RoadVitals

2017 Haul Master Utility Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Aug 9, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 9, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2017 Haul Master Utility Trailer, most frequently naming the tires & wheels and other / unspecified categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels466.7%
  • Other / unspecified233.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V638000

TIRES

Oct 9, 2017
95,237 units potentially affected
The defect: Harbor Freight Tools (Harbor Freight) is recalling certain 2014-2017 Haul Master Heavy Duty Folding Trailers, Utility Trailers, Super Duty Trailers, Tag-Along Trailers, and Folding Utility Trailers. The tires on these trailers may not be strong enough to support the expected loads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other than Passenger Cars."
The risk: If the tires cannot meet the strength requirements, the tires may fail, increasing the risk of a crash.
The remedy: Harbor Freight will notify owners, and stores will provide replacement tires mounted on rims, free of charge. The recall began on December 5, 2017. Owners may contact Harbor Freight customer service at 1-800-444-3353.
Harbor Freight ToolsView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Aug 9, 2018

PURCHASED HARBOR FREIGHT UTILITY TRAILER ITEM # 62647 IN APRIL 2017 ALONG WITH SPARE TIRE ITEM # 61520. PURCHASED THESE ONLINE WITH HOME ADDRESS, EMAIL AND PHONE NUMBER INCLUDED. IN APRIL 2018 TRIED TO GET INFORMATION ON THE TRAILER FROM HF WEBSITE, BUT ALL THE TRAILERS WERE NO LONGER LISTED. AFTER A WEB SEARCH I FOUND THE RECALL INFORMATION. I WENT TO THE SIERRA VISTA, AZ STORE TO GET REPLACEMENT TIRES, TOLD THEY HAVEN'T RECEIVED ANY YET (RECALL INFORMATION SAID THEY WOULD BE AVAILABLE IN DECEMBER 2017). IN JUNE 2018 I WENT TO THE SIERRA VISTA STORE AGAIN AND THEY SAID THEY HAD THEM. I HAPPENED TO HAVE THE TRAILER WITH ME THAT DAY, SO IN THE PARKING LOT I JACKED UP THE TRAILER AND TOOK THE TIRES INSIDE. THEY THEN SAID THAT THEY DIDN'T HAVE ANY OF THE 5 LUG, ONLY THE 4 LUG, SO I HAD TO PUT THE TIRES BACK ON WITH NO INFORMATION ABOUT WHEN THEY WOULD BE IN. AS OF AUGUST 2018, I STILL HAVE YET TO BE NOTIFIED (ALTHOUGH HF HAS MY ADDRESS, EMAIL, AND PHONE FROM THE ONLINE ORDER MEANING IT IS IN THEIR DATABASE) AND HAVE YET TO RECEIVE THE REPLACEMENT TIRES.

NHTSA ID
11118861
Incident
May 9, 2018
Mileage
50 mi
Tires & wheels
Filed Feb 6, 2018

TL* THE CONTACT OWNS A 2017 HAUL MASTER UTILITY TRAILER. AFTER CALLING AND VISITING SEVERAL HARBOR FREIGHT LOCATIONS, INCLUDING THE STORE LOCATED AT 30 COMMERCIAL ST. #2, MEDFORD, MA, THE CONTACT WAS REPEATEDLY INFORMED THAT REPLACEMENT PARTS FOR NHTSA CAMPAIGN NUMBER: 17V638000 (TIRES) WERE COMING SOON; HOWEVER, NO PARTS WERE AVAILABLE. AFTER NOTIFYING THE MANUFACTURER, THE CONTACT WAS DIRECTED BACK TO THE LOCAL DEALERS. THE VIN AND THE TIRE INFORMATION WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
11067187
Incident
Feb 1, 2018
Other / unspecifiedTires & wheels
Filed Feb 1, 2018

TL* THE CONTACT OWNS A 2017 HAUL MASTER UTILITY TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17T017000 (TIRES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HARBOR FREIGHT TOOLS (1155 E SUNSET DR #118, BELLINHAM, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN AND TIRE INFORMATION WAS NOT AVAILABLE.

NHTSA ID
11066471
Incident
Nov 24, 2017
Tires & wheels
Filed Jan 31, 2018

TL* THE CONTACT OWNS A 2017 HAUL MASTER UTILITY TRAILER WITH INNOVA ULTRA RUNNER TIRES, SIZE: 4.80/4.00X12. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V638000 (TIRES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HARBOR FREIGHT, 708 SE US HWY 19, CRYSTAL RIVER, FL 34429) CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE DOT NUMBER AND VIN WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
11066022
Incident
Nov 27, 2017
Tires & wheels
Filed Jan 19, 2018

TL* THE CONTACT OWNS A 2017 HAUL MASTER UTILITY TRAILER. THE TRAILER WAS EQUIPPED WITH INNOVA TIRES, TIRE LINE: ULTRA RUNNER, TIRE SIZE: 4.80/4.00X12, AND DOT NUMBER: UNKNOWN. THE CONTACT RECEIVED A RECALL LETTER FROM HARBOR FREIGHT REGARDING NHTSA CAMPAIGN NUMBER: 17T017000 (TIRES). HARBOR FREIGHT WAS CONTACTED AT 1-800-444-3353 AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT FELT THAT A REASONABLE AMOUNT OF TIME HAD PASSED FOR THE RECALL REMEDY. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
11063728
Incident
Jan 18, 2018

Compare model years

Complaint and recall counts across every year of this model

Haul Master Utility Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2017Viewing510—
2016010—
2015210—
2014210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.