RoadVitals

2017 Heartland Landmark 365

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 30, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 7, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Heartland Landmark 365, most frequently naming the suspension category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V879000

POWER TRAIN:AXLE HUBS; SERVICE BRAKES; TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Dec 7, 2016
50 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Landmark 365 fifth wheel recreational trailers manufactured September 30, 2015, to October 24, 2016 and equipped with disc brakes. The spare steel wheel on the affected vehicles may not properly fit on the axle hub, resulting in the wheel rubbing on the brake line, causing it to wear.
The risk: The brake line may be worn through causing a loss of braking or vehicle control, increasing the risk of a crash.
The remedy: Heartland will notify owners, and dealers will replace the steel spare wheel with an aluminum wheel, free of charge. The recall began on January 11, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.30.
Heartland Recreational Vehicles, LLCManufacturer number 99.01.30View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Aug 30, 2018

TL* THE CONTACT OWNS A 2017 HEARTLAND LANDMARK 365 RV. THE CONTACT STATED THAT THE AXLE SHACKLE PIN THAT HELD THE SPRING IN PLACE FRACTURED. THE RV WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PAY A DEALER AN HOUR AND A HALF WORTH OF LABOR TO REPAIR THE RV. THE DEALER SENT THE PARTS, BUT THE RV WAS REPAIRED BY OWNER. REPAIR SHOP DID NOT HAVE TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS NOT AVAILABLE. *TT VIN NUMBER INVALID UPDATED 10/16/18*JB

NHTSA ID
11123425
Incident
Aug 8, 2018
Mileage
4,000 mi

Compare model years

Complaint and recall counts across every year of this model

Heartland Landmark 365 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017Viewing110—
2016020—
2015030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.