2015 Harley-Davidson XG750 Problems

I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAID THAT BECAUSE IT'S UNDER A WARRANTY AND THE FUEL INJECTOR IS COMPUTERIZED THAT THE BIKE SHOULD BE LOOKED AT BY THE DEALER. I CALLED THE DEALER AGAIN AND EXPLAINED TO THE TECH WHAT I WAS TOLD. HE SAID WE WILL MAKE SOME ADJUSTMENTS AND SEE WHAT HAPPENS. HE SAID I CAN HAVE A TRAILER PICK IT UP AT MY COST OF $50 OR SO EACH WAY. UNFORTUNATELY, WORK GOT IN THE WAY AND COULD NOT TAKE IT. THE NEXT SEASON IN 2017 I HAD THE SAME ISSUE EXPECT THIS TIME IT CAUSED MY ACCIDENT. THIS PROPELLING OF FUEL ALL AT ONCE TO MY BIKE ALMOST KILLED ME AND INJURED ME SEVERELY. THE FUEL GAUGE WENT ON AS I WAS ROLLING TO A STOP AND CONTINUED THROUGH IN FIRST OR SECOND GEAR AND THEN SUDDENLY THE BIKE BOGGED DOWN AND ACCELERATED ALMOST ON IT'S WITH SUCH INTENSITY I LOST CONTROL. HIT FRONT AND BACK BREAK BUT BACK FAILED TO ENGAGE ENOUGH TO KEEP ME STRAIGHT ENDED UP LIFTING BACK TIRE AND FLYING OVER HANDLE BARS.

FUEL PUMP ON THE MOTORCYCLE IS NOT IN GOOD WORKING ORDER WHEN THE FUEL LEVEL EMPTYS TO A CERTAIN POINT IN THE TANK NOT KNOWING WHEN BECAUSE THEIR IS ALSO NO GAS ODOMETER ON THE MOTORCYCLE THE MODEL BEGINS TO LAG AND LEAP AT ANY TIME AND AS MANY TIMES IT WANTS TO REACT AS AM TWISTING THE THROTTLE WHETHER AM SWITCHING GEARS OR JUST IN CRUSIE IT WILL DO THIS CAUSE ME TO LOSE CONTROL AND MAY LOSE CONTROL AT THE WRONG TIME LIKE BAD WEATHER, UP AND GO TRAFFIC, TURNING INTO STREETS, I HAVE ALREADY TOOK A FALL ON THE MOTORCYCLE TRYING TO MAKING IT INSIDE THE FUEL ISLAND AT A GAS STATION AND THE TIMING WHEN I WAS IN MY TURN OF A RIGHT GOING IN THE ISLAND IT LAG AND LEAP AT THAT TIME AND TOOK OFF ON ME CAUSING ME TO FALL AND ALSO THE MOTORCYCLE I WALKED AWAY UNHARMED JUST MY MOTORCYCLE HAD ROAD SCRATCHES GOING ALONG THE MUFFLER AND HEAT SHEILD AND RIGHT SIDE HANDLE BAR GRIP CHIPPED..I TOOK IT TO GET SERVICE AT THE DEALER FOR ITS FIRST 1000 MILE AND WHILE IT WAS THEIR THEY REPLACE THE FUEL PUMP BUT IT STILL DOES THE SAME THING AND ONLY GOT WORST. THE NEXT PROBLEM IS THE GEAR SHIFT BETWEEN 1ST GEAR AND 2ND GEAR MOST OF THE TIME IS NOT COMPLETELY IN GEAR WHEN SWITCHING BETWEEN THE TWO.

WE PURCHASED A 2015 STREET 750. AFTER TWO MONTHS OF RIDING (ABOUT 100 MILES), WE DISCOVERED SEVERAL SAFETY ISSUES THAT HAD BECOME APPARENT ONLY AFTER THROUGH ACTUAL RIDE TIME ON THE BIKE. I FIRST CALLED HD IN MILWAUKEE, WE SPOKE TO CUSTOMER SERVICE REPRESENTATIVE, DAVID, EXPLAINING OUR CONCERNS. I WAS GIVEN THE REFERENCE NUMBER 2506596. WE WERE SUBSEQUENTLY TOLD TO TAKE THE BIKE TO THE HD DEALER. THE LIST OF ISSUES WERE AS FOLLOWS: 1.FRONT CYLINDER & FINS ARE PRACTICALLY TOUCHING RIDER?S LEGS AND ARE EXTREMELY HOT & DANGEROUS, EMITTING TREMENDOUS HEAT. THIS IS A MAJOR CONCERN AS THE EXTREME HEAT CAUSES CONSTANT SHIFTING AND/OR MOVEMENT OF THE LEGS, THEREBY IMPACTING CONTROL OF THE BIKE AND CAUSING A SAFETY FACTOR. 2.THE STOCK MIRRORS DO NOT GIVE THE RIDER A CLEAR FIELD OF VISION DIRECTLY BEHIND HIM, AGAIN IMPACTING DRIVER SAFETY. 3.THE ALL-BLACK BIKE HAS NO RUNNING LIGHTS. THE BIKE IS PRACTICALLY INVISIBLE UNDER LOW LIGHT CONDITIONS, I.E. NIGHT TIME RUNNING, RIDING IN RURAL LOCALES, ETC. AGAIN A SAFETY FACTOR. AT THE HD DEALERSHIP I ASKED IF THEY HAD ADDRESSED THE SAFETY CONCERNS. THEY STATED THE BIKE WAS "LEGAL" AND THEY REFUSED TO ACKNOWLEDGE ANY ISSUES. I WAS ALSO TOLD THE FOLLOWING: ?IF WE WANT SAFE LIGHTING WE WOULD HAVE TO PURCHASE EXTRA LIGHTING AND PAY TO HAVE IT INSTALLED. ?IF WE WANT NOT BE BURNED BECAUSE OF HEAT FROM A CYLINDER HEAD TOO CLOSE TO A RIDER?S LEG, WE WOULD HAVE TO PAY FOR THE LUXURY OF SUCH SAFETY. ?IF WE WANT TO HAVE SAFE MIRRORS, WE HAVE TO BUY THEM. P.S. EXTRA LIGHTING FEATURES & HEAT DEFLECTORS, & LONER -STEMMED MIRRORS, WEREN?T AVAILABLE FOR THE 750 STREET AT THIS WRITING. BUT EVEN IF THEY WERE, WHY WOULD THE CONSUMER HAVE TO INSTALL ITEMS THAT SHOULD BE AN OBVIOUS REQUIRED SAFETY FEATURE? WHY IS IT THAT PEOLE HAVE TO DIE FIRST BEFORE MANUFACTURERS TAKE ACTION?

"WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS MULTIPLE TIMES AS THE FUEL IN TANK TRAVELS FORWARD AND AFT. EXTREMELY UNSAFE CONDITION AT LOW SPEEDS, ESPECIALLY AT INTERSECTIONS WHEN THIS IS MOST LIKELY TO OCCUR." INDIDENT TOOK PLACE ON MY WAY HOME "8/5/15" FROM PICKING UP THE NEW BIKE. I CALLED THE DEALER, AND THEY SAID THEY NEVER HEARD OF THIS ISSUE. THEY SAID THEY WOULD RETURN MY CALL, BUT THEY NEVER DID.

I BELIEVE THAT THERE MAY BE POOR VIBRATIONAL DESIGN OR QUALITY CONTROL FOR THE LEFT FOOT SHIFTER LINKAGE THAT CONNECTS TO THE TRANSMISSION. I WAS GOING UPHILL AND NOTICED THE BIKE LOSE SPEED WHEN SHIFTING TO 4TH AND 5TH GEAR. AFTER A COUPLE OF HILLS, AS I WAS GOING DOWNHILL THE SHIFTER WOULD NOT DOWNSHIFT. I PULLED OVER AND SAW THAT THE BOLT WAS ALMOST OUT OF THE SHIFTER LINKAGE AND THAT THE FASTENERS WERE NOWHERE TO BE FOUND. POSSIBLY POORLY TORQUED OR NOT ENOUGH VIBRATIONAL PROTECTION. HAPPENED AROUND 70 MILES ON BIKE. BIKE IS BEING TRANSPORTED TO SHOP TOMORROW

TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON XG750. WHILE DRIVING AT 5 MPH, THE MOTORCYCLE PERFORMED AS IF IT WOULD STALL. THE VEHICLE UNEXPECTEDLY ACCELERATED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH INTO A CEMENT MEDIAN. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND LEFT LEG, A CONTUSION TO THE RIGHT SHIN AND KNUCKLE, AND LEFT WRIST DISLOCATION THAT REQUIRED MEDICAL ATTENTION. THE MOTORCYCLE WAS TOWED TO THE DEALER AFTER THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 826.

My Street 750 has 11,800 miles. While riding at 65 mph, sudden loss of drive. Pulled over to notice the motorcycle's belt missing and debris on the belt guide and the back wheel. The bolt holding the front sprocket was out of place and made a hole in the cover. The front sprocket was out of place. I was able to walk back my path and found the belt shredded.

WHILE AT HIGHWAY SPEED, 65MPH, FRONT BELT PULLEY BOLT BROKE CAUSING PULLEY TO DISLODGE. CAUSES BELT TO WRAP AROUND SHAFT AND JAM LOCKING REAR WHEEL. LUCKILY THE PULLEY DID NOT FALL OFF BELT GUARD AND HIT MYSELF OR ANY OTHER VEHICLES. THIS HAS NOT BEEN ADJUSTED DUE TO NOT NEEDING NEW BELT, AND WAS AT SAME SPECS FROM FACTORY. UPON RESEARCH, FOUND MULTIPLE OWNERS SAME YEAR HAVING SAME FAILURES. SO FAR NO ONE HAS WRECKED OR CAUSED INJURY, HOWEVER HAD I BEEN INEXPERIENCED I LIKELY WOULD HAVE. UPON CONTACTING MY LOCAL DEALER WHERE PURCHASED I WAS TOLD THAT HUMIDITY COULD WEAKEN THE BOLT AND CAUSE FAILURE. THIS WAS FEB 27 @ 1330. WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTICS AND REPAIR. I'M SURPRISED THAT HUMIDITY COULD BE BLAMED FOR FAILURE, AND THEN HAVE TO PAY FOR REPAIR. I OPTED TO REMOVE BROKEN BOLT ON OWN WITH BASIC TOOLS PREVIOUSLY . DID NOT WANT TO ASSIST IN WORKING WITH MAIN MANUFACTURER OR INVESTIGATE THE MULTIPLE FAILURES.

I RECENTLY BOUGHT A 2015 HARLEY DAVIDSON XG750 FROM A DEALERSHIP. I'VE RIDDEN THE BIKE FOR ABOUT 6 MONTHS AND THE REAR BRAKES WENT OUT. THE MAINTENANCE WAS CURRENT THROUGH THE HARLEY DAVIDSON DEALERSHIP, BUT AFTER A 30 MIN RIDE, THE REAR BRAKES WENT FROM SOGGY TO NIL.

I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAID THAT BECAUSE IT'S UNDER A WARRANTY AND THE FUEL INJECTOR IS COMPUTERIZED THAT THE BIKE SHOULD BE LOOKED AT BY THE DEALER. I CALLED THE DEALER AGAIN AND EXPLAINED TO THE TECH WHAT I WAS TOLD. HE SAID WE WILL MAKE SOME ADJUSTMENTS AND SEE WHAT HAPPENS. HE SAID I CAN HAVE A TRAILER PICK IT UP AT MY COST OF $50 OR SO EACH WAY. UNFORTUNATELY, WORK GOT IN THE WAY AND COULD NOT TAKE IT. THE NEXT SEASON IN 2017 I HAD THE SAME ISSUE EXPECT THIS TIME IT CAUSED MY ACCIDENT. THIS PROPELLING OF FUEL ALL AT ONCE TO MY BIKE ALMOST KILLED ME AND INJURED ME SEVERELY. THE FUEL GAUGE WENT ON AS I WAS ROLLING TO A STOP AND CONTINUED THROUGH IN FIRST OR SECOND GEAR AND THEN SUDDENLY THE BIKE BOGGED DOWN AND ACCELERATED ALMOST ON IT'S WITH SUCH INTENSITY I LOST CONTROL. HIT FRONT AND BACK BREAK BUT BACK FAILED TO ENGAGE ENOUGH TO KEEP ME STRAIGHT ENDED UP LIFTING BACK TIRE AND FLYING OVER HANDLE BARS.

I'VE BEEN RIDING MOTORCYCLES FOR ABOUT 10 YEARS NOW. WENT FOR A RIDE ON FRIDAY THE 26 OF JUNE ON THE ISLAND I LIVE ON WITH A FRIEND. I WAS ON A 25 MILE SPEED LIMIT ROAD APPROACHING A DOWN HILL TURN TO THE LEFT. I ENTERED THE TURN MAINTAINING COVER ON BRAKES AND CLUTCH. AS I STARTED LEANING THE BIKE INTO THE TURN THE MOTORCYCLE SURGED THE FUEL BY CUTTING OFF AND COMING BACK ON RAPIDLY GIVING ME TOO MUCH TORQUE. I TRIED BRAKING AND DOWN SHIFTING CAUSING MY REAR WHEEL TO LOCK UP AND SENDING ME SIDEWAYS INTO THE GUARD RAIL. I PINNED MY LEG IN BETWEEN THE GUARD RAIL AND THE MOTORCYCLE CAUSING THE REST OF MY BODY AND HEAD TO HIT ALL OF THE GUARD RAIL AS WELL BEFORE FLIPPING OFF THE BIKE AND LANDING ON MY BACK. LUCKILY FOR ME, MY INJURIES WERE LIMITED TO MUSCLE SORENESS AND NO BROKEN BONES. I JUST FILLED A COMPLAINT LAST WEEK AS WELL ABOUT THE LEAP AND LAG SURGING ISSUE THIS MOTORCYCLE IS HAVING. HARLEY-DAVIDSON NEEDS TO MAKE A RECALL FOR THIS ISSUE BEFORE SOMEONE GETS SEVERELY INJURED!!

I TOOK A SHARP RIGHT TURN FROM A COMPLETE STOP, AND BEFORE EXITING THE TURN THE THROTTLE LAGGED GIVING NO RESPONSE, AND THEN SUDDENLY SURGED. WHEN THE SURGE HAPPENED I WAS STILL IN THE TURN AND LOST TRACTION IN THE BACK TIRE WHICH SENT THE BIKE SIDEWAYS AND TO THE GROUND. I PREVIOUSLY HAD THE LAG AND LEAP ISSUE WITH THIS BIKE AND HAD THE FUEL PUMP REPLACED BY HARLEY FOR THIS ISSUE. THE ISSUE APPEARED TO BE RESOLVED, HOWEVER, RIGHT BEFORE THE LAST 2 FILL-UPS (RIGHT BEFORE AND AFTER THE LOW FUEL LIGHT CAME ON) I EXPERIENCED A SLIGHT LAG AND LEAP ISSUE. NOT AS BAD AS BEFORE THE FUEL PUMP WAS REPLACED, BUT STILL PRESENT. DROPPED THE BIKE OFF AT THE SERVICE DEPARTMENT AT A HARLEY DEALER TODAY AND THEY INFORMED ME THAT THEY WOULD NOT BE CONTACTING ANYBODY HIGHER UP AT HARLEY TO INFORM THEM OR INQUIRE ABOUT THE THROTTLE RESPONSE ISSUE ON THIS BIKE. *TR

WHILE AT HIGHWAY SPEED, 65MPH, FRONT BELT PULLEY BOLT BROKE CAUSING PULLEY TO DISLODGE. CAUSES BELT TO WRAP AROUND SHAFT AND JAM LOCKING REAR WHEEL. LUCKILY THE PULLEY DID NOT FALL OFF BELT GUARD AND HIT MYSELF OR ANY OTHER VEHICLES. THIS HAS NOT BEEN ADJUSTED DUE TO NOT NEEDING NEW BELT, AND WAS AT SAME SPECS FROM FACTORY. UPON RESEARCH, FOUND MULTIPLE OWNERS SAME YEAR HAVING SAME FAILURES. SO FAR NO ONE HAS WRECKED OR CAUSED INJURY, HOWEVER HAD I BEEN INEXPERIENCED I LIKELY WOULD HAVE. UPON CONTACTING MY LOCAL DEALER WHERE PURCHASED I WAS TOLD THAT HUMIDITY COULD WEAKEN THE BOLT AND CAUSE FAILURE. THIS WAS FEB 27 @ 1330. WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTICS AND REPAIR. I'M SURPRISED THAT HUMIDITY COULD BE BLAMED FOR FAILURE, AND THEN HAVE TO PAY FOR REPAIR. I OPTED TO REMOVE BROKEN BOLT ON OWN WITH BASIC TOOLS PREVIOUSLY . DID NOT WANT TO ASSIST IN WORKING WITH MAIN MANUFACTURER OR INVESTIGATE THE MULTIPLE FAILURES.

WHILE RIDING AT LOW SPEED ON CITY STREETS, THE STEERING FELT UNUSUALLY TIGHT. UPON ARRIVING HOME, I LIFTED THE FRONT WHEEL OFF OF THE GROUND AND CONFIRMED THAT SOMETHING WAS BINDING IN THE STEERING HEAD, CAUSING INCREASED STEERING EFFORT AND A "NOTCHY" FEELING. I DEEMED THE MOTORCYCLE UNSAFE TO RIDE. SEVERAL DAYS LATER, I DISASSEMBLED THE STEERING HEAD ASSEMBLY TO INSPECT THE BEARINGS AND FOUND EVIDENCE OF WATER INTRUSION. I FOUND THE UPPER BEARING SLIGHTLY RUSTED AND THE LOWER BEARING SUBSTANTIALLY RUSTED, AND DETERMINED THE RUSTED BEARINGS TO BE THE CAUSE OF THE BINDING. WHILE DISASSEMBLING THE MOTORCYCLE, I DISCOVERED THAT ONE FRONT WHEEL BEARING FELT ROUGH. UPON REMOVING AND DISASSEMBLING THE DEFECTIVE WHEEL BEARING, I FOUND IT TO BE RUSTED INTERNALLY. THIS MOTORCYCLE IS THREE YEARS OLD AND HAS ONLY 2,356 MILES ON THE ODOMETER, AND IT REQUIRES NEW STEERING HEAD BEARINGS AND FRONT WHEEL BEARINGS.

WHILE RIDING AT LOW SPEED ON CITY STREETS, THE STEERING FELT UNUSUALLY TIGHT. UPON ARRIVING HOME, I LIFTED THE FRONT WHEEL OFF OF THE GROUND AND CONFIRMED THAT SOMETHING WAS BINDING IN THE STEERING HEAD, CAUSING INCREASED STEERING EFFORT AND A "NOTCHY" FEELING. I DEEMED THE MOTORCYCLE UNSAFE TO RIDE. SEVERAL DAYS LATER, I DISASSEMBLED THE STEERING HEAD ASSEMBLY TO INSPECT THE BEARINGS AND FOUND EVIDENCE OF WATER INTRUSION. I FOUND THE UPPER BEARING SLIGHTLY RUSTED AND THE LOWER BEARING SUBSTANTIALLY RUSTED, AND DETERMINED THE RUSTED BEARINGS TO BE THE CAUSE OF THE BINDING. WHILE DISASSEMBLING THE MOTORCYCLE, I DISCOVERED THAT ONE FRONT WHEEL BEARING FELT ROUGH. UPON REMOVING AND DISASSEMBLING THE DEFECTIVE WHEEL BEARING, I FOUND IT TO BE RUSTED INTERNALLY. THIS MOTORCYCLE IS THREE YEARS OLD AND HAS ONLY 2,356 MILES ON THE ODOMETER, AND IT REQUIRES NEW STEERING HEAD BEARINGS AND FRONT WHEEL BEARINGS.

MOTORCYCLE LAGGED AND LEAPED ACCELERATING FROM A STOP WHILE LOW ON FUEL - THIS PROBLEM WAS SAID TO BE REMEDIED AFTER BRINGING IT UP WITH A DEALER AND THEY INSTALLED A NEW FUEL PUMP... HOWEVER THE PROBLEM SEEMS TO HAVE RETURNED. ACCELERATION SEEMS TO STUTTER THEN RETURN AT FULL FORCE IN A SPLIT SECOND, CAUSING LOSS OF TRACTION AND STEERING. CANNOT STRESS ENOUGH HOW DANGEROUS THIS IS DRIVING IN AN URBAN ENVIRONMENT.