RoadVitals

2016 Heartland Landmark 365

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 7, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2016 Heartland Landmark 365. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V879000

POWER TRAIN:AXLE HUBS; SERVICE BRAKES; TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Dec 7, 2016
50 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Landmark 365 fifth wheel recreational trailers manufactured September 30, 2015, to October 24, 2016 and equipped with disc brakes. The spare steel wheel on the affected vehicles may not properly fit on the axle hub, resulting in the wheel rubbing on the brake line, causing it to wear.
The risk: The brake line may be worn through causing a loss of braking or vehicle control, increasing the risk of a crash.
The remedy: Heartland will notify owners, and dealers will replace the steel spare wheel with an aluminum wheel, free of charge. The recall began on January 11, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.30.
Heartland Recreational Vehicles, LLCManufacturer number 99.01.30View on NHTSA.gov
15V199000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Apr 3, 2015
252 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
The risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
The remedy: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-21View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

98.01.19

EQUIPMENT:APPLIANCE:AIR CONDITIONER

DUE TO IMPROPER BUILD SPECIFICATIONS FROM DOMETIC ON ITS BLIZZARD AC SYSTEM AIR FLOW REQUIREMENTS, THE AC SYSTEM HAS TOO HIGH OF A STATIC AIR PRESSURE. THIS STATIC AIR PRESSURE CAUSES THE ACCUMULATED STANDING WATER TO SPLASH INTO THE RETURN AIR DUCT.

98.01.19

EQUIPMENT:APPLIANCE:AIR CONDITIONER

DUE TO IMPROPER BUILD SPECIFICATIONS FROM DOMETIC ON ITS BLIZZARD AC SYSTEM AIR FLOW REQUIREMENTS, THE AC SYSTEM HAS TOO HIGH OF A STATIC AIR PRESSURE. THIS STATIC AIR PRESSURE CAUSES THE ACCUMULATED STANDING WATER TO SPLASH INTO THE RETURN AIR DUCT.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Heartland Landmark 365 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017110—
2016Viewing020—
2015030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.