2015 Heartland Big Horn Owner Complaints

KEPT TAKING TIRES BACK BECAUSE THEY WOULDN'T HOLD AIR. THEY FINALLY DETERMINED THAT THERE WAS A CRACK IN THE WHEEL. HAD IT WELDED PER DEALER SUGGESTION. WAS TRAVELING TO TX TO WINTER. HAD BRAND NEW TIRES ON RV. AS I WAS DRIVING DOWN THE ROAD, THE WHEEL AND LUG NUTS JUST ROLLED OFF. WE HAD TO BE ESCORTED TO CAMPGROUND AND HAD TO WAIT 3 DAYS FOR PARTS. WAS CHARGED $1239.00I WAS TOLD THIS IS A PROBLEM WITH THESE WHEELS. WE HAD TO REPLACE THE HUB, THE BRAKES, LUG BOLTS AND NUTS AND ARE USING THE SPARE.

NHTSA ID

11397104

Incident

Jan 2, 2021

TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN. THE CONTACT STATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 15V049000 (SUSPENSION) FAILED BECAUSE THE MANUFACTURER DID NOT PROVIDE THE PROPER WEIGHT DISTRIBUTION FOR THE AXLES. AS A RESULT, FOUR SHOCKS AND SPRINGS FAILED. WRATTEN TRAILER SALES (9209 US-11, ADAMS, NY 13605, (315) 232-4535) PERFORMED THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS UNSAFE. *DT*JB

NHTSA ID

11231970

Incident

Jan 30, 2015

AN AXLE HANGER, WHICH WAS INVOLVED IN A RECALL, WAS IMPROPERLY WELDED AND BEGAN TO BREAK OFF OF THE FRAME. THIS OCCURRED WHILE TRAVELING DOWN A HIGHWAY IN OHIO. IT WAS WELDED BACK INTO PLACE ON THE HIGHWAY. AGAIN, WHILE TRAVELING DOWN A HIGHWAY IN MASSACHUSETTS IT BROKE COMPLETELY OFF. I HAVE BEEN IN CONTACT WITH HEARTLAND AND THEY DO NOT WISH TO HELP.

NHTSA ID

11052934

Incident

Jun 18, 2017

Mileage

5,000 mi

REAR AXLE BRACKETS BROKE OFF OF FRAME CASING REAR AXLE TO MOVE AND BLOW TIRE ON THE FREEWAY. LUCKILY THERE WASN'T AN ACCIDENT . I HAVE CONTACTED DEXTER AXLES AND LIPPERT AND ALSO HEARTLAND AND THEY ALL SAY IT'S NOT THERE PROBLEM

NHTSA ID

10897420

Incident

May 16, 2016

Mileage

20,000 mi

TL* THE CONTACT OWNS A 2015 HEARTLAND BIGHORN. WHILE PARKED, THE FRONT PASSENGER SIDE SLIDE OUT FAILED TO RETRACT BACK INTO THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE SLIDE OUT WAS MANUALLY RETRACTED. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER NOTICED THAT THE FRONT PASSENGER SIDE SLIDE OUT PROTRUDED APPROXIMATELY SIX INCHES OUTWARD. AFTER SEVERAL ATTEMPTS, THE SLIDE OUT RETRACTED AND SECURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SLIDE OUT BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITH THE REAR DRIVER SIDE SLIDE OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 900.

NHTSA ID

10816517

Incident

Oct 7, 2015

Mileage

900 mi

CPSC: 2015 HEARTLAND BIGHORN WHEEL: CONSUMER STATED WHEN THE TECHNICIANS REPLACED A COOLING UNIT ON A NORCOLD REFRIGERATOR THAT LEAKED SODIUM CHROMATE, THE COOLANT UNIT BLEW UP AS IT WAS BEING REMOVED. THREE OF THE TECHNICIANS WERE TAKEN TO THE HOSPITAL FOR EMERGENCY TREATMENT FOR EXPOSURE TO SODIUM CHROMATE. *JB

NHTSA ID

10807008

Incident

Jul 26, 2015

TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN 3875FB RECREATIONAL TRAILER. THE CONTACT STATED THAT THE HOLDING TANK HEATER PAD BECAME OVERHEATED AND BURNED A HOLE INTO THE GRAY WATER TANK. THE FAILURE CAUSED A WATER LEAK. THE DEALER REPLACED BOTH THE HEATING TANK AND THE YETI PAD; HOWEVER, THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. ADDITIONALLY, THE BEDROOM SLIDE WOULD ATTRACT MOISTURE AND FROST THROUGHOUT THE WINTER. THE DEALER SENT SOMEONE TO MAKE REPAIRS TO THE INSULATION IN THE RECREATIONAL VEHICLE WHICH WAS VACUUM BONDED; HOWEVER, THE FAILURE WAS RECURRING. THERE WAS RAIN LEAKING INTO THE VEHICLE FROM THE WALL ON THE DOOR SIDE TO THE BEDROOM, WHICH WERE WOOD TRIMMED. THE CONTACT WAS CONCERNED THAT THERE WAS WATER LEAKING IN PLACES WHERE SHE WAS UNABLE TO SEE THE FAILURE. AS A RESULT, THERE WAS SEVER WATER DAMAGE ON THE WALLS AND THE CEILING. THE KITCHEN ISLAND WAS ALSO DEFECTIVE AND THE CONTACT STATED THAT WHEN TRAVELING, THE ISLAND WOULD CONTINUOUSLY STRIKE THE REFRIGERATOR DOOR. THE DEALER PROVIDED A REPLACEMENT DOOR BUT THE CONTACT STATED THAT THE DEFECT WAS IN THE ISLAND AND, UNTIL REPAIRED, IT WOULD CONTINUE TO STRIKE THE DOOR. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,000.

NHTSA ID

10723645

Incident

Jan 26, 2015

Mileage

1,000 mi