RoadVitals

2021 Holiday House 24TB Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 13, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Holiday House 24TB, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

I purchased a holiday house Inc camper over a year ago. The floor failed due to the floor not actually being one piece as advertised. It was actually pieced together with three pieces of plywood which altered the weight. This resulted in the trailer weighing more than what was titled. Mind you this is a 2021 travel trailer that was actually made in 2018 but sold as a 2021. Not to mention I had a bent door frame, water damage, and a list other items. My frame sat extremely low to the ground and I mentioned that to holiday house. They promised they would replace my frame and issue a voluntary recall. I asked them to please reach out with everyone with the old frames and issue a voluntary recall. They told me they would. [XXX] promised he would and would get back with me letting me know he would contact everyone with the old frames and would replace them for nothing. I had the dealership take the camper with promises of it being fixed. Then I had holiday house tell me it would be fixed. This has been over a year. I have filed a lawsuit against holiday house. Warranty information wasn’t given during purchase, it was given almost a year over. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11489140 · filed Oct 13, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

I purchased a holiday house Inc camper over a year ago. The floor failed due to the floor not actually being one piece as advertised. It was actually pieced together with three pieces of plywood which altered the weight. This resulted in the trailer weighing more than what was titled. Mind you this is a 2021 travel trailer that was actually made in 2018 but sold as a 2021. Not to mention I had a bent door frame, water damage, and a list other items. My frame sat extremely low to the ground and I mentioned that to holiday house. They promised they would replace my frame and issue a voluntary recall. I asked them to please reach out with everyone with the old frames and issue a voluntary recall. They told me they would. [XXX] promised he would and would get back with me letting me know he would contact everyone with the old frames and would replace them for nothing. I had the dealership take the camper with promises of it being fixed. Then I had holiday house tell me it would be fixed. This has been over a year. I have filed a lawsuit against holiday house. Warranty information wasn’t given during purchase, it was given almost a year over. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11489140 · filed Oct 13, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .