FILLED UP THE GAS TANK. ONCE FULL THE SURGING STOPPED. AFTER THAT I WAS AFRAID TO RIDE OVER 50 MILES WITHOUT GETTING MORE GAS. THIS PAST SUNDAY I WAS JUST PULLING OUT OF MY DRIVEWAY WHEN IT OCCURED AGAIN. I WAS JUST AT 60 MILES AND WAS GOING TO GET GAS. THIS TIME IT SURGE WHILE I WAS MAKING A LEFT TURN. THE SURGE CAUSED THE BIKE TO JUMP AND I STARTED TO LOSE CONTROL. I GOT THE BIKE STOPPED BUT BECAUSE OF THE ANGLE OF THE BIKE IT FELL ON ITS LEFT SIDE AND I WENT DOWN ON MY KNEE. THE BIKE SUFFERED WHAT APPEARES TO BE MINOR DAMAGE. BENT CLUTCH, SCUFFED HANDLE AND FOOT PEG. THE GEAR SELECTOR ALSO BENT AND NOW WILL ONLY START IN NEUTRAL. THIS IS DEFINATELY A FUEL DELIVERY RELATED PROBLEM BASED ON THE AMOUNT OF GAS IN THE TANK. THIS COULD HAVE BEEN A LOT WORSE IF I WAS IN TRAFFIC OR EVEN GOING AT SPEED. NOW I HAVE A DAMAGED BIKE AND WHAT I FEEL IS NOT A SAFE BIKE TO RIDE.

NHTSA ID

10747720

Incident

Aug 9, 2015

Mileage

165 mi

THE MOTORCYCLE ,STALLS FROM A STOP AND THEN ACCELERATES VERY FAST ,THIS HAPPENS WHEN THE BIKES IS LOW ON FUEL , BUT LOW FUEL WARNING LIGHT IS ON. IT IS VEY DANGEROUS. IT STARTS OUT FROM A DEAD STOP OK , THEN STALLS REAL FAST , AND AFTER THE STALL IT ACCELERATES RAPIDLY WITH NO INPUT FROM ME THE RIDER ON THE THROTTLE CONTROL.

NHTSA ID

10747200

Incident

Jun 30, 2015

Mileage

650 mi

THIS IS THE SECOND COMPLAINT AS I HAVE RECEIVED NO RESPONSE FROM NHTSA ON MY FIRST COMPLAINT # 10715309; AND EVEN THOUGH THE DEALER/MANUFACTURE ATTEMPTED TO REPAIR THE PROBLEM, THE PROBLEM JUST HAPPENED AGAIN. AS DESCRIBED BY IN IN MY FIRST COMPLAINT AND 53 OTHER OWNERS OF THIS VEHICLE REGISTERING COMPLAINTS - THE VEHICLE HAS A DANGEROUS THROTTLE CONTROL ISSUE DUE TO A [KNOWN] FAULTY FUEL PICK-UP TUBE/PUMP. AS SOON AS THE LOW FUEL LIGHT COMES ON THE MOTOR WILL STALL WHEN THE THROTTLE IS APPLIED AND THEN RAPIDLY ACCELERATE AT A NEARLY UNCONTROLLABLE RATE. THIS HAPPENS WHEN STARTING OUT FROM A STOP, CRUISING DOWN THE ROAD, PASSING ANOTHER VEHICLE, TURNING A CORNER... THIS SATURDAY 1 AUG 2015 THE PROBLEM HAPPENED WHILE TURNING A CORNER WITH MY WIFE ON THE BACK. THE UNEXPECTED ACCELERATION NEARLY THROUGH HER OFF THE BACK OF THE MOTORCYCLE AND CAUSED ME TO RUN OFF THE ROAD TO KEEP FROM FLIPPING/HIGH-SIDING THE BIKE.

NHTSA ID

10746213

Incident

Aug 1, 2015

Mileage

240 mi

I PURCHASED MY HARLEY DAVIDSON XG750 ON JULY 23RD AND PICKED IT UP ON JULY 24 WITH ZERO MILES ON THE ODOMETER. ON SUNDAY JULY 26 THE FUEL LIGHT CAME ON WITH APPROXIMATELY 98 MILES ON THE ODOMETER. THE NEXT DAY JULY 27 WHILE RIDING THE XG750 IT BEGAN TO SURGE FORWARD AND STALL WHILE ACCELERATING FROM A STOP IN FIRST GEAR. IT GOT PROGRESSIVELY WORSE 2 MORE TIMES WHEN ACCELERATING FROM A STOP. I DROVE TO A GAS STATION AND FILLED THE TANK UP WITH SHELL 87 OCTANE FUEL. IT TOOK 1.819 GALLONS. ODOMETER READING WAS 102 MILES. ON JULY 30 WITH 166 MILES ON THE ODOMETER THE FUEL LIGHT CAME ON WHILE IN ROUTE TO WORK. AFTER WORK ON MY WAY TO A HARLEY DAVIDSON SERVICE CENTER. THE GX750 BEGAN TO STALL AND ACCELERATE FROM A STOP IN FIRST GEAR. I CHECKED THE FUEL TANK AND IT WAS ALMOST FULL. THE GX750 CONTINUED TO STALL AND ACCELERATE WITH OUT USING THE THROTTLE. IT STARTED TO PROGRESSIVELY GET WORSE AND SHUT OFF AT LEAST 10 TIMES. I WAS IN HEAVY TRAFFIC AND WOULD STALL IN THE MIDDLE OF THE INTERSECTIONS FORCING CARS TO SWERVE AROUND ME. I MADE IT TO THE HARLEY SERVICE CENTER WITH 206 MILES ON THE ODOMETER.

NHTSA ID

10745464

Incident

Jul 26, 2015

Mileage

98 mi

UPON REACHING APPROXIMATELY 95-100 MILES ON A TANK OF GAS I EXPERIENCE ISSUES WITH FUEL DELIVERY AND ENGINE OUTPUT. THE MOTORCYCLE LOSES POWER AND IS NON-RESPONSIVE, THEN ALL OF A SUDDEN WILL SHOOT FORWARD AS IT RECEIVES FUEL AGAIN. THIS COULD CAUSE LOSS OF CONTROL OR A MULTI-VEHICLE ACCIDENT DUE TO THE UNKNOWN RESPONSIVENESS. THE PROBLEM GETS PROGRESSIVELY WORSE, AND AFTER ABOUT 10-15 MILES OF THE SYMPTOMS THE FUEL LIGHT IS THEN TRIGGERED. THE ISSUE DOES NOT HAPPEN WHEN THE GAS TANK IS FULL, BUT ONLY AFTER USING APPROXIMATELY 1.6 TO 2.0 GALLONS OF GAS (OR 95-100 MILES OF DRIVING). I BELIEVE THERE IS AN ISSUE WITH THE FUEL PUMP CAUSING A LOSS OF SUCTION CAUSING THE BIKE TO ACT ERRATICALLY. I HAVE SPOKE WITH MANY OWNERS OF THE SAME BIKE AND THEY HAVE ALSO HAD THE SAME ISSUE. MANY HAVE HAD THEIR FUEL PUMPS REPLACED BUT STILL EXPERIENCE THE PROBLEM BECAUSE OF THE FAULTY FUEL PUMP DESIGN. I HAVE SET AN APPOINTMENT WITH MY LOCAL DEALER TO HAVE MY BIKE REPAIRED.

NHTSA ID

10743429

Incident

Jun 24, 2015

Mileage

95 mi

THE BIKE SURGES WHEN SHIFTING GEARS, DUE TO FUEL PUMP NOT OPERATING PROPERLY. IT WILL START A LOWER SPEEDS, THEN BEGIN TO HAPPEN AT HIGHER SPEEDS. 2 FUEL PUMPS HAVE BEEN PUT INTO THE BIKE AND THE ISSUE STILL HAPPENS.

NHTSA ID

10734493

Incident

Jul 3, 2015

WHILE DRIVING AT A STEADY 35 MPH OR SO, THE BIKE SUDDENLY LOST ENGINE POWER (AS IF I CLOSED THE THROTTLE) THEN WITHOUT WARNING IT OPENED RIGHT BACK UP AND LUNGED ME FORWARD AS IF I SUDDENLY TWISTED THE THROTTLE OPEN AGAIN. THIS HAS HAPPENED BOTH TIMES I GOT LOW ON GAS BUT BEFORE THE GAS LIGHT CAME ON! THERE WAS STILL QUITE A BIT OF GAS IN THE TANK. AND WHEN I FILL UP, THE PROBLEM DISAPPEARS UNTIL I DRIVE ANOTHER 75 MILES OR SO.

NHTSA ID

10733360

Incident

Jul 10, 2015

Mileage

155 mi

**THIS IS MY SECOND COMPLAINT ABOUT THIS** THE ISSUE HAPPENED THE FIRST TIME AT 86 MILES ON THE MOTORCYCLE. IT WAS FIXED AT ABOUT 500 MILES. NOW AT 996 MILES IT'S BACK. THE ISSUE HAPPENS WHEN TAKING OFF FROM A STOP. THE MOTORCYCLE ALMOST DIES BECAUSE IT ISN'T GETTING FUEL, THEN IT GETS FUEL AND LURCHES FORWARD. THERE IS STILL OVER A GALLON OF FUEL IN THE TANK AND THE LOW FUEL LIGHT WAS NOT ON AT THE TIME. I ALMOST CRASHED AND COULD HAVE BEEN HURT OR KILLED BY THE TRAFFIC COMING UP BEHIND ME. THE FIRST TIME THEY REPLACED THE FUEL PUMP AND I WAS TOLD THAT IT'S A FAULTY DESIGN AND THE PICKUP COMES OFF CAUSING IT TO NOT PICKUP FUEL PROPERLY. IT APPEARS THE REPLACEMENT CAME APART ALSO. IS HARLEY GOING TO BE PUSHED TO REDESIGN THIS BEFORE OR AFTER SOMEONE IS HURT OR KILLED?...UPDATED 09/22/15 *BF UPDATED 11/08/2017*CN

NHTSA ID

10732970

Incident

Jul 6, 2015

Mileage

996 mi

MY XG750 WAS LOW ON FUEL. WHEN LEAVING FROM A STOP, AT A STOP & GO LIGHT IT FELT AS THOUGH IT HAD NO POWER CAUSING ME TO TURN THE ACCELERATOR MORE. THEN IT GOT FUEL CATCHING ME OFF GUARD AND LEAPED OUT INTO TRAFFIC.NO ONE WAS HURT BUT I FEEL THIS IS A POTENTIALLY DANGEROUS SITUATION. IT HAS HAPPENED SEVERAL TIMES NOW ALWAYS WHEN THE FUEL IS LOW.

NHTSA ID

10732969

Incident

Jun 11, 2015

Mileage

1,500 mi

AT ABOUT 81 MILES ON THE TRIP ODOMETER FROM A FULL TANK THERE WAS HESITATION WITH ACCELERATION IN 1ST GEAR TURNING RIGHT FROM A STOP UP A SLIGHT INCLINE. BY 91 MILES ON THE TANK, ANY HARD ACCELERATION WAS FOLLOWED BY HESITATION THEN SURGE. THIS HAPPENED IN ANY GEAR NOT JUST IN 1ST. BY 98 MILES ON THE TANK THERE WAS SO MUCH HESITATION AND SURGE THAT IT FELT TOO DANGEROUS TO RIDE. THIS IS THE SECOND COMPLAINT REGARDING THIS ISSUE (PRIOR COMPLAINT NHTSA ID NUMBER: 10721410) IN SPITE OF THE FUEL PUMP ALREADY BEING REPLACED BY HARLEY DAVIDSON LESS THAN A MONTH AGO FOR THE EXACT SAME PROBLEM. REPLACING A DEFECTIVE PART WITH ANOTHER DEFECTIVE PART IS NOT AN ADEQUATE SOLUTION TO A POTENTIALLY VERY DANGEROUS PROBLEM.

NHTSA ID

10732872

Incident

Jul 8, 2015

Mileage

725 mi

THE LOW FUEL WARNING LIGHT ILLUMINATED FEW MINUTES BEFORE THE INCIDENT. THE INCIDENT HAPPENED AT A RED LIGHT ON A 55 MPH ROAD. I WAS FIRST IN LINE IN MY LANE. I ATTEMPTED TO PROCEED THROUGH THE INTERSECTION WHEN THE LIGHT TURNED GREEN. I ROLLED MAYBE A FEW INCHES AND THE BIKE LOST ALL POWER, FOLLOWED BY AN IMMEDIATE SURGE OF POWER. THIS HAPPENED 3 TIMES WHILE TRYING TO CROSS THE INTERSECTION. MY PASSENGER AND I WERE ALMOST THROWN FROM THE BIKE. IT FELT AS IF EVERY TIME THE FUEL SLOSHED BACK AND FORTH THE SURGE AND STALL WOULD HAPPEN.

NHTSA ID

10732238

Incident

Jul 5, 2015

Mileage

250 mi

THE MOTORCYCLE'S ENGINE KEEPS LOOSING POWER THEN REGAINING IT SUDDENLY WHEN ACCELERATING FROM A STOP IN 1ST AND 2ND GEAR, ESPECIALLY GOING UPHILL. THIS SEEMS TO BE RELATED TO THE FUEL LEVEL AS AROUND THAT TIME THE FUEL LIGHT WAS LIGHTING UP INTERMITTENTLY.

NHTSA ID

10731855

Incident

Jul 2, 2015

Mileage

300 mi

I'VE BEEN RIDING MOTORCYCLES FOR ABOUT 10 YEARS NOW. WENT FOR A RIDE ON FRIDAY THE 26 OF JUNE ON THE ISLAND I LIVE ON WITH A FRIEND. I WAS ON A 25 MILE SPEED LIMIT ROAD APPROACHING A DOWN HILL TURN TO THE LEFT. I ENTERED THE TURN MAINTAINING COVER ON BRAKES AND CLUTCH. AS I STARTED LEANING THE BIKE INTO THE TURN THE MOTORCYCLE SURGED THE FUEL BY CUTTING OFF AND COMING BACK ON RAPIDLY GIVING ME TOO MUCH TORQUE. I TRIED BRAKING AND DOWN SHIFTING CAUSING MY REAR WHEEL TO LOCK UP AND SENDING ME SIDEWAYS INTO THE GUARD RAIL. I PINNED MY LEG IN BETWEEN THE GUARD RAIL AND THE MOTORCYCLE CAUSING THE REST OF MY BODY AND HEAD TO HIT ALL OF THE GUARD RAIL AS WELL BEFORE FLIPPING OFF THE BIKE AND LANDING ON MY BACK. LUCKILY FOR ME, MY INJURIES WERE LIMITED TO MUSCLE SORENESS AND NO BROKEN BONES. I JUST FILLED A COMPLAINT LAST WEEK AS WELL ABOUT THE LEAP AND LAG SURGING ISSUE THIS MOTORCYCLE IS HAVING. HARLEY-DAVIDSON NEEDS TO MAKE A RECALL FOR THIS ISSUE BEFORE SOMEONE GETS SEVERELY INJURED!!

NHTSA ID

10731148

Incident

Jun 26, 2015

Mileage

1,881 mi

THE MOTORCYCLE LAGS AND LEAPS WHEN TAKING OFF FROM A STOP OR WHEN ACCELERATING QUICKLY. IT HAS HAPPENED TO ME SEVERAL TIMES AND I HAVE ONLY HAD THE BIKE A FEW WEEKS. I BOUGHT IT BRAND NEW. LUCKILY THERE WERE NO CARS AROUND WHEN IT HAPPENED TO ME BUT IF THIS HAPPENS TO ANYONE WHILE THEY ARE IN TRAFFIC THEY WILL GET SERIOUSLY INJURED. VERY SCARY.

NHTSA ID

10730812

Incident

Jun 27, 2015

Mileage

279 mi

OK SO FIRST TIME I HAD AN ISSUE WAS IN JANUARY WHEN I NOTICED A MAJOR SURGE TO THE POINT OF STALLING OUT REGUARDLESS OF FUEL LEVEL IN THE TANK. TOOK IT TO HARLEY ONCE AND THEY COULD NOT REPLECATE THE ISSUE. SECOND TIME WITHIN THE SAME MONTH SAME ISSUE THE FIXED IT BY REPLACING THE FUEL PUMP STATING IT WAS FAULTY. HAD NO PROBLEMS FOR MONTHS TILL RECENTLY IN MAY I STARTED NOTICING I WAS ON THE HIGHWAY WHEN MY FUEL WAS LOW AND THE LIGHT CAME ON I PULLED OF AT AN EXIT TO GET GAS AND IT STARTED TO SURGE AGAIN LIKE IT DID BEFORE. TANK WAS ALMOST EMPTY SO I FILLED HER UP. NO PROBLEMS THE REST OF THE DAY. NEXT MONTH OF JUNE I NOTICE MY LIGHT STARTED COMING ON WHEN I WAS LEAVING MY WORK AND WHEN IN FIRST OR SECOND GEAR IT SURGES REALLY QUICK FROM POWER TO NO POWER TO QUICK POWER ALL OF A SUDDEN. SO I WENT AND FILLED UP THE TANK AND YET AGAIN NO PROBLEMS. SEEMS TO BE HAPPENING AROUND 100 MILES PER TANK. AND WHEN AT HALF TANK TAKING RIGHT HAND TURNS IT LOOSES POWER TOO. VERY EASILY COULD THROUGH AN INEXPERINCED RIDER OFF IF THEY DONT KNOW HOW TO MAINTAIN THROTTLE AND CLUTCH CONTROL. ALSO NOTICED SHE HAS ISSUES WITH STARTING IN THE MORNING WHEN COLD IF THE BIKE SITS OUT IN THE LOT, HAVE TO GIVE HER GAS TO WARM UP. LIQUED COOLED AND FUEL INJECTED MOTORS SHOULD NOT HAVE THAT ISSUE ESPECIALLY WITH ONLY 2000 MILES ON THE MOTOR BIKE IS NOT SAFE AT THIS TIME PROBABLY DUE TO THE AMOUNT OF FOREIGN PARTS ON AN AMERICAN MACHINE.

NHTSA ID

10730509

Incident

Jan 19, 2015

Mileage

800 mi

THE FOLLOWING EVENT OCCURRED PREVIOUSLY AT A LOWER MILEAGE AT LEAST ONCE, BUT I ATTRIBUTED IT TO MY INEXPERIENCE. I AM A BEGINNER AT RIDING. ON 6/13/15 WHEN ACCELERATING FROM A COUNTRY ROAD ONTO A STATE HIGHWAY WHERE QUICK ACCELERATION IS DESIRED THE BIKE BOGGED SLIGHTLY AND THEN PROPELLED LIKE A ROCKET SHIP AGAIN ABLE TO CONTROL THIS BUT IT WASN'T THE DESIRED ACCELERATION FOR THE TURN I WAS MAKING. I AGAIN THOUGHT OPERATOR ERROR UNTIL I ACCELERATED FROM THE STOP LIGHT A MILE OR SO DOWN THE ROAD. AGAIN A SLIGHT BOG AND THEN A ROCKET SHIP THROWING ME BACK ON THE SEAT. ABLE TO CONTROL THE BIKE AND GET TO MY DESTINATION,WHICH WAS TO GET FUEL AS THE LOW FUEL LIGHT WAS ON, AND PUT 2.64 GALLONS IN THE TANK. THE PROBLEM DID NOT PRESENT AFTER THIS ADDITION. A QUICK INTERNET SEARCH OF THIS REVEALED THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE AS I FOUND THESE COMPLAINTS AND A BLOG WERE THE PROBLEM IS BEING DISCUSSED. AFTER READING THESE I ALSO REALIZED THAT THE PREVIOUS OCCURRENCE WAS ON A STATE HIGHWAY ON A LONGER TRIP AND THE LOW FUEL LIGHT CAME ON. WENT TO THE NEAREST GAS STATION AND FUELED. PROBLEM WENT AWAY. TO BE FAIR TOOK THE BIKE TO THE DEALER AND THEY HAVE SAID THEY REPLICATED THE PROBLEM WITH UP TO 1.5 GALLONS IN THE TANK. CURRENTLY THEY ARE WAITING ON A PART IN ORDER TO ATTEMPT THE REPAIR OF THIS ISSUE. PLACING MY EXPERIENCE HERE AS THE OWNERS MANUAL HAS A SECTION WHICH STATES SAFETY DEFECTS MUST BE REPORTED TO THE NHTSA AND HARLEY-DAVIDSON.

NHTSA ID

10726829

Incident

Jun 13, 2015

Mileage

1,100 mi

FROM A COMPLETE STOP, I ACCELERATED SLOWLY DOWN MY GRAVEL DRIVEWAY TOWARD THE PUBLIC STREET. AS I ACCELERATED AND LEANED LEFT SLIGHTLY TO FOLLOW THE PATH OF THE DRIVEWAY, THE MOTORCYCLE STALLED MOMENTARILY AND THEN IMMEDIATELY ACCELERATED RAPIDLY. I GRABBED THE FRONT BRAKE AND PRESSED DOWN ON THE REAR BRAKE SIMULTANEOUSLY AND THE BIKE SLID AND LAID DOWN. AFTER RECOVERING AND ASSESSING THE SITUATION, I RODE CAUTIOUSLY ON THE PUBLIC STREET TO THE NEAREST GAS STATION AND TOPPED UP THE TANK. AFTER RIDING SEVERAL MILES AND UPON COMING TO A COMPLETE STOP AT A STOP LIGHT, I ATTEMPTED TO ACCELERATE AT THE INTERSECTION AND THE BIKE AGAIN STALLED MOMENTARILY AND THEN ACCELERATED RAPIDLY. THE SAME STALLING OCCURRED MULTIPLE TIMES AT THE SAME AND MULTIPLE SUCCESSIVE INTERSECTIONS. AT NO TIME DID THE LOW FUEL INDICATOR APPEAR LIT ON THE BIKE. AT LAST FAILURE, THE BIKE HAD ROUGHLY ONE-HALF TANK OF FUEL. AT 88 MILES ON THE ODOMETER, MY HUSBAND RODE THE BIKE TO THE DEALER ON 5/23/2015 TO HAVE IT INSPECTED. THERE WERE 95 MILES ON THE ODOMETER WHEN HE DELIVERED THE BIKE TO THE DEALER. THE SERVICE MANAGER AT THE DEALER IMPLIED THERE WAS SIMPLY A LACK OF FUEL IN THE TANK. AFTER HAVING THE BIKE FOR SEVERAL DAYS, THE SERVICE MANAGER CONFIRMED THEY WERE ABLE TO DUPLICATE THE PROBLEM WHILE RIDING THE BIKE. THEY'VE HAD THE BIKE FOR NEARLY 4 WEEKS; 2 WEEKS LONGER THAN I HAD THE BIKE. THE SERVICE PERSONNEL HAVE SINCE INDICATED THEY WON'T HAVE PARTS TO RESOLVE THE ISSUE UNTIL AT LEAST THE THIRD WEEK OF JULY, 2015; OTHER DEALERS ASSERT AUGUST. THE BIKE WAS PURCHASED ON MAY 9TH, 2015 AND HAD BEEN RIDDEN TWICE BY ME BEFORE IT WAS RETURNED FOR WARRANTY REPAIR. INITIALLY, THE DEALER SERVICE PERSONNEL ASSERTED THE REPAIRS WEREN'T LIKELY TO BE COVERED UNDER WARRANTY. THEY'VE NOT YET CONFIRMED THAT POSITION. MY HUSBAND'S IDENTICAL MOTORCYCLE HAS THE SAME ISSUE. THE BIKE IS UNSAFE. *TR

NHTSA ID

10725878

Incident

May 16, 2015

Mileage

18 mi

FROM A COMPLETE STOP AT AN INTERSECTION, I ATTEMPTED TO ACCELERATE WHILE TURNING RIGHT AT THE INTERSECTION AFTER STOP LIGHT CHANGED. THE BIKE SEEMED TO STALL MOMENTARILY AND THEN RECOVER, THEN STALL AGAIN AND RECOVER AGAIN. THIS HAS SINCE BECOME A REGULARLY OBSERVABLE PATTERN WHEN THE GAS TANK IS PARTIALLY FULL BUT NO LOW FUEL INDICATOR LIGHT DISPLAYS. TOPPING UP THE TANK RESOLVES THE ISSUE AGAIN TEMPORARILY UNTIL THE TANK IS SLIGHTLY LESS THAN HALF FULL. PROBLEM IS MOST PRONOUNCED WHEN TRAVELLING UPHILL OR LEANING THROUGH A TURN.

NHTSA ID

10725876

Incident

Nov 4, 2014

Mileage

60 mi

I WAS RIDING MY BIKE HOME FROM WORK ON 6/1/2015 AND HAVE CONTINUED TO NOTICE ROUGH THROTTLE RESPONSE WHICH IS SOMETHING IVE EXPERIENCED SINCE I PURCHASED IT. THE ISSUE DID SEEM TO BE A LITTLE WORSE THAN USUAL THOUGH WHEN LEAVING THE PARKING LOT AT WORK. I THINK THE TRIPMETER WAS AT ABOUT 85 MILES OR SO WHEN I LEFT. AS IM RIDING HOME, THE LOW FUEL LIGHT NEVER CAME ON AND WAS RIDDING GREAT WHILE IN 3RD GEAR AND UP. STARTING FROM A STOP LIGHT WAS JUMPY THOUGH BUT AGAIN, SOMETHING IVE CONTINUED TO EXPERIENCE SINCE BRINGING THE BIKE HOME AND NOT SURE IF IT WAS NORMAL OR NOT. WHEN CLOSE TO MY HOUSE, WHICH IS AT THE TOP OF A HILL, I WAS RIDING UP THE HILL IN FIRST GEAR WHICH I ALWAYS HAVE TO DO SINCE ITS PRETTY STEEP. ABOUT HALF WAY UP THE HILL THE BIKE FELT LIKE IT WAS GOING TO STALL WHICH MADE ME LEAN FORWARD A BIT DUE TO LOSING SOME MOMENTUM. THEN THE BIKE SURGED FORWARD WHICH ALMOST MADE ME DO A WHEELIE. I REALLY HAD TO WORK THE CLUTCH TO KEEP THE BIKE FROM GETTING AWAY FROM ME. DURING THIS TIME THOUGH, THE LOW FUEL LIGHT CAME ON. THE BIKE CONTINUED TO LOSE POWER AND SURGE UNTIL I FINALLY MADE IT TO THE TOP OF THE HILL WHERE MY HOUSE IS. THE TRIPMETER THEN READ 103.6 MILES WITH THE ODOMETER SHOWING 292 TOTAL MILES. THE BIKE HAS BEEN TO THE DEALERSHIP FOR OVER A WEEK AND THE LAST UPDATE I RECEIVED WAS THAT THE MECHANIC COULDN'T FIND ANYTHING WRONG WITH IT AND THAT THE FACTORY SAID TO FILL IT UP WITH GAS AND IF IT HAPPENS AGAIN, TO BRING IT BACK FOR REPAIR. I SAID THAT I'M NOT COMFORTABLE RIDING THE BIKE UNTIL IT'S FIXED. I ALSO SAID THAT IF THE BIKE IS LOW ON GAS, IT WILL BE EASY TO RECREATE THE ISSUE. UNFORTUNATELY, I HAD TO PUT GAS IN IT TO RIDE IT TO THE DEALERSHIP. HE SAID HE WILL HAVE THE MECHANIC TAKE ANOTHER LOOK.

NHTSA ID

10725474

Incident

Jun 1, 2015

Mileage

292 mi

THIS IS MY SECOND COMPLAINT, ORIGINAL COMPLAINT # 10721274. AFTER FILING THE COMPLAINT, I TOOK THE VEHICLE TO THE DEALER TO BE FIXED 5/25/15 (MILES IN 106). I WAS NOTIFIED BY THE DEALER THAT THEY SPOKE TO HARLEY-TECH SUPPORT AND THE DEALER WAS ADVISED TO REPLACE THE FUEL PUMP (REF#248840 REP:JOHN). I RECEIVED NOTIFICATION THE BIKE WAS READY TO BE PICKED UP ON 6/4/2015 ( ALL ISSUES FIXED- FUEL PUMP [LAG AND LEAP CONDITION] AND A NEUTRAL SWITCH FOR THE INDICATOR TO WORK PROPERLY), I WAS NOT ABLE TO PICK THE BIKE UP UNTIL TODAY 6/7/2015. THE VEHICLE OUT MILEAGE WAS 126, THEN I DROVE FOR A SHORT TRIP MAYBE 2 MILES STOPPED / PARKED THE VEHICLE FOR 2 HRS. I THEN STARTED DRIVING AGAIN, WITH IN A COUPLE OF MINUTES I FELT THE BIKE STUMBLE AFTER STARTING FROM A RED LIGHT (1ST GEAR) AND THEN AGAIN IN 2ND GEAR. I CONTINUED TO DRIVE A LITTLE FURTHER AND THEN FROM ANOTHER STOP THE VEHICLE CONSTANTLY SURGED/LURCH AND LEAP CONDITION CONSTANTLY THROUGH 1ST AND 2ND GEAR AND FINALLY STALLED OUT ,ALSO NO LOW FUEL INDICATOR LIGHT ON. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP WITH A MILEAGE OF 131 MILES. SO, WITHIN 5 MILES AND PROBABLY 15 MINUTES OF DRIVING THE VEHICLE, IT HAS FAILED AGAIN. I UNDERSTAND THERE IS AN INVESTIGATION IN PLACE AND THAT HARLEY-DAVIDSON HAS KNOWLEDGE OF THIS ISSUE, PROBLEM IS THEIR RECOMMENDED FIX IS NOT WORKING

NHTSA ID

10723898

Incident

Jun 7, 2015

Mileage

130 mi

SO THIS IS NOT THE FIRST TIME THIS HAPPENED BUT I JUST THOUGHT IT WAS USER ERROR AND THEN I STARTED PAYING MORE ATTENTION AND IT ONLY HAPPENS WHEN FUEL IS LOW. THE MOST RECENT TIME WAS THE WORST I WAS ON THE FREEWAY WHEN THE FIUEL LIGHT TURNS ON SO I IMMEDIATELY GOT OFF TO FUEL UP. AND EVERY TIME I WOULD TAKE OFF FROM A STOP IT WORK THRUST AND JERK ME LIKE POWER COMPLETELY STOPPED AND THEN IT WAS RAPIDLY ADDED AGAIN AND IT WAS DEFINITELY NOT A PLEASANT FEELING ECERY TIME I FOUGHT THE BIKE NOT TO THROW ME OR TO FALL OVER SPECIALLY SINCE ONE OF THE TIME IT HAPPENED DURING A TURN. I THEN STARTED DOING SOME RESEARCH AND I RAN INTO THIS SIIE AND FOR THE LOOKS OF IT I AM NOT THE ONLY ONE EXPERIENCING THIS. ALSO LIKE I MENTIONED THIS HAS HAPPENED SINCE I PURCHASED MY BIKE AT THE BEGINNING OF APRIL 2015

NHTSA ID

10723795

Incident

Jun 3, 2015

Mileage

950 mi

WHEN THE BIKE HAS LESS THAN 2 GALLONS IN THE TANK, THE BIKE WOULD LAG EVERY TIME I STARTED FROM A STOP, THEN LURCH FORWARD, THEN LAG & LURCH. THE BIKE HAS STALLED SEVERAL TIMES IN THE MIDDLE OF INTERSECTIONS. LUCKILY I'M AN EXPERIENCED RIDER AND DIDN'T CRASH ON THESE INCIDENTS. THE BIKE WILL LITERALLY LAG, THEN LEAP (SMALL WHEELIE) THEN REPEAT. VERY DANGEROUS! ABOUT 4-5 MILES LATER MY LOW-FUEL INDICATOR CAME ON. AFTER REFUELING THE PROBLEM WENT AWAY, IT TOOK LESS THAN 2 GALLONS TO FILL UP EVEN THOUGH MY TANK IS 3.5 GALLONS. AT 120 MILES, I WAS GOING AROUND 30 MPH IN A RIGHT HAND CURVE AND THE BIKE STARTED TO STALL. AGAIN, THIS IS BEFORE A LOW-FUEL INDICATOR. I FILLED UP WITH EXACTLY 2 GALLONS, MEANING I HAD 1.5 GALLONS IN THE TANK. THIS KIND OF LAG/LEAP PROBLEM WILL GET SOMEONE KILLED AND MUST BE ADDRESSED. MY DEALER TOLD ME IT'S A PROBLEM WITH THE LOW-FUEL INDICATOR. THAT IS NOT THE PROBLEM. PLEASE RECALL THESE BIKES BEFORE SOMEONE GETS KILLED.

NHTSA ID

10722854

Incident

May 25, 2015

Mileage

60 mi

WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS MULTIPLE TIMES AS THE FUEL IN TANK TRAVELS FORWARD AND AFT. EXTREMELY UNSAFE CONDITION AT LOW SPEEDS, ESPECIALLY AT INTERSECTIONS WHEN THIS IS MOST LIKELY TO OCCUR. I HAVE TO BE EXCESSIVELY CAUTIOUS TO MAKE SURE THERE IS OVER A HALF A TANK OF GAS TO KEEP THIS FROM OCCURING. THE LAST TIME IT OCCURED, THE LOW-FUEL LIGHT HAD NOT EVEN COME ON YET, (LIGHT IS SAID TO COME ON AT .8 GALLON LEFT). THIS IS EXTREMLY UNSAFE.

NHTSA ID

10722061

Incident

May 13, 2015

Mileage

20 mi