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2011 Honda Accord Crosstour Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Apr 19, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
8
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Honda Accord Crosstour, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine637.5%
  • Airbags318.8%
  • Body & structure212.5%
  • Other / unspecified16.3%
  • Powertrain (other)16.3%
  • Visibility16.3%
  • Brakes16.3%
  • Interior & seats16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT STARTED FLASHING. THE VEHICLE WAS TAKEN TO BROWN'S ARLINGTON HONDA (3920 LEE HWY, ARLINGTON, VA 22207) WHERE IT WAS DIAGNOSED WITH THE HEAD GASKET AND ENGINE BLOCK NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS CONSUMING ENGINE OIL EXCESSIVELY FAST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA ID 11405779 · filed Mar 31, 2021

TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY AND THE CHECK ENGINE WARNING INDICATOR FLASHED ON AND OFF REPEATEDLY. THE VEHICLE WAS TAKEN TO WHITE ALLEN HONDA (LOCATED AT 630 N MAIN ST, DAYTON, OH 45405, (937) 220-6386) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE PISTON RINGS, WHICH CAUSED MISFIRES IN THE ENGINE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN EXTENDED WARRANTY PROGRAM (MANUFACTURER COMMUNICATION NUMBER: A13-079). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,728.

NHTSA ID 11204918 · filed May 1, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

TAKATA RECALL -- THE RECALL WAS PERFORMED BY THE DEALER-- LEFT DEALERSHIP AND AIRBAG LIGHT CAME ON -- COMES ON INTERMITTENTLY-- DEALER SAYS BECAUSE IT WASN'T ON WHEN THE SERVICE WAS PERFORMED ITS NOT PART OF THE RECALL EVEN THOUGH IT CAME ON ALMOST IMMEDIATELY AFTER LEAVING THE DEALER AND I RETURNED-- THEY RESET IT BUT IT COMES ON AND STAYS ON FOR USUALLY SHORT PERIODS-- THE TECH WHO PERFORMED THE RECALL SAID THERE IS A PART THEY HAVE REPLACED AS PART OF THE RECALL BUT THE DEALER IS BALKING AT FIXING THE PROBLEM WITHOUT CHARGE

NHTSA ID 11010072 · filed Jul 22, 2017

TAKATA RECALL. I WAS NOTIFIED OF A RECALL VIA CARFAX APP IN MAY 2016. I SEE THAT A REMEDY IS NOT YET AVAILABLE TO HAVE THE PASSENGER AIR BAG REPAIRED OR REPLACED. THE TIME FRAME GIVEN INITIALLY WAS LATE SUMMER OR FALL 2016. I HAVE HAD NO ISSUES SO FAR (NO ACCIDENTS).

NHTSA ID 10945326 · filed Jan 14, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

I HAVE WATER ENTERING THE CAR. IT HAS POOLED UNDER THE THICK FOAM UNDER THE DRIVERS FLOORBOARD AND IS RUNNING INTO THE BACK DRIVER SIDE. I NOTICED ONCE I DETECTED THE ODOR OF MOLD AND NOTICED BLACK MOLD GROWING IN THE REAR FLOORBOARD. AFTER LAST NIGHTS RAIN IT HAS BEGAN POOLING IN THE FRONT BELOW THE BRAKE PEDAL SO I KNOW IT IS A LOT OF WATER ENTERING SINCE THE FOAM ITS SELF IS THICK. I FEEL MOISTURE ON THE FIREWALL NEAR THE FOOT REST BUT I AM UNABLE TO TELL FURTHER WHERE IT IS COMING FROM DUE TO THE FABRIC MATERIALS. I DO NOT KNOW HOW LONG THIS HAS BEEN HAPPENING BUT IT WAS RECENTLY I NOTICED THE MOLD SMELL. I HAVE CHECKED THE SUNROOF DRAINS BY PUSHING CLOTHES LINE DOWN THEM AND THEY ARE CLEAR OF DEBRIS.

NHTSA ID 10811105 · filed Dec 18, 2015

TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. THE CONTACT STATED THAT THE TRUNK LID WOULD NOT OPEN ENTIRELY. THE CONTACT ALSO STATED THAT THE FAILURE WAS DUE TO THE TRUNKS HYDAULIC SYSTEM. THE FAILURE ONLY OCCURRED DURING COLD WEATHER. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,600.

NHTSA ID 10438557 · filed Dec 5, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.

NHTSA ID 10779328 · filed Oct 2, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. WHILE ACCELERATING TO 10 MPH, THE VEHICLE SHOOK WITHOUT WARNING. IT WAS DIAGNOSED THAT THE FRONT AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

NHTSA ID 10863622 · filed May 6, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

EVER SINCE I PURCHASED BY 2011 HONDA ACCORD CROSSTOUR THE WINDSHIELD HAS HAD PROBLEMS: IT SCRATCHES EASILY AND IT FINALLY CRACKED AFTER A VERY SMALL ROCK STRUCK IT. IT SEEMS TO CHIP LIKE A DRINKING GLASS WOULD RATHER THAN A WINDSHIELD. I THINK THE WINDSHIELD GLASS IS UNSAFE AND NOT TO STANDARDS. WHEN I PURCHASED THE VEHICLE THE SALESMAN LAMENTED ABOUT PROBLEMS WITH HONDA WINDSHIELDS AND I SHOULD HAVE RECONSIDERED THE PURCHASE THEN. I HAVE OWNED TWO OTHER HONDA VEHICLES AND NEVER HAD THE PROBLEMS THAT I DO WITH THIS CAR. I AM REPLACING THE GLASS (I HAVE TO PAY FOR IT) WITHIN A MONTH AND WOULD LIKE TO HAVE SOMEONE TEST IT TO SEE IF IT MEETS REGULATIONS. THE DEALER INTENDS TO DISCARD IT OTHERWISE. *TR

NHTSA ID 10471710 · filed Aug 21, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

Vehicle constantly has the calibers seize , causing the brakes to lock on and warping the rotors. It has already happened four times and every Honda dealer stated there’s nothing they can do because there isn’t a recall.

NHTSA ID 11447171 · filed Jan 12, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

The contact owns a 2011 Honda Accord Crosstour. The contact stated that the electrical seat adjuster on the driver’s seat failed to operate without warning. Due to the failure, the contact was unable to adjust the driver seat to the appropriate setting to ensure safe driving. Upon investigation, the contact discovered that the teeth on plastic gear attached to the motor had worn off which rendered the button to adjust the seat useless. The contact also discovered TSB (19-034) which he linked to the failure. The contact spoke with a mechanic at a local dealer who offered no assistance and referred him to the manufacturer. The manufacturer was notified of the failure and promised the contact a call back. The contact had yet to hear from the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

NHTSA ID 11461384 · filed Apr 19, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .