2023 Highland Ridge Tt Range Lite Air Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Highland Ridge Tt Range Lite Air, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The fresh water tank fell out the bottom of the RV while driving down the highway. The water tank was only about 2/3rds of the way full, driving an appropriate speed on well-maintained roads ([XXX] in Tacoma). Jayco (the parent company) had controversy in the past where they denied a warranty claiming RVs are not designed to be driven with water in the tanks, however they reversed that statement and confirmed that RVs are meant to carry water in the tanks (otherwise there would be no point of having water holding-capability, so this is really just common sense). On my RV, one of the cross-support beams failed causing the front left corner of the water tank to fall out and drag on the road. Fortunately, it was only the front right, because if it had been a rear corner, It would have gotten dragged out from under the RV and onto the highway where it could have caused me to lose control of the RV or cause damage to other vehicles on the road. My structural warranty claim was denied and I was told it was not a structural defect that caused this to happen, which leads me to believe it is a design/material selection problem. Further research online demonstrates it is apparently a relatively common problem/design flaw. 1) RVs come equipped with a water tank because they are intended to carry water from point A to B. 2) They are clearly not manufactured with the proper support to facilitate this normal use. 3) The loss of a fresh water tank at highway speeds poses significant risk. I know as a result of this experience, I am much more wary of towing my own RV to places where full hook-up is not available, and of other drivers towing an RV due to the questionable mechanism of securing the tanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .