RoadVitals

2017 Hometown Trolley Streetcar

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 11, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Hometown Trolley Streetcar. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V029000

SERVICE BRAKES, AIR:DISC:CALIPER

Jan 11, 2019
5 units potentially affected
The defect: Double K Inc. (Double K) is recalling certain 2017-2018 Hometown Trolley Villager, Mainstreet, and Steetcar trackless trolley buses, built on a Daimler trucks North America (DTNA) Freightliner chassis. The brake caliper mounting bolts may have been insufficiently tightened.
The risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
The remedy: Double K will notify owners, instructing them to contact a DTNA dealer to have the brake caliper mounting bolts checked and tightened, free of charge. The recall began February 11, 2019. Owners may contact Double K customer service at 1-715-478-5095 or DTNA customer service at 1-800-547-0712. Double K's number for this recall is FL794A-V.
Double K Inc.Manufacturer number FL794A-VView on NHTSA.gov
19V030000

SERVICE BRAKES, AIR:DISC:CALIPER

Jan 11, 2019
5 units potentially affected
The defect: Double K, Inc is recalling certain 2017-2019 Hometown Trolley Villager, Mainstreet, and Streetcar trackless trolley buses, built on a Daimler trucks North America (DTNA) Freightliner chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
The risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
The remedy: Double K will notify owners, instructing them to contact a DTNA dealer to have the brake caliper mounting bolts checked and tightened, free of charge. The recall began April 5, 2019. Owners may contact Double K customer service at 1-715-478-5095 or DTNA customer service at 1-800-547-0712. Double K's number for this recall is F772A-K.
Double K Inc.Manufacturer number FL772A-KView on NHTSA.gov
17V582000

SEAT BELTS; SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Sep 20, 2017
16 units potentially affected
The defect: Double K Inc. (Double K) is recalling certain 2016-2017 Hometown Trolley Villager, Mainstreet, and Streetcar trackless trolley buses, equipped with Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
The risk: If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
The remedy: Double K will notify owners, and dealers will replace the buckle housings, free of charge. The recall began on November 10, 2017. Owners may contact Recaro customer service at 1-248-364-3818 or Double K customer service at 1-715-478-5090. Double K's number for this recall is 17E035.
Double K Inc.Manufacturer number 17E035View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Hometown Trolley Streetcar by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010—
2018020—
2017Viewing030—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.