Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Mar 4, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 219 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2020 Honda Civic submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 29, in the owner's own words
The contact owns a 2020 Honda Civic. The contact stated that while driving 60 MPH, a bobcat crossed the road, and the bobcat was struck by the vehicle. The contact stated that there was extensive front-end damage and undercarriage damage to the vehicle. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact was not injured. The vehicle was driven to a gas station, inspected, and then driven back to the residence. However, the vehicle failed to accelerate above 40 MPH. The vehicle was taken to a collision center for repair. The contact received a call from the collision center and was informed that all the air bags in the vehicle had been removed and that the wires were cut and twisted together, which led the sensors to believe the air bags were still connected. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
NHTSA ID
11722099
Incident
Feb 9, 2026
Mileage
78,000 mi
Airbags
Filed Jan 7, 2026
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer for the recall repairs, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ID
11709383
Incident
Feb 7, 2025
Airbags
Filed Nov 12, 2025
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that parts for the recall repair were on backorder. No information on when parts would be available was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ID
11699045
Incident
Feb 12, 2024
Airbags
Filed Nov 4, 2025
My 2020 Honda Civic's passenger seat weight sensor failed due to an internal electrical failure. This is an officially diagnosed issue from a Honda Dealership. This put's my passenger's at risk as the airbags will not deploy due to the sensor not reading the passenger's weight. The vehicle has not been in an accident that would have caused this sensor to fail. On 10/16 the SRS light (reading airbag system problem) first showed while driving. The light is still on.
NHTSA ID
11697486
Incident
Oct 16, 2025
Airbags
Filed Oct 8, 2025
1 injury reported
The vehicle was moving forward at 10 mph and went over a manhole cover that was protruding 4 inches out of the ground that was on the driver’s side. The manhole cover came in contact with the underside of the car and set the front driver’s side airbag off.
NHTSA ID
11692230
Incident
Oct 7, 2025
Airbags
Filed Aug 19, 2025
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and informed the contact that parts were not yet available for the recall repair, and there was no information on when parts would be available. The contact called another dealer, Holman Honda of Fort Lauderdale (12 E Sunrise Blvd, Fort Lauderdale, FL 33304); who confirmed the information provided by the first dealer. The manufacturer was made aware of the issue and opened a case. The manufacturer informed the contact that the parts were on back order. The contact had not experienced a failure.
NHTSA ID
11681602
Incident
Feb 1, 2024
Airbags
Filed Aug 18, 2025
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the local dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The dealer was contacted several times about the recall repair and the availability of parts to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ID
11681401
Incident
Aug 18, 2025
AirbagsEngine
Filed Aug 14, 2025
I received an email from Honda regarding a safety recall, stating that the defective part is now available. However, when I called different Honda dealerships, they told me to disregard the notice because the part is not available. If the repair cannot be done, I am concerned why Honda sent the notice in the first place.
NHTSA ID
11680712
Incident
Aug 14, 2025
AirbagsSeat belts
Filed May 15, 2025
While making a slow right turn into a shopping plaza, I accidentally struck a median curb with only the driver’s side front tire. Despite the low speed and minimal impact, the passenger side front airbag deployed without cause, severely endangering my passenger. Aside from a flat tire, there was no damage to the body of the car. Fortunately, we were moving slowly enough to avoid injury, but had we been going any faster, it could have caused serious harm. After the incident, both front seatbelts locked, rendering the vehicle unsafe for both the driver and passenger. I later discovered that there are confirmed recalls affecting the passenger airbag system (specifically the front passenger seat weight sensor) for 2020 Honda Civics—my car’s exact make and model—but my VIN does not appear to be included, despite exhibiting the same failure. When I brought the car to a Honda dealership, I was told the recall did not apply and was quoted $10,000 in repairs for the SRS and seatbelt systems. Rather than addressing the potential manufacturing defect, I was instead hounded to trade in the vehicle. I believe this incident reflects a serious safety malfunction tied to an existing recall and deserves investigation. My vehicle may have been improperly excluded from a recall campaign affecting others with identical equipment and model specifications.
NHTSA ID
11661234
Incident
Dec 23, 2024
Airbags
Filed May 9, 2025
The passenger side seat belt light comes on when someone is sitting in the passenger seat. We have had to McGrath Honda in St Charles IL, but they say there is no recall. First time they did a diagnostic and said nothing wrong. Still came on sporadically. Took back, McGrath said they could do a diagnostic but it would cost $159. I said, you already did that. Why not change the sensor. They said we have a service bulletin that states it may be a problem, but you will have to pay to fix. I said it does not come on all the time, so obviously it is a Honda problem. Left the dealership. That was three months ago. It has started coming on again. This is ridiculous. Honda has a seat belt safety issue and refuse to address it. What can be done? Do I need to contact the Consumer Protection Agency in Illinois or the National Safety and Transportation board?
NHTSA ID
11659999
Incident
May 9, 2025
Airbags
Filed May 9, 2025
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but confirmed that parts were not yet available, and to wait for the second owner notification letter to be mailed. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11659899
Incident
Feb 1, 2024
Airbags
Filed Mar 21, 2025
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11649675
Incident
Mar 1, 2024
Airbags
Filed Dec 9, 2024
On January of 2024 I received a letter from Honda informing me that my vehicle was affected by a recall regardimg a seat sensor of the airbag. I contacted the dealership to get the recall fixed because my vehicle is used for a car rental business and with the recall I am not able to operate the vehicle for rental purposes. I was told by my local dealer that if my dash oard light is not on they cannot fix it. I called several times for several months, the last time being today, December 09, 2024. Basically, I received the letter to notify me of tje recall, bit the dealer will not fix it. The recall description is provided below. Manufacturer Safety-related recall issued NHTSA #24V-064 Recall #ZHF 2020-21 Civic Seat Weight Sensor Safety Recall
NHTSA ID
11629658
Incident
Dec 9, 2024
Airbags
Filed Sep 4, 2024
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11612556
Incident
Feb 1, 2024
Airbags
Filed Jul 19, 2024
The contact owns a 2020 Honda Civic. The contact stated while driving 20 MPH, the steering wheel air bag exploded without the vehicle crashing with another vehicle. There was no warning light illuminated. The vehicle was towed to the residence. There were no injuries sustained, and there was no medical attention needed. The dealer was not contacted nor was the vehicle repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,000.
NHTSA ID
11603370
Incident
Jul 19, 2024
Mileage
40,000 mi
Airbags
Filed May 8, 2024
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was advised by the dealer and the manufacturer that the recall would only be completed if the SRS warning light illuminated with a code indicating a failure of the printed circuit board. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11587688
Incident
Apr 29, 2024
AirbagsInterior & seats
Filed May 3, 2024
I financed this car 3 months ago, and I received a safety recall notice from Honda. Unfortunately, they don't have the necessary part until 2025. As a result, I've been unable to rent out the car on Toro for the past 2 months to make finance payments. Additionally, due to a previous car accident, I don't feel safe driving the car, which causes me anxiety. Now, I'm unsure what steps to take. I want to return the car without negatively impacting my credit score, as this situation is not my fault. I'm losing both money and payments because of the recall, and the car can't be fixed until 2025.
NHTSA ID
11586899
Incident
Mar 8, 2024
Airbags
Filed Mar 15, 2024
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was contacted, and the contact was advised to go to the dealer to pay for the recall repair out of pocket and then be reimbursed. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ID
11577659
Incident
Mar 15, 2024
Airbags
Filed Feb 28, 2024
In a Walmart parking lot I bumped into a curb stone with the left front tire at low speed (5 mph?). The passanger side air bag went off and blew out the windhield. I do not believe the air bag should have deployed at such a low speed. There was no damage to the car body. Total cost for replacing the air bag, windshield and both front seat belts was around $3,500.
NHTSA ID
11574521
Incident
Jul 8, 2023
AirbagsDriver assistanceElectrical
Filed Jan 19, 2024
Crash reported1 injury reported
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
NHTSA ID
11566504
Incident
Sep 3, 2023
Airbags
Filed May 24, 2022
The passenger airbag deployed while I was driving at 5mph. Which no crash
NHTSA ID
11465976
Incident
May 8, 2022
Airbags
Filed May 9, 2022
1 injury reported
i have experienced multiple issues with the sensors since I've had this vehicle in December 2020. The sensor issues have caused my vehicle to shut down and slowly stop as I was driving on the freeway. The latest incident caused my airbag to deploy without any reason while I was driving slowly in a residential parking lot. It went off in my face and I suffered from hearing problems. I am fortunate that this incident did not harm anyone as it put others at risk from the airbag unexpectedly blocking my view and distracting me from driving. Although the dealership, Tempe Honda, repaired the other sensor issues, they refuse to repair the airbag issue. They are claiming that I need to have my insurance pay for the repair. I have had two mechanics inspect the vehicle and confirm that this is a defective airbag sensor that caused the airbag to deploy. I have not driven the vehicle since this incident as it is unsafe for me to drive. The vehicle is available for inspection at any time. I have contacted Honda on multiple occasions. They have Case #12968314 is my case number and every time that I call, the representative tells me that a Case Manager will call me but I have not received any calls. I also sent an email to Honda on 02 May 2022 detailing this incident that occurred on 14 April 2022.
NHTSA ID
11463978
Incident
Apr 14, 2022
Airbags
Filed Feb 17, 2022
I was driving and the passenger air exploded.
NHTSA ID
11452467
Incident
Feb 16, 2022
Airbags
Filed Feb 17, 2022
Crash reported
I hit a cow going 55mph on a state highway, and my airbags did not deploy.
NHTSA ID
11452366
Incident
Feb 10, 2022
AirbagsInterior & seats
Filed Dec 23, 2021
Crash reported1 injury reported
Stopped at a red light, I was rear ended by a car going 30-35 mph and pushed into the car in front of me. The driver seat was in a reclining position after impact, I was sitting up when hit and wound up laying almost to the back seat after impact but the airbag never deployed causing my stomach to hit the steering wheel.
NHTSA ID
11444790
Incident
Dec 22, 2021
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own