RoadVitals

2016 Highland Ridge Fw 3X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 6, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 21, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2016 Highland Ridge Fw 3X, most frequently naming the brakes category. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V238000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Apr 21, 2015
20 units potentially affected
The defect: Highland Ridge RV (Highland) is recalling certain model year 2016 Mesa Ridge, 3X, and Roamer travel trailers and fifth wheels, models 367FB, 388RKS, and 427BHS, manufactured from April 27, 2015, to May 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
The risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
The remedy: Highland will notify owners, and dealers will replace any affected wheel hub, free of charge. The recall began on June 16, 2015. Owners may contact Highland customer service at 1-260-768-7771. Highland's numbers for this recall are 9904237 and 9904238.
Highland Ridge RVManufacturer number 9904237 9904238View on NHTSA.gov
15V209000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Apr 7, 2015
238 units potentially affected
The defect: Highland Ridge RV (Highland) is recalling certain model year 2015-2016 Roamer, Mesa Ridge, Light, 3X, and Journeyer travel and fifth wheel trailers manufactured March 6, 2015, to March 26, 2015. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
The risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
The remedy: Highland will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. The recall began on May 5, 2015. Owners may contact Highland customer service at 1-260-768-7771.
Highland Ridge RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Apr 6, 2018

TL* THE CONTACT OWNS A 2016 HIGHLAND RIDGE 3X TRAILER HITCHED TO A 2011 RAM 2500. THE CONTACT WAS EXPERIENCING BRAKING FAILURES ON THE CAMPER. WHILE REVERSING INTO THE DRIVEWAY ON A MUDDY SURFACE, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO IMMEDIATELY STOP THE TRUCK OR THE CAMPER. AS A RESULT, THE TRUCK AND CAMPER SLID IN THE MUD AND STRUCK SOME TREE BRANCHES. THE CONTACT STATED THAT THE CAMPER WAS TAKEN TO BUTLER RV CENTER (196 PITTSBURGH RD, BUTLER, PA 16001, (724) 282-4056), BUT NO FAILURE WITH THE BRAKES COULD BE FOUND. THE DEALER STATED THAT THE FAILURE COULD BE DUE TO THE BRAKE CONTROLLER IN THE TRUCK. THE TRUCK WAS TAKEN TO SMOUSE TRAILERS & SNOW EQUIPMENT (207 SMOUSE RD, MT PLEASANT, PA 15666, (724) 887-7777) WHERE A FAILURE COULD NOT BE FOUND WITH THE BRAKE CONTROLLER. THE CONTACT MENTIONED THAT THE CAMPER HAD BEEN TO THE DEALER ON NUMEROUS OCCASIONS FOR THE BRAKE FAILURE. THE BRAKES WERE ADJUSTED AND IT WAS FOUND THAT THE DRUMS HAD BEEN OVERLY GREASED. THE DEALER HAD REPAIRED ALL ISSUES FOUND WITH THE BRAKES, BUT THE FAILURE PERSISTED. THE CONTACT ALSO MENTIONED THAT THE BRAKES AND ROTORS WERE REPLACED TWICE ON THE TRUCK, DUE TO THE BRAKING FAILURE WITH THE TRUCK AND CAMPER HITCHED TOGETHER. THE CONTACT MENTIONED THAT SINCE HE WAS EXPERIENCING FAILURES WITH THE CAMPER'S BRAKES AND OTHER ISSUES, THE CAMPER WAS SENT TO THE HIGHLAND RIDGE MANUFACTURER (HIGHLAND RIDGE RV, INC., 3195 IN-5, SHIPSHEWANA, IN 46565). THE CONTACT WAS UNSURE IF THE BRAKE FAILURES WERE DIAGNOSED OR REPAIRED BY THE MANUFACTURER SINCE HE WAS STILL EXPERIENCING ISSUES. THE VIN FOR THE 2011 RAM 2500 WAS UNAVAILABLE. THERE WAS NO FAILURE MILEAGE FOR THE TRAILER.

NHTSA ID
11083652
Incident
Apr 2, 2018

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-090

STRUCTURE:BODY:DOOR

Slide Out Crack - Standard Repair Instructions

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.