RoadVitals

Heartland Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 2005–2027

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Heartland model year it names.
248
Safety recallsDistinct NHTSA recall campaigns covering at least one Heartland model year. One campaign can cover several models and many model years; it is counted once here.
79
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Models coveredModels with at least one model year that has enough NHTSA data to publish.
60
23 model years

Overview

Our database holds 248 NHTSA owner-reported complaints filed against Heartland vehicles. Our database also holds 79 safety recall campaigns covering at least one Heartland model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Heartland models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Heartland models with published safety data
ModelModel yearsComplaintsRecalls
Cyclone2007–20256517
Big Horn2005–20264616
Sundance2006–20241916
Mallard2016–20241612
Big Country2007–20241510
Road Warrior2010–20231111
Landmark2005–2022107
Elk Ridge2010–2023915
Trail Runner2007–2024816
North Trail2010–2024712
Pioneer2013–2024714
Bighorn Silverado2012–201353
Gateway2014–201651
Wilderness2012–202148
Gray Stone2011–201232
North Country2010–201137
Prowler2012–2024215
Sundance Xlt2013–201622
Caliber201114
Eagle Ridge201011
Fuel2021–202415
Grand Canyon201411
Landmark 3652015–201714
Sundance Xlt Tt2011–201914
Torque2012–2025112
18' Carhauler201601
Bighorn Traveler2020–202102
Corterra202402
Country Ridge2010–201102
Cyclone Fw202601
Cyclone Tt202601
Eddie Bauer202402
Edge2010–201603
Elk Ridge Express2013–201902
Fair Field2016–201702
Focus2010–201103
Fuel Tt201801
Gravity2021–202404
Key Largo201401
Lakeview2016–201701
Lithium2020–202305
Mallard Pathfinder2021–202201
Milestone2019–202409
Monterey201401
Mpg2011–201203
North Peak2017–201801
North Trail Fw2010–201101
North Trail Tt201101
Oakmont2016–201702
Razor2007–200801
Resort2016–201701
Revolution201601
San Antonio201401
Savannah201401
Silverado2012–201402
South Fork2023–202401
Sundance Fifth Wheel202701
Sundance Tt201101
Sundance Xlt Fw201101
Terry Classic2018–201901

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a Heartland vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V518000Sundance Fifth Wheel

ELECTRICAL SYSTEM:WIRING; EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER:CONTROLS/CONTROL WIRINGJayco, Inc. (Jayco) is recalling certain 2027 Jayco Eagle, Eagle SLE, and Heartland Sundance fifth wheel trailers. The auto leveling jacks may be lowered during transit.

26V427000Cyclone Fw, Cyclone Tt

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTERJayco, Inc. (Jayco) is recalling certain 2026 Heartland Cyclone travel trailers and Cyclone fifth wheel trailers. The inverter may have been installed without a grounding connection.

25V675000Big Horn

EQUIPMENT:RECREATIONAL VEHICLE/TRAILERJayco, Inc. (Jayco) is recalling certain 2026 Heartland Bighorn and Jayco North Point fifth wheel travel trailers. The murphy bed mechanism may fail, causing the bed to fall unexpectedly.

25V304000Cyclone

STRUCTURE:BODY:STEP/LADDERHeartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024-2025 Cyclone fifth wheels, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.

24V605000Torque

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATORHeartland Recreational Vehicles (Heartland) is recalling certain 2024-2025 Torque travel trailers, equipped with optional Onan 5.5 generators. These generators may not be properly vented and allow the generator to overheat or prevent exhaust gas from escaping properly.

24V315000Eddie Bauer

EQUIPMENT:OTHER:LABELSHeartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024 Eddie Bauer travel trailers. The tire placards indicate an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."

24V23600017 Heartland models

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOPHeartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

24V018000Corterra

EQUIPMENT:OTHER:LABELSHeartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024 Corterra fifth wheels. The certification labels may have missing or incorrect tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Browse by model year

Every year with at least one publishable Heartland model year

Data sources

Data on this page last refreshed .