RoadVitals

2010 Heartland Trail Runner

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 30, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 30, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 Heartland Trail Runner, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V124000

EQUIPMENT:OTHER:LABELS

Mar 30, 2010
1,354 units potentially affected
The defect: HEARTLAND HAS NOTIFIED NHTSA OF A NONCOMPLIANCE ON CERTAIN MODEL YEAR 2010-2011 TRAIL RUNNER AND NORTH COUNTRY TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL DOES NOT CONTAIN THE CORRECT GROSS AXLE WEIGHT RATING (GAWR) INFORMATION. THE LABEL STATES THE GAWR FOR EACH AXLE TO BE 5,200 LBS WHEN THE ACTUAL GAWR IS 5,080 LBS.
The risk: TOWING A VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH CAUSING PROPERTY DAMAGE OR PERSONAL INJURY.
The remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY/SERVICE DEPARTMENT BY EMAIL AT [email protected], OR BY PHONE AT 1-877-262-8032.
HEARTLAND RECREATIONAL VEHICLES, LLCManufacturer number 99-01-02View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Aug 30, 2010

TL*THE CONTACT OWNS A 2010 HEARTLAND NORTH TRAIL RUNNER TRAILER EQUIPPED WITH DURO BIAS ST205/75/14 (N/A). THE CONTACT DETECTED THAT ALL FOUR TRAILER TIRES TREAD BELT EXHIBITED SEVERE CRACKS AND DRY ROTTED. ADDITIONALLY, THE SPARE TIRE EXHIBITED THE IDENTICAL DEFECT. THE TIRES DEFECT OCCURRED PREMATURELY. THE TIRES HAD NOT BEEN REPLACED AT THE TIME OF THE COMPLAINT. THERE WAS NO MILEAGE ON THE TRAILER. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD.

NHTSA ID
10352821
Incident
Aug 16, 2010

Compare model years

Complaint and recall counts across every year of this model

Heartland Trail Runner by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023020—
2022230—
2021020—
2020120—
2019440—
2018020—
2016010—
2015010—
2014010—
2013010—
2012010—
2011040—
2010Viewing110—
2007010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.