RoadVitals

2018 Heartland Sundance Xlt Tt

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 9, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 31, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Heartland Sundance Xlt Tt, most frequently naming the other / unspecified category. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V510000

TIRES

Jul 31, 2018
12 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Heartland Sundance XLT TT recreational trailers. These vehicles may have been incorrectly equipped with Load Range C tires instead of Load Range D tires.
The risk: Overloading the tires may result in tire failure, increasing the risk of a crash.
The remedy: Heartland will notify owners, and dealers will replace the tires with ones of the correct load rating, free of charge. The recall began on August 21, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.39.
Heartland Recreational Vehicles, LLCManufacturer number 99.01.39View on NHTSA.gov
17V750000

EQUIPMENT

Nov 22, 2017
19,615 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Heartland Recreational Vehicles, LLCView on NHTSA.gov
17V564000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Sep 13, 2017
134 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Sundance XLT TT recreational trailers, models ID221RB, ID241BH, ID273RL, ID281DB, ID283RB and ID291QB. The axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up.
The risk: Improper brake function can increase the risk of a crash.
The remedy: Heartland has notified owners, and dealers will correct the axle installation, free of charge. The recall began on September 20, 2017. Owners may contact Heartland customer service at 1-574-206-7920 or by email at [email protected]. Heartland's number for this recall is 99.01.35.
Heartland Recreational Vehicles, LLCManufacturer number 99.01.35View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 9, 2018

TRAVEL TRAILER HAS A SPECIFICATION STICKER THAT SPECIFIES LOAD RANGE D TIRES AND AN INSUFFICIENT, LOWER LOAD RANGE C TIRE WAS INSTALLED ON THE VEHICLE FROM THE FACTORY. TIRE LABEL ON VEHICLE ALSO STATES TO INFLATE TIRES TO 65PSI AND A LOAD RANGE C TIRE CAN BE INFLATED TO 50PSI MAXIMUM. NO ACCIDENT OR DAMAGE HAS BEEN NOTED AT THIS TIME, HOWEVER TIRES NEED TO BE REPLACED WITH TIRES THAT WILL HOLD THE SPECIFIED GVWR OF THE TRAVEL TRAILER. 2 PHOTOS INCLUDED SHOW THE VEHICLE TIRE LABEL WITH VIN AND TIRE LOAD SPECIFICATIONS, SECOND PHOTO IS OF THE TIRE INSTALLED BY THE MANUFACTURER. TRAVEL TRAILER PURCHASED NEW ON 7/5/2018 FROM FUN TOWN RV IN CLEBURNE TEXAS

NHTSA ID
11110360
Incident
Jul 5, 2018

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

5SF-032618

ELECTRICAL SYSTEM

Dometic Furnace Limit Switch service bulletin on all Small & Medium Furnaces (AFS, AFM, DFS, DFM). Fiberglass sleeve over the exhaust tube to prevent wire from shorting and blowing protective fuse.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Heartland Sundance Xlt Tt by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010—
2018Viewing130—
2017010—
2016010—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.