RoadVitals

Heartland Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 2005–2024

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Heartland model year it names.
250
Safety recallsDistinct NHTSA recall campaigns covering at least one Heartland model year. One campaign can cover several models and many model years; it is counted once here.
80
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Models coveredModels with at least one model year that has enough NHTSA data to publish.
28
20 model years

Overview

Our database holds 250 NHTSA owner-reported complaints filed against Heartland vehicles. Our database also holds 80 safety recall campaigns covering at least one Heartland model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Heartland models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Heartland models with published safety data
ModelModel yearsComplaintsRecalls
Cyclone2007–20246517
Big Horn2005–20234717
Sundance2007–20221916
Mallard2017–20231612
Big Country2011–20231510
Road Warrior2011–20221111
Landmark2005–2013107
Elk Ridge2011–2023915
Trail Runner2010–2022816
North Trail2010–2024712
Pioneer2017–2022714
Bighorn Silverado2012–201353
Gateway2014–201651
Wilderness2014–201958
Gray Stone201132
North Country201137
Prowler2012–2021215
Sundance Xlt201322
Caliber201114
Eagle Ridge201011
Fuel202115
Landmark 3652016–201714
Sundance Xlt Tt201814
Torque2018112
Bighorn Traveler202102
Fuel Tt201801
Gravity202104
Milestone202309

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a Heartland vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V552000Big Horn

EQUIPMENT:OTHER:LABELSJayco, Inc. (Jayco) is recalling certain 2027 Heartland Bighorn recreational trailers. The Gross Axle Weight Rating (GAWR) listed on the certification label may be incorrect. As such, these trailers fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 567, "Certification."

26V518000Sundance Fifth Wheel

ELECTRICAL SYSTEM:WIRING; EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER:CONTROLS/CONTROL WIRINGJayco, Inc. (Jayco) is recalling certain 2027 Jayco Eagle, Eagle SLE, and Heartland Sundance fifth wheel trailers. The auto leveling jacks may be lowered during transit.

26V427000Cyclone Fw, Cyclone Tt

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTERJayco, Inc. (Jayco) is recalling certain 2026 Heartland Cyclone travel trailers and Cyclone fifth wheel trailers. The inverter may have been installed without a grounding connection.

25V675000Big Horn

EQUIPMENT:RECREATIONAL VEHICLE/TRAILERJayco, Inc. (Jayco) is recalling certain 2026 Heartland Bighorn and Jayco North Point fifth wheel travel trailers. The murphy bed mechanism may fail, causing the bed to fall unexpectedly.

25V304000Cyclone

STRUCTURE:BODY:STEP/LADDERHeartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024-2025 Cyclone fifth wheels, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.

24V605000Torque

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATORHeartland Recreational Vehicles (Heartland) is recalling certain 2024-2025 Torque travel trailers, equipped with optional Onan 5.5 generators. These generators may not be properly vented and allow the generator to overheat or prevent exhaust gas from escaping properly.

24V315000Eddie Bauer

EQUIPMENT:OTHER:LABELSHeartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024 Eddie Bauer travel trailers. The tire placards indicate an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."

24V23600017 Heartland models

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOPHeartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Go straight to a Heartland model year

One published model year for each Heartland model, ordered by owner-reported complaint volume

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Each page links the years either side of it, so every model year we publish for a model is reachable from its entry here.

Browse by model year

Every year with at least one publishable Heartland model year

Data sources

Data on this page last refreshed .