RoadVitals

2019 Heartland Wilderness Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 31, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 31, 2024

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2019 Heartland Wilderness. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Powertrain (other)Suspension
Filed Oct 31, 2024
Fire reported

The contact owns a 2019 Heartland Wilderness Travel Trailer. The contact stated while pulling into the driveway, there was smoke coming from the hubs. The contact stated that upon inspecting the trailer, the contact noticed that the bearings and races had failed, causing the axle spindle to be damaged. A mobile independent mechanic replaced the axle assembly, the bearings, the races, and the backing plate; however, the failure persisted. The contact stated while driving 65 MPH, another driver alerted the contact that there was smoke coming from the rear of the vehicle. The contact was able to veer to the side road. The contact's wife then noticed flames coming from the hubs. The contact extinguished the fire with a fire extinguisher. There was no injury sustained. A mobile independent mechanic met the contact at the scene and replaced the bearings, the races, and the backing plate. The mechanic recommended the axle replacement. The trailer was not repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 18V634000(Suspension). The trailer manufacturer was notified of the failure and referred the contact to the axle manufacturer for assistance. The axle manufacturer was contacted and referred the contact back to the trailer manufacturer. The failure mileage was unknown.

NHTSA ID
11622870
Incident
Nov 26, 2020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .