RoadVitals

2016 Highland Ridge Fw Open Range Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 4, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Highland Ridge Fw Open Range, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

FRAME CRACKING IN SEVERAL PLACES AROUND SPRING SHACKLES, BETWEEN TIRES. STARTED AS STRESS FRACTURES. NOW HOLES AND CRACKS 12 INCHES LONG. I HAVE CONTACTED HIGHLAND RIDGE, LIPPERT FRAME COMPANY, SALES POINT. AT FIRST I THOUGHT IT WAS JUST MY RV. HOWEVER AFTER LIPPERT SENT ME AN EMAIL TELLING ME THEY WOULD NO LONGER COMMUNICATE WITH ME. THEY INSTRUCTED ME THAT THIS WAS AN ISSUE FOR HIGHLAND RIDGE TO HANDLE. I WENT ON A SPREE. I STOPPED EVERY OPEN RANGE 5TH WHEEL, TRAILER I COULD. ASKED THE OWNERS IF I COULD SLIDE UNDER THEIR RV AND CHECK THE FRAME. NEARLY ALL OF THE RV'S HAD CRACKED FRAMES IN THE SAME PLACES. I RECONNECTED ALL PREVIOUS AGENCIES TO INFORM THEM OF WHAT I FOUND. NEW PICTURES OF UPDATED ISSUES. LIKE TIRES RUBBING ON FRAME WHEN DRIVING DOWN THE HIGHWAY TURNING CORNERS. TIRES WEARING OUT EXCESSIVELY AND IN ODD PATTERNS. THEY ALL HAVE THROWN THEIR HANDS IN THE AIR. THEY ARE NOT CONCERNED OF THE ISSUE. IF YOU LOOK ON THE WEB BOTH COMPANIES HAVE SEVERAL COMPLAINTS. ESPECIALLY LIPPERT. THE 316 AND 345 FRAMES ARE SHARED BY ALL MANUFACTURES. SO ITS NOT JUST A PROBLEM WITH HIGHLAND. IT CROSSES OVER TO BIG HORN, COUGARS, 32 TO 36 FOOT 5TH WHEELS AND TRAILERS. THE DAMAGE IS DONE WHEN YOU ARE BACKING INTO RV SPACES. THE SPRING SHACKLES ROLL THE BOX RECTANGLE TUBING. THIS TUBING IS MOUNTED TO THE BOTTOM OF THE RV I BEAM. THE ROLLING IS LITERALLY TEARING THE WEB OF THE I BEAM. CRACKING THE BOTTOM FLANGE OF THE I BEAM OFF THE WEB. DURING TURNS AT HIGHWAY SPEED THE RV ROLLS AND PITCHES. SOMETIMES YOU CAN SEE THE TIRES OUTSIDE OF THE WHEEL WELL. ROLLING THE SHACKLES AS MUCH AS 4 INCHES SIDE TO SIDE. WHEN LEAVING PARKING LOTS IT IS REALLY NOTICEABLE. THE RV ROCKS BACK AND FORTH EVEN AFTER STRAIGHTENING OUT. BOTH COMPANIES BLAME EACH OTHER. IT'S LIKE 3RD GRADE PLAY GROUND ARGUMENT. I HAVE OTHER OWNER INFO

NHTSA ID 11286782 · filed Dec 4, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .