RoadVitals

2025 Honda Civic Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Sep 25, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 14, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2025 Honda Civic Hybrid, most frequently naming the driver assistance, electrical and steering categories. 2 safety recalls have been issued covering this model year; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance360.0%
  • Electrical120.0%
  • Steering120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Oct 14, 2024
720,810 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
The risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
Honda (American Honda Motor Co.)Manufacturer number PJWView on NHTSA.gov

STEERING

Oct 3, 2024
1,693,199 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk: Difficulty steering can increase the risk of a crash.
The remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.)Manufacturer number SJS, MJU, QJT, VJVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Sep 25, 2025

On a two way lane highway, vehicle detects on coming traffic and causes sudden deceleration of vehicle and braking which can cause being rear ended by another vehicle. This also occurs on multi lane freeways when going in the same direction the vehicle will detect a vehicle in the lane next to me braking and again cause the vehicle to decelerate and brake which could cause an accident. Occurs at least once or twice a week. I have a video of the issue which might be better

NHTSA ID
11689698
Incident
Sep 25, 2025
Driver assistance
Filed Sep 24, 2025

Driving about 40 mph on a rural road, coming up to a curve in the road (or already in the curve when suddenly the 2025 Honda civic hybrid sedan sport touring beeped fast and then immediately braked hard. There was no car in front of me but there was a car coming towards me in the opposite direction. There was no fog or rain, it was daytime. Believe the CMBS caused this. If a car would have been close behind me, I may have been rear ended. Also, if this happened on snow or ice, would have lost control. Did not take it to the dealer as others have stated, they could not find the problem. I believe the dash showed “ Brake” just as it happened but nothing before.

NHTSA ID
11689578
Incident
Sep 23, 2025
Filed Aug 21, 2025

While driving down the highway, my sunroof suddenly and unexpectedly shattered without any external impact with no warning. My safety was put at risk because the glass exploded all over me and could’ve caused an accident had I been around other drivers. The dealer told me it was hard to determine if this was a defect or something hit my car and stated I need to bring it into them specifically for inspection, I haven’t done so yet expecting that this will result as my fault so I’m taking precaution before going there.

NHTSA ID
11682130
Incident
Aug 18, 2025
Steering
Filed Aug 8, 2025

2025 honda civic hybrid just over 3000 miles has developed a ticking noise when I turn the steering. Took it to the dealership was told it was normal. If this is normal for Honda they just lost a future customer

NHTSA ID
11679380
Incident
Jul 23, 2025
Filed Jul 28, 2025

Sunroof spontaneously exploded on the highway. Was maintaining a good distance between my car and the car in front of me, so I doubt it was a rock that was kicked up that broke my sunroof. Glass looks like it broke from inside out.

NHTSA ID
11676844
Incident
Jul 28, 2025
Driver assistance
Filed Jul 5, 2025

The vehicle unexpectedly began accelerating from a creep with no accelerator input. Acceleration ceased immediately as soon a the brake pedal was touched. No actual braking was required--simply a touch on the pedal. Acceleration was as if the accelerator pedal had been pressed about 1/4 down. It lasted about 1.5 seconds from initiation to touching the brake pedal. The pavement was not on a grade but was substantially level. This is the 3rd or 4th such incident in the last few months. In the other incidents I was unsure if it was my imagination or some unrelated factor like grade. In previous incidents I had been about to accelerate in any case, and pressing the accelerator overtook it. In this incident, the car was navigating a parking lot, having just pulled out of the parking space and moved 50-100 ft. The car was moving in "creep" mode, i.e., the EV system simulating the creep of an automatic transmission (ca 0-4 mph). My impression is that each incident occured not long after restarting the car, though I am not fully certain of this. In this occurence there was one passenger; in all previous occurences there was no passengers. In all occurences, the Cruise Control system was on but not engaged. The "driving style" was set for Normal, as opposed to Sport or Eco. No alerts or unexpected lights were observed on the instrument panel. For the latest incident, the driver's floor mat was checked and found to be properly secured and well clear of the accelerator pedal. The car's last (and only) service was the normal Honda "A1" maintenance in May 2025 at ~11000 miles. Service was done at a Honda shop, so any firmware should be current to that date. The shop was not notified of the acceleration issue at that time. The Honda shop has been notified today (July 5).

NHTSA ID
11671348
Incident
Jul 3, 2025
Electrical
Filed Apr 10, 2025

On [XXX], at about 3,500 miles, the subwoofer speakers in my 2025 Honda Civic Hybrid Sport Touring began rattling persistently at moderate volume (14-15), disrupting the entire audio system. The component malfunctioned, no ‘failure’ in the traditional sense, but it renders the sound distorted and unusable, far from the advertised premium sound quality on Honda’s website. It’s still in the vehicle, available for inspection if requested. This doesn’t directly risk physical safety, no crash or injury, but it severely impairs the driving experience, as the audio system is a key feature I rely on, now reduced to a constant, irritating rattle. The problem has been reproduced and confirmed on all the other vehicles of the same model and trim at the dealership where I bought it, Honda mall of Georgia in Buford, GA. I took it in for repairs twice, first on March 25, then again on April 2, and it spent 7 days in the shop total. Both times, the rattling persisted unchanged. The service team acknowledged it’s a model-wide defect affecting other Civics of this trim, yet no effective fix was applied. The manufacturer’s regional representative inspected it indirectly through the dealership and declared the rattling ‘normal,’ refusing further action. The service manager promised an engineer would investigate, but that never happened. There were no warning lamps or messages prior, just the sudden onset of the subwoofer speakers on the rear deck rattling on [XXX] with no earlier symptoms. It’s been consistent since, worsening the audio with every use. The dealership’s confirmation of a widespread issue, paired with the manufacturer’s dismissal, points to a design and quality control flaw they won’t address. This isn’t a one-off; it’s a systemic problem ruining a core feature that’s been happening for a decade now with the top tier trims of Honda civics. I request an investigation into Honda on why it hasn’t rectified this issue when Honda promotes “premium sound”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

NHTSA ID
11653989
Incident
Mar 20, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A26-089

FUEL/PROPULSION SYSTEM

Service Bulletin - To better manage engine temperatures, a PGM-FI update has been developed to optimize electric water pump operation.

A26-089

ENGINE; FUEL/PROPULSION SYSTEM

Service Bulletin - To better manage engine temperatures, a PGM-FI update has been developed to optimize electric water pump operation.

AEBM07242026902

ENGINE; FUEL/PROPULSION SYSTEM

Dealer Message - To help improve engine temperatures, a software update has been developed for the electric water pump to optimize its operation.

A23-094

STRUCTURE:BODY

Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.

A26-026

ENGINE

Service Bulletin - The current Power Control Unit (PCU) Radiator Guard does not provide adequate protection. Roadway debris can cause damage to the PCU Radiator which may result in multiple warning lights, Malfunction Indicator Lights (MIL), and decreased hybrid system performance.

A26-026

POWER TRAIN

Service Bulletin - The current Power Control Unit (PCU) Radiator Guard does not provide adequate protection. Roadway debris can cause damage to the PCU Radiator which may result in multiple warning lights, Malfunction Indicator Lights (MIL), and decreased hybrid system performance.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Civic Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026000
2025Viewing720
2016000
2015503
2014503
2013903
2012121251.2
2011161
2010126153.2
2009285149.3
2008644152.5
2007645154.7
2006557151.8
2005486462.3
2004356461.4
2003516459.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.