RoadVitals

2018 Highland Ridge Fw Highlander Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 21, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 12, 2021

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2018 Highland Ridge Fw Highlander. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Tires & wheels
Filed Mar 21, 2022

not notified by westlake tires of nhtsa recall on tires installed on my RV contact with westlake has been ignored by them. All 4 tires ST235/85R16 132 127 g were recalled. should tires come apart while in transit could cause extensive property damage and/or injury/death. Tires were inspected by service manager at dealership Horizon RV Valdosta GA and informed me of tires being unsafe due to sidewalls cracking and should be replaced.Learned of recall while in FL by other Campers. Upon research recall was found. tires have not yet failed however safety concern on moving rv to dealer is on my mind. West lake isn't interested in rectifing issue.

NHTSA ID
11457688
Incident
Mar 11, 2022
Body & structure
Filed Oct 12, 2021

The contact owns a 2018 Highland Ridge Highlander. The contact stated that the welding on the slider would fail to slide back inwards correctly. The vehicle was repaired however the failure reoccurred. The vehicle was taken to a dealer who informed that the welding was done incorrectly. The reoccurred failure had not been repaired as of yet. The manufacturer was made aware and confirmed the coverage was no longer available. The approximate failure mileage was 3,000.

NHTSA ID
11436373
Incident
Oct 12, 2020
Mileage
3,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .