AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2004 Honda Civic Hybrid
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 35 NHTSA owner-reported complaints for the 2004 Honda Civic Hybrid, most frequently naming the powertrain (other), airbags and engine categories. 6 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 45 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2012 | 1 | 1 |
| Jul 2012 | 1 | 2 |
| Aug 2012 | 1 | 3 |
| Sep 2012 | 1 | 4 |
| Oct 2012 | 1 | 5 |
| Jul 2013 | 1 | 6 |
| Aug 2013 | 2 | 8 |
| Oct 2013 | 1 | 9 |
| Jan 2014 | 1 | 10 |
| Jun 2014 | 2 | 12 |
| Jul 2014 | 3 | 15 |
| Oct 2014 | 1 | 16 |
| Dec 2014 | 1 | 17 |
| Mar 2015 | 1 | 18 |
| Apr 2015 | 1 | 19 |
| Sep 2015 | 1 | 20 |
| Oct 2015 | 1 | 21 |
| Nov 2015 | 1 | 22 |
| Dec 2015 | 1 | 23 |
| Apr 2016 | 1 | 24 |
| May 2016 | 1 | 25 |
| Jun 2016 | 2 | 27 |
| Mar 2017 | 1 | 28 |
| Apr 2017 | 1 | 29 |
| Jun 2017 | 2 | 31 |
| Aug 2017 | 1 | 32 |
| Apr 2018 | 1 | 33 |
| May 2018 | 1 | 34 |
| Jul 2018 | 1 | 35 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)1833.3%
- Airbags916.7%
- Engine916.7%
- Fuel system611.1%
- Driver assistance47.4%
- Electrical35.6%
- Body & structure11.9%
- Seat belts11.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
WHEN I PURCHASED THE CAR, THE CVT TRANSMISSION SEEMED TO "LAG" OR DELY TO ENGAGE AND ACCELERATE. RECENTLY WHEN AT A LEFT TURN AT AN INTERSECTION, I APPLIED THE ACCELERATOR AND CAR JUDDERED, WAS VIBRATING THE WHOLE CAR, AND ALMOST GOT ME T-BONED. I KNOW THIS IS NOT A SPORTS CAR BUT WOULD LIKE TO DRIVE CONFIDENTLY TO WORK WITHOUT THE WORRY OF GETTING IN AN ACCIDENT. EVERY TIME I ACCELERATE NOW, THE RPM'S RAISE TO 1,500-2,000 RPM BEFORE THE CVT STARTER CLUTCH ENGAGES AND JERKS THE CAR FORWARD. THERE IS ALSO A WHINE COMING FROM THE CVT AT HIGHWAY SPEEDS. I WOULD LIKE TO KNOW IF THERE IS A RECALL FOR THIS ISSUE BECAUSE THE CAR HAS 62,000 MILES CURRENTLY WHICH IS NOT A LOT. I JUST HAD HIGHER STANDARDS AND EXPECTATIONS FROM SUCH A REPUTABLE CAR MANUFACTURER. THANK YOU FOR YOUR TIME AND CONSIDERATION LOOKING OVER THIS COMPLAINT AND HOPEFULLY TO HELP ME GET MY CAR SAFELY BACK ON THE ROAD.
- NHTSA ID
- 11115032
- Incident
- Jul 19, 2018
- Mileage
- 62,000 mi
SHUDDER AN SLIPAGE
- NHTSA ID
- 11092042
- Incident
- Apr 18, 2015
- Mileage
- 99,956 mi
TRANSMISSION SLIPPAGE AND ULTIMATE FAILURE.
- NHTSA ID
- 11084848
- Incident
- Apr 12, 2018
- Mileage
- 193,000 mi
THE DASHBOARD AIRBAG "WARNING LIGHT" SUDDENLY ILLUMINATED WHILE THE VEHICLE WAS IN TRAFFIC MOVING DOWN THE HIGHWAY DURING A WARM SUMMER AFTERNOON RAIN STORM.
- NHTSA ID
- 11016476
- Incident
- Aug 18, 2017
- Mileage
- 125,000 mi
TL* THE CONTACT OWNED A 2004 HONDA CIVIC HYBRID. THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT MIDDLE PART BY HIS SON. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER FRACTURED THE FIFTH VERTEBRAE IN HIS NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO HIS HOME. THE DAMAGE OF THE VEHICLE EXCEEDED ITS VALUE, SO THE VEHICLE WAS DECLARED DESTROYED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/02/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED. UPDATED 08/7/2017*JS
- NHTSA ID
- 11000919
- Incident
- Jun 19, 2017
HELLO, WE HAVE THIS HONDA CIVIC 2004 HYBRID WITH CVT TRANSMISSION. THE CAR HAS AROUND 68K. THERE IS A RECALL FOR THIS TYPE OF ISSUES BUT HONDA SAYS THERE THEY ARE NOT LONGER ARE RESPONSIBLE FOR THAT. THE REPAIR NOW COST MORE THAN THE VEHICLE. IS THERE ANYTHING YOU CAN HELP ME WITH ABOUT THIS ISSUE?
- NHTSA ID
- 10992862
- Incident
- Mar 1, 2017
I WAS MERGING ONTO THE INTERSTATE FROM THE RAMP AND THE PASSENGER SIDE, SEAT SIDE AIRBAG DEPLOYED FOR NO REASON. HONDA SHOWS NO CURRENT RECALLS FOR MY CAR. A RECALL FOR THE MAIN AIRBAGS HAD ALREADY BEEN MADE. FORTUNATELY THERE WASN'T ANYONE IN THE PASSENGER SEAT AT THE TIME, OR THEY MIGHT HAVE BEEN INJURED.
- NHTSA ID
- 10979281
- Incident
- Apr 19, 2017
- Mileage
- 385,360 mi
BEARING FAILURE IN CVT TRANSMISSION, LEADING TO SEVERE VIBRATION AND IF NOT REPAIRED TO TRANSMISSION FAILURE COST FOR REPAIRING REPLACEMENT TO CUSTOMER $1700 . IN MY VEHICLE IS BEARING HAS BEEN REPLACED 3 TIMES IN 130,000 MILES WELL FOLLOWING FACTORS RECOMMENDATIONS OF CHANGING TRANSMISSION FLUID EVERY 30,000 MILES. ALSO HUNDRED HYBRID BATTERY SYSTEM HAS A FLAW HYBRID BATTERIES ARE ONLY GUARANTEED FOR 80,000 MILES FOR THE FIRST BATTERY AND 24,000 MILES FOR REPLACEMENT BATTERIES AT THE COST OF $2700. WELL TOYOTA GUARANTEES THEIR BATTERIES FOR 150,000 MILES. I HAVE REPLACED THE BATTERY PACKS THREE TIMES IN 130,000 MILES.
- NHTSA ID
- 10969667
- Incident
- Mar 24, 2009
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING
Service bulletin - Emission certification labels that were replaced on a small number of vehicles may have been replaced with a label listing incorrect information. The affected emission labels are replacement service parts, and were not installed at the factory; they were installed during postmanufacturing repairs that required replacement of the underlying part. This will cause the vehicle to be non-compliant with emissions regulations.
EQUIPMENT
Dealer message - Today, American Honda is notifying dealers of a voluntary noncompliance recall for a small number of Honda vehicles due to an error on the replacement (service part) underhood emissions labels. American Honda previously notified CARB and the EPA for this action.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
VIDEO - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS. PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
DEALER MESSAGE - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS.
AIR BAGS
SERVICE BULLETIN - IN CERTAIN VEHICLES, THE FRONT PASSENGER AIRBAG INFLATOR COULD PRODUCE EXCESSIVE INTERNAL PRESSURE DURING AIRBAG DEPLOYMENT. IF AN AFFECTED AIRBAG DEPLOYS, THE INCREASED INTERNAL PRESSURE MAY CAUSE THE INFLATOR CASING TO RUPTURE. METAL FRAGMENTS COULD BE PROPELLED UPWARD TOWARD THE WINDSHIELD, OR DOWNWARD TOWARD THE FRONT PASSENGERS FOOT WELL, POSSIBLY CAUSING AN INJURY TO VEHICLE OCCUPANTS.
AIR BAGS
"SERVICE BULLETIN - AMERICAN HONDA CONSOLIDATED THE PREVIOUS AIRBAG INFLATOR CAMPAIGNS INTO THIS CURRENT BULLETIN BASED ON DECISIONS MADE BY NHTSA. DO AN IN VIN STATUS INQUIRY AND, IF INDICATED, REPAIR THE VEHICLE EVEN THOUGH THE VEHICLE MAY HAVE BEEN REPAIRED UNDER A PREVIOUS CAMPAIGN. IN CERTAIN VEHICLES, THE DRIVERS (FRONT) AIRBAG INFLATOR COULD PRODUCE EXCESSIVE INTERNAL PRESSURE DURING AIRBAG DEPLOYMENT. IF AN AFFECTED AIRBAG DEPLOYS, THE INCREASED INTERNAL PRESSURE MAY CAUSE THE INFLATOR CASING TO RUPTURE. METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, POSSIBLY CAUSING INJURY OR FATALITY TO VEHICLE OCCUPANTS."
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.