RoadVitals

2023 Hino NH7A

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 6, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Hino NH7A. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V057000

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Feb 6, 2025
19,026 units potentially affected
The defect: Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2022-2025 NH7A, NJ7A, NJ7B, NJ7C, NV7A, NV7B, and NV7C trucks. Contact with the fender can damage the front right brake tube and cause a leak.
The risk: A leaking brake tube can delay the front brake actuation time, extending the distance required to stop and increasing the risk of a crash.
The remedy: Dealers will inspect, secure, or replace the air tube as necessary, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AB2Q0.
Hino Motors Sales U.S.A., Inc.Manufacturer number AB2Q0View on NHTSA.gov
24V075000

ELECTRICAL SYSTEM

Feb 7, 2024
12,118 units potentially affected
The defect: Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2022-2024 Hino NE7A, NE7B, NH7A, NH9A, NH9B, NH9C, NJ7A, NJ7B, NJ7C, NV7A, NV7B, NV7C, NM9A, NM9B, TH9K, and TM9K vehicles. The ground connection in the telematics control unit harness may not be secured properly, which can result in the ground connection overheating.
The risk: An overheated ground connection can increase the risk of a fire.
The remedy: Dealers will inspect and repair the ground circuit and replace any damaged harnesses as necessary, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hino customer service at (248) 699-9300. Hino's number for this recall is M0460.
Hino Motors Sales U.S.A., Inc.Manufacturer number M0460View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino NH7A by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024020—
2023Viewing020—
2022020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.