RoadVitals

2021 Hino NJ8C

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2021 Hino NJ8C. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V244000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Apr 30, 2020
12,470 units potentially affected
The defect: Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result.
The risk: If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.
The remedy: Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAHT0.
Hino Motors Sales U.S.A., Inc.Manufacturer number AAHT0View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-A2112-2

ELECTRICAL SYSTEM

EDGE INSTALLATION GUIDE – COE (CAB OVER ENGINE) This procedure will take you step-by-step for installing Bosch hardware on a 2020 and newer Hino COE 195-195h. BULLETIN NO: A-21-005

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino NJ8C by model year
YearComplaintsRecallsInvestigationsIssue Index
2021Viewing010—
2020010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.