Owner-reported complaints naming the heating or air-conditioning system, filed with NHTSA
Data refreshed
Reports naming the heating, ventilation and air-conditioning system. Every record below is an owner-reported complaint about the 2016 Honda Civic submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The air conditioning system has failed. Safety is at risk due to elevated temperatures. Thousands of people have complained about these issues. HSB 19-091 does not go far enough, Honda needs to recall the entire a/c system and repair these manufacturer defects.
In late winter of 2022, the car’s A/C system failed for the fourth time. The car A/C system stopped functioning; it was no longer blowing cool air into the car. The diagnosis was that the A/C compressor was leaking. The A/C compressor was replaced and we were charged $2027. We paid the bill and asked Honda to reimburse us for the amount because after 4 failures in 3 years it was obvious that the Civic A/C system design was flawed. Honda refused to pay for the compressor replacement.
Our car’s A/C system failed for the third time. It was no longer blowing cool air into the car interior. The diagnosis was, the A/C O-ring was leaking. The O-ring was replaced. We were charged for the O-ring replacement $541. After paying the bill Honda reimbursed us for the amount.
THE A/C was not functioning. It failed for the second time. It was not blowing cold air. The A/C condenser failed. The condenser was replaced under the Honda warranty.
The contact owns a 2016 Honda Civic. The contact stated that while driving at various speeds the air conditioner was distributing hot air through the vents. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was unknown. The contact was concerned about driving a vehicle without air conditioning in a hot climate state.
2016 HONDA CIVIC TOURING. CONSUMER WRITES REGARDING LOUD GRINDING NOISE COMING FROM VEHICLE. *LD THE CONSUMER STATED THE AIR CONDITIONER FAILED CAUSING THE LOUD GRINDING NOISE. THE MANUFACTURER WAS CONTACTED. THE CONSUMER REQUESTED TO HAVE TO REIMBURSED FOR THE COST OF REPAIRS. *JS
AIR CONDITIONING AND COOLING, OTHER CIVICS OF THIS YEAR AND MODEL WERE RECALLED, MY VEHICLE HAS THE SAME SYMPTOMS YET HONDA IS NOT HONORING RECALL. *TR
A/C BLOWS WARM AIR ON DRIVER'S SIDE. A/C BLOWS SLIGHTLY COOL AIR ON PASSENGER'S SIDE. A/C DOES NOT REACH SET COOLING TEMPERATURES. VEHICLE WAS PURCHASED FROM HONDA DEALERSHIP ON 4/25/20. A/C BEGAN GOING OUT ON 6/7/20. VEHICLE HAS ~35,000 MILES. *TR
AC STOPPED BLOWING COLD AIR. I BOUGHT THIS CAR IN OCT 2016 AND HAVEN'T EVEN FINISHED PAYING IT AND THE AC IS ALREADY HAVING PROBLEMS. *TR
AIR CONDITIONER ON DRIVER'S SIDE NOT COOLING/BLOWING WARM AIR. HONDA DEALER PERFORMED DIAGNOSIS AND FOUND SYSTEM SLIGHTLY LOW, AND FOUND AC COMPRESSOR IS LEAKING. COST TO REPAIR IS $1900.00. OUR 2016 HONDA CIVIC HAD 33K MILES AND IS GARAGE KEPT AND WELL MAINTAINED. I SEARCHED THE INTERNET AND FOUND THE COMPRESSOR LEAKING IS A COMMON PROBLEM! THIS SHOULD NOT BE HAPPENING ON A CAR WITH 33K MILES ON IT!!! I HAVE BEEN A HONDA OWNER FOR OVER 20 YEARS AND EXPECT HONDA TO ISSUE A RECALL OR EXTEND THE WARRANTY ON THE COMPRESSOR/COOLING SYSTEM FOR THIS KNOWN DEFECT. THIS SYSTEM HAS NOT LIVED UP TO THE REASONABLE EXPECTATION OF RELIABILITY OF HONDA CARS, AND THAT AN AC COMPRESSOR SHOULD LAST MORE THAN JUST A FEW YEARS WITH LOW MILEAGE. THIS IS WELL BEYOND WHAT WOULD BE CONSIDERED AS NORMAL WEAR AND TEAR! I AM DISAPPOINTED AND UPSET THAT HONDA SO FAR HAS NOT DONE THE RIGHT THING IN ADDRESSING A KNOWN DEFECT AND DOING RIGHT BY THEIR CUSTOMERS FOR A VERY EXPENSIVE REPAIR IN THE MIDDLE OF PANDEMIC WHEN MANY HAVE BEEN UNEMPLOYED OR FINANCIALLY IMPACTED. DO THE RIGHT THING HONDA!! COVER THIS REPAIR UNDER AN EXTENDED WARRANTY!!! *TR
AIR CONDITIONER STARTED BLOWING HOT AT 35956 MILES IN MOTION
MY 2016 HONDA HAS BEGAN TO BLOWN HOT AIR THROUGH MY AIR CONDITIONING UNIT WHILE I'M DRIVING MAKING IT VERY DIFFICULT TO BREATH.THIS BEGUN ON 4/2020 WHILE DRIVING ON THE HIGHWAY. I TOOK MY CAR TO NORM REEVES HONDA IN THE CITY OF CERRITOS, CA AND THEY SAID THAT THE CONDENSOR IS LEAKING AS WELL AS THE EVAPORATOR. THE CONDENSORS THAT HONDA HAS BEEN USING ON THERE 2016 - 2018 HONDA CIVICS HAVE A HISTORY OF FAILING AND THAT IS WHY HONDA IS NOW EXTENDING THERE WARRANT OF THEM FOR AN EXTRA TWO YEARS HOWEVER HONDA ALSO KNOW THAT THE EVAPORATORS ARE DEFECTED ALSO. I HAVE SPOKE WITH AMERICAN HONDA AND THEY ARE AWARE OF MY PROBLEM AND REFUSE TO HELP. HONDA ALSO KNOWS THAT YOU CAN'T REPLACE THE CONDENSOR WITHOUT SERVICING THE EVAPORATOR AND THAT IS THE WAY THAT THEY AVOID HAVING TO REPAIR THE DEFECTED PART ON YOUR VEHICLE. TO REPLACE THE LEAKING EVAPORATOR, HONDA SAID THEY WOULD CHARGE ME $1,609 AND EVEN THOUGH THIS DEFECTIVE PART WAS CAUSING ME BREATHING TROUBLE, THAT THE EVAPORATOR IS NOT COVERED IN THE NEW EXTENDED WARRANTY AND THAT I WOULD HAVE TO COME UP WITH THE MONEY. IF HONDA HAD MADE ME AWARE OF THIS DEFECT AT THE TIME OF PURCHASE, I WOULD HAVE NEVER PURCHASED THIS CAR. I BELIEVE THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THAT THE CAR IS PUMPING HOT AIR INTO THE VEHICLE EVEN WHILE TURNED OFF CAUSING BREATHING TROUBLE AS WELL A VISION TROUBLE FOR ANY DRIVER IN THE CAR. PLEASE HELP IN ANY WAY THAT YOU CAN. THANK YOU CELL [XXX] CELL [XXX] EMAIL : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE 2016 HONDA CIVIC DEFECTIVE CAR. *LD THE CONSUMER STATED THE BLUETOOTH WOULD FREEZE DURING AN INCOMING CALL. THIS CAN ONLY BE CORRECTED BY SHUTTING THE VEHICLE OFF. WHEN THE VEHICLE WAS IDLE THE AIR CONDITIONER WOULD BLOW HOT AIR. THE STEERING WHEEL MELTED BLACK PARTICLES ONTO THE DRIVERS HANDS. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPLACED. *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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