RoadVitals

2004 Honda Civic Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
35
Latest Jul 31, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Honda Civic Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags916.7%
  • Engine916.7%
  • Fuel system611.1%
  • Driver assistance47.4%
  • Electrical35.6%
  • Body & structure11.9%
  • Seat belts11.9%
  • Brakes11.9%
  • Steering11.9%
  • Other / unspecified11.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

18
reports

From owner reports, verbatim

WHEN I PURCHASED THE CAR, THE CVT TRANSMISSION SEEMED TO "LAG" OR DELY TO ENGAGE AND ACCELERATE. RECENTLY WHEN AT A LEFT TURN AT AN INTERSECTION, I APPLIED THE ACCELERATOR AND CAR JUDDERED, WAS VIBRATING THE WHOLE CAR, AND ALMOST GOT ME T-BONED. I KNOW THIS IS NOT A SPORTS CAR BUT WOULD LIKE TO DRIVE CONFIDENTLY TO WORK WITHOUT THE WORRY OF GETTING IN AN ACCIDENT. EVERY TIME I ACCELERATE NOW, THE RPM'S RAISE TO 1,500-2,000 RPM BEFORE THE CVT STARTER CLUTCH ENGAGES AND JERKS THE CAR FORWARD. THERE IS ALSO A WHINE COMING FROM THE CVT AT HIGHWAY SPEEDS. I WOULD LIKE TO KNOW IF THERE IS A RECALL FOR THIS ISSUE BECAUSE THE CAR HAS 62,000 MILES CURRENTLY WHICH IS NOT A LOT. I JUST HAD HIGHER STANDARDS AND EXPECTATIONS FROM SUCH A REPUTABLE CAR MANUFACTURER. THANK YOU FOR YOUR TIME AND CONSIDERATION LOOKING OVER THIS COMPLAINT AND HOPEFULLY TO HELP ME GET MY CAR SAFELY BACK ON THE ROAD.

NHTSA ID 11115032 · filed Jul 31, 2018

TRANSMISSION SLIPPAGE AND ULTIMATE FAILURE.

NHTSA ID 11084848 · filed Apr 12, 2018
All 18 reports naming powertrain (other)

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

9
reports

From owner reports, verbatim

THE DASHBOARD AIRBAG "WARNING LIGHT" SUDDENLY ILLUMINATED WHILE THE VEHICLE WAS IN TRAFFIC MOVING DOWN THE HIGHWAY DURING A WARM SUMMER AFTERNOON RAIN STORM.

NHTSA ID 11016476 · filed Aug 21, 2017

TL* THE CONTACT OWNED A 2004 HONDA CIVIC HYBRID. THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT MIDDLE PART BY HIS SON. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER FRACTURED THE FIFTH VERTEBRAE IN HIS NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO HIS HOME. THE DAMAGE OF THE VEHICLE EXCEEDED ITS VALUE, SO THE VEHICLE WAS DECLARED DESTROYED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/02/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED. UPDATED 08/7/2017*JS

NHTSA ID 11000919 · filed Jun 23, 2017
All 9 reports naming airbags

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

9
reports

From owner reports, verbatim

SHUDDER AN SLIPAGE

NHTSA ID 11092042 · filed May 5, 2018

TL* THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS SHUT OFF AND THEN RESTARTED CAUSING THE VEHICLE TO FUNCTION AS NORMAL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. ON ANOTHER OCCASION WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR PEDAL. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED, HOWEVER, THE CONTACT WAS TOLD TO CHANGE THE TRANSMISSION FLUID. THE FLUID WAS CHANGED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BATTERY AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID 10806555 · filed Nov 24, 2015
All 9 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

6
reports

From owner reports, verbatim

BEARING FAILURE IN CVT TRANSMISSION, LEADING TO SEVERE VIBRATION AND IF NOT REPAIRED TO TRANSMISSION FAILURE COST FOR REPAIRING REPLACEMENT TO CUSTOMER $1700 . IN MY VEHICLE IS BEARING HAS BEEN REPLACED 3 TIMES IN 130,000 MILES WELL FOLLOWING FACTORS RECOMMENDATIONS OF CHANGING TRANSMISSION FLUID EVERY 30,000 MILES. ALSO HUNDRED HYBRID BATTERY SYSTEM HAS A FLAW HYBRID BATTERIES ARE ONLY GUARANTEED FOR 80,000 MILES FOR THE FIRST BATTERY AND 24,000 MILES FOR REPLACEMENT BATTERIES AT THE COST OF $2700. WELL TOYOTA GUARANTEES THEIR BATTERIES FOR 150,000 MILES. I HAVE REPLACED THE BATTERY PACKS THREE TIMES IN 130,000 MILES.

NHTSA ID 10969667 · filed Mar 31, 2017

RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY

NHTSA ID 10812060 · filed Dec 24, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

THE TRANSMISSION IN MY HONDA CIVIC HYBRID HAS HAD THE SAME SHUDDER/JUDDER ISSUE THAT MANY OTHERS HAVE EXPERIENCED. YOU HAVE TO TAKE OFF EXTREMELY SLOW TO KEEP IT TO A MINIMUM AND IT STILL SHAKES AND JUDDERS. IT IS OBVIOUS THERE IS A SEVER ISSUE WITH THESE CVT TRANSMISSIONS AND MANY PEOPLE ARE HAVING THE SAME EXACT ISSUE. MY CIVIC HYBRID STARTED THIS ISSUE A LONG TIME AGO AND HONDA SAID JUST CHANGE THE TRANSMISSION FLUID BUT THAT ONLY HELPS FOR A SMALL AMOUNT OF TIME. VERY DANGEROUS GOING THROUGH INTERSECTIONS. *JS

NHTSA ID 10608648 · filed Jul 7, 2014

TRANSMISSION JUDDERS/SLIPS WHEN ACCELERATING. HAD CLUTCH KIT REPLACED LESS THAN 2 YEARS AGO AND 20,000 MILES AND SAME PROBLEM IS BACK. VERY DANGEROUS WHEN SLIPPAGE OCCURS, AS CAR DOESN'T ALWAYS MOVE WHEN ACCELERATOR IS PUSHED. *TR

NHTSA ID 10604285 · filed Jun 18, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

SHUDDER AN SLIPAGE

NHTSA ID 11092042 · filed May 5, 2018

IN 2004 I PURCHASED A 2004 CIVIC HYBRID. IN 2011 THE IMF BATTERY NEEDED TO BE REPLACED. NOW 4 YEARS LATER THE BATTERY NEEDS TO BE REPLACED AGAIN. THE CAR IS LIKE NEW BECAUSE I TOOK SUCH GOOD CARE OF IT. IT HAS UNDER 70,000 MILES ON IT. HONDA HAS EXTENDED THE WARRANTY TO 11 YEARS FOR THAT BATTERY. SINCE THIS CAR IS A 2004 HONDA WILL DO NOTHING TO HELP WITH THE REPLACEMENT OF THE 4 YEAR OLD BATTERY. THEY HAVE QUOTED A PRICE OF $2800 TO REPLACE THE BATTERY WHICH IS ABOUT THE BOOK VALUE OF THE CAR. MY CAR HAS BEEN SUPPORTING A YOUNG WOMAN, WHO IS PREGNANT AND WAS USING MY CAR TO GO TO WORK SO SHE WOULD BE ABLE TO PROVIDE FOR HERSELF AND HER CHILD. ON HER 21ST BIRTHDAY I GAVE HER THE CAR. WITHIN DAYS THE IMF LIGHT CAME ON AND TODAY THE CAR STOPPED RUNNING. NOW SHE IS WITHOUT TRANSPORTATION TO GET TO WORK AND EARN MONEY TO SUPPORT HERSELF AND HER SOON TO BE BORN BABY. I GAVE HER THE CAR BECAUSE IT WAS SUPPOSED TO BE A DEPENDABLE, WELL CARED FOR, MEANS OF TRANSPORTATION.

NHTSA ID 10881307 · filed Jun 28, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

OUT OF THE BLUE MY HONDA REAR BUMPER STARTED PAINT CRACKING. MY CAR IS IN PRESTINE CONDITION AND I'M REALLY PISSED THAT THE CLEAR COAT WOULD DO THIS! !!

NHTSA ID 10876639 · filed Jun 26, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

ON SEVERAL OCCASIONS, THE SRS LIGHT HAS COME ON WITH CODE 4-1 WHICH WAS DIAGNOSED BY TO BE THE RIGHT FRONT SEATBELT TENSIONER FAILURE. EACH TIME THE DEALER REPLACED THE RIGHT FRONT SEATBELT ASSEMBLY. THE FIRST SEVERAL TIMES, HONDA COVERED THE COST UNDER ITS LIFETIME SEATBELT WARRANTY. THE LAST TIME THIS OCCURRED, HONDA REFUSED TO COVER UNDER WARRANTY AFTER THE DEALER REPLACE THE SEATBELT ASSEMBLY. ACCORDING TO THE DEALER, THIS IS A COMMON PROBLEM AND HONDA ISSUED NOTICE TO DEALERS SAYING THAT THEY SHOULD NOT HONOR HONDA'S LIFETIME SEATBELT WARRANTY. I OPENED A CASE WITH HONDA (N012015-04-0301347) AND HONDA REFUSED TO HONOR ITS WARRANTY AND REFUSED TO PROVIDE ANY EXPLANATION FOR WHY THE REPLACEMENT OF A DEFECTIVE SEAT BELT ASSEMBLY IS NOT COVERED UNDER ITS LIFETIME WARRANTY ON SEATBELTS.

NHTSA ID 10781081 · filed Oct 9, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY

NHTSA ID 10812060 · filed Dec 24, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

TRANSMISSION SHUTTERING. *TR

NHTSA ID 10607943 · filed Jul 3, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I BOUGHT A 2004 HONDA CIVIC HYBRID FROM EFFICIENCY MOTOR CARS ON 5 MAY 2013, PAYING $4600 UP FRONT AND THE FINAL $200 LESS THAN A MONTH LATER. THE CAR HAS HAD PROBLEMS (STARTING PROBLEMS, BATTERY REPLACED TWICE, WRONG WHEEL SIZE WHEN BOUGHT, BROKEN WHEEL STUD, SHORT IN THE ELECTRICAL SYSTEM THAT'S BEEN HARD TO FIND AND FINALLY THE CARS WHEEL ROLLED OFF THE CAR WHEN I WAS LEAVING ARREST AREA) SINCE I BOUGHT IT. THERE HASN'T BEEN A STRAIGHT MONTH WHERE THE CAR HAS BEEN RELIABLE I RAN INTO PROBLEMS THIS WEEK WHEN ATTEMPTING TO GET THE CAR INSURED. EVERY INSURANCE COMPANY THAT I APPLIED TO WILL NOT INSURE MY CAR BECAUSE OF A SALVAGE/REBUILT TITLE OF WHICH I WAS PREVIOUSLY UNAWARE. I HAVE NOT RECEIVED THE TITLE, THOUGH I HAVE ASKED EFFICIENCY MOTOR CARS FOR IT SEVERAL TIMES. AFTER BECOMING FRUSTRATED WITH EFFICIENCY MOTOR CARS, I MADE AN ATTEMPT AT GETTING THE CAR'S TITLE MYSELF FROM THE DEPARTMENT OF DRIVER SERVICES. WHEN INQUIRING ABOUT MY CAR?S TITLE I DISCOVERED THE TITLE WAS BEING HELD BY THE DDS BECAUSE EFFICIENCY MOTOR CARS HAD REPORTED THE WRONG ODOMETER READING. THE FORMER READING BEING 159,XXX FROM THE PREVIOUS TITLE HOLDER AND 148, 074 WHEN SOLD TO ME. (MAYBE A FRAUDULENT ROLL BACK?) THIS IS ALSO HOW I DISCOVERED THE CAR HAD PREVIOUSLY BEEN SALVAGED, WHICH WAS NOT DISCLOSED TO ME. SO, WHEN I FINALLY GET MY TITLE, THE TITLE WILL BE SALVAGE/REBUILT. *TR

NHTSA ID 10700785 · filed Mar 20, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .