RoadVitals

2019 Heartland Sundance Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Feb 24, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 15, 2019

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2019 Heartland Sundance. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Filed Feb 24, 2022

Please see attachment named "RV axle and frame issues for NHTSA" for detailed account of what happened. The answers to the specific questions are below. •What component or system failed or malfunctioned, and is it available for inspection upon request? The Dexter rear axle bent and Lippert Frame cracked on the rear axle above the shackle points causing the tires to wear unevenly prematurely ending the tire life. •How was your safety or the safety of others put at risk? The structural integrity of the camper is now compromised creating a potential to cause unwarranted catastrophic damage to myself and others. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only our RV dealership and passed NYS inspection in October 2020 for the 2021 year before the major problems were known. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Uneven tire wear was the first noticeable symptom in late summer of 2020.

NHTSA ID
11453929
Incident
Sep 1, 2020
Body & structure
Filed Jul 15, 2019

AFTER PURCHASE NOTICED PROPANE LINE MOUNTED UNDER FRAME EXPOSING LINE TO ROAD DEBRIS COULD CAUSE EXPLOSION.SHOULD BE IN FRAME

NHTSA ID
11231966
Incident
Jul 15, 2019

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .