2024 Honda Civic Owner Complaints

The steering on is off even after they fixed the steering recall. The driving feel wobbly and my tires are wearing uneven. Since honda ‘took care’ of the recall they keep saying its fine but the steering feels loose and there is a definite wheel wobble. This is frustrating cause ive been complaining about this since 29k and it now has 38k with no fix and now i might need tires. All because honda doesn't want to take responsibility for their bad steering rack ans components.

NHTSA ID

11765168

Incident

May 5, 2026

The car was stolen. See attached

NHTSA ID

11763989

Incident

Sep 1, 2026

My 2024 was forcibly entered via breaking glass. Someone inserted an electonic device into the car, then walked away. They used anoter device in their hand, made all the lights flash- engine started and they drove off. Both keys were not in the car, or close by. Doors were locked. See detailed report attached

NHTSA ID

11762301

Incident

Sep 1, 2026

Stolen car

NHTSA ID

11761499

Incident

Sep 1, 2026

I am filing this complaint regarding an unresolved steering issue involving my vehicle and the handling of NHTSA Recall 24V-744. My vehicle was subject to Recall 24V-744, which involved a steering-related safety issue. I brought the vehicle to the dealer for the recall repair. The dealer applied grease as part of the recall service and represented that the issue had been addressed. However, the steering problem did not go away. I subsequently returned to the dealer because I was still experiencing the same steering issue. Instead of treating the continuing problem as related to the recall repair, the dealer charged me a diagnostic fee and is refusing to cover the cost of the steering rack. I am concerned because the vehicle continues to have a steering-related problem after the recall repair was performed. The fact that the dealer’s initial recall repair did not resolve the issue raises concerns about whether the recall condition was properly diagnosed or repaired, or whether a related component has failed as a result of the same underlying problem. I do not believe I should be responsible for paying a diagnostic fee or the cost of a steering rack if the problem is related to the recalled steering condition or the attempted recall repair. I am requesting that NHTSA investigate whether the dealer properly performed the recall repair, whether the continuing steering problem is related to Recall 24V-744, and whether additional corrective action is necessary. I am particularly concerned about the safety implications of continuing to operate a vehicle with an unresolved steering problem. I would like the manufacturer/dealer to properly diagnose and correct the underlying steering issue and address the costs I have incurred as a result of the unsuccessful recall repair. Even the mechanic said that it was a internal steering issue. Please see reported attached.

NHTSA ID

11760637

Incident

Dec 13, 2024

1. Component Failed & Inspection Availability:The Electronic Power Steering (EPS) Gearbox and Rack Assembly malfunctioned and failed. The component is currently installed on the vehicle and is fully available for inspection upon request.2. Safety Risks:The steering wheel physically binds, catches, and sticks when traveling at highway speeds (between 45–70 mph). Controlling the vehicle requires increased steering effort to break through the physical stickiness, causing the vehicle to suddenly jerk. This poses an immediate crash hazard as it makes maintaining a straight line or making minor lane corrections incredibly dangerous for myself and other drivers on the road.3. Dealer/Independent Confirmation:The vehicle was previously taken to an authorized Honda dealership for NHTSA Campaign 24V-744. The dealership performed a temporary grease/spring intervention and marked the recall as "Completed" or removed on my VIN. The mechanical failure has now returned and worsened at 76,000 miles. A secondary local dealership has verbally confirmed the steering rack requires full replacement but is refusing to formally diagnose or inspect the failed safety component without an out-of-pocket $210 diagnostic fee.4. Entity Inspection:The component was previously inspected and serviced only by an authorized Honda dealership during the initial recall rollout. It has not been inspected by police or insurance.5. Warning Lamps & Prior Symptoms:There are currently intermittent "Steering System Problem" and "Lane Keeping Assist / ADAS Failure" warning messages appearing on the dashboard. The primary symptom is a distinct "sticky" or "notchy" resistance when turning the wheel. These symptoms first appeared gradually over the last several thousand miles following the failure of the initial dealership recall remedy.

NHTSA ID

11760044

Incident

Aug 27, 2026

Failure brake suspension

NHTSA ID

11758741

Incident

Feb 3, 2026

Windshield wipers fail to clear debris

NHTSA ID

11740649

Incident

Oct 1, 2024

Spontaneously the sunroof blew out and exploded. Luckily the sunroof was not open from the inside. If it was the glass would have shattered on the passengers including my 1 year old

NHTSA ID

11734712

Incident

Apr 29, 2026

I originally notified my dealer of concerns with my vehicles behavior while using cruise control and they verified that the systems were 'calibrated and working properly'. On a regular basis, my car will automatically and erroneously engage the vehicles brakes while driving, especially while using the automatic cruise control function. This behavior is far worse at night but has happened to me during the day as well and under all weather conditions. Typically, the gauge cluster will show a motorcycle or car being 'detected' on the screen before or at the same time this happens even though there typically is nothing there. Additionally, this may or may not be related. The entire driver assist system and cruise control are constantly failing to function and often show as 'unavailable' - the cruise control, lane keep, and auto stop features will stop working at random while in use constantly; seemingly heavily influenced by even that slightest adverse conditions - driving in the cold? 'System unavailable'. A rain drop hit the windshield? 'System unavailable'. Road is wet? System unavailable'. While I am able to stay alert and correct these issues as they are constantly arising, they should not be available for use on public roads as they at random cause the vehicle to operate in an unpredictable manner and create a significant hazard for other drivers on the road who may not be paying attention - it's not if someone will collide with the back of the vehicle but rather when and how severe - this vehicle should not be hitting the brakes when there is nothing to stop for and a system like cruise control should not constantly and randomly stop working while in use.

NHTSA ID

11728682

Incident

Apr 1, 2026

I took my 2024 Honda Civic Sport to my local Honda dealership due to concerning issues with the steering. After diagnosing the problem, the dealership determined that the car needed a full steering rack replacement. They contacted Honda, who agreed to cover part of the repair, but I was told I would have to pay $600 out-of-pocket. Given the newness of the vehicle, I believe this is a safety defect that should be fully covered under a recall, as I should not have to pay for such a major issue on a nearly brand-new car.

NHTSA ID

11725112

Incident

Mar 13, 2026

The mechanics at the Honda dealership reported the following on a vehicle that has approximately 27,000 miles on it: 1. The clutch assembly failed and requires a complete clutch kit replacement. 2. The crankshaft oil seal is leaking, which causes oil to be splattered around the engine bay as the crankshaft spins. 3. Timing chain tensioner cover is seeping oil. Honda provided a video showing the exterior of the vehicle only. The video did not show video evidence the clutch was faulty, or that any leaks were present. The safety of the driver and surrounding traffic was put at risk because the vehicle became unreliable (degraded powertrain performance) due to premature failure of the clutch assembly. Leaky crankshaft oil seal and timing chain tensioner cover are leaking lubricants onto hot engine surfaces, causing noxious fumes. These fumes entered the cabin of the vehicle, putting the health of the driver at risk. The problems listed above were confirmed by a service technician at the Honda dealership. The vehicle/components listed above have not been inspected by the manufacturer, police, insurance representatives, or others at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared when the driver was driving home from New Jersey to Virginia on 3/15/2026. She experienced shuddering when the vehicle shifted from first to second gear, then second to third gear. A noxious odor was detected inside the vehicle. The vehicle was towed to the dealership on 3/16/2026.

NHTSA ID

11724932

Incident

Mar 15, 2026

The contact owned a 2024 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a six-vehicle crash on a major highway. The contact vehicle was crashed into twice on the front end and once on the rear. The contact stated that the contact's vehicle was the fifth vehicle involved in the six-vehicle crash. The air bags did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The contact was later treated at a local medical center. The contact sustained injuries to the right side, upper and lower back, and the neck. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,082.

NHTSA ID

11723242

Incident

Feb 27, 2026

Mileage

37,082 mi

at 2k miles, transmission broke down. car stopped at the middle of the road. transmission had to be replaced at the dealership

NHTSA ID

11720850

Incident

May 20, 2024

The cotter pin and washer nuts connecting the brake pedal to the brake booster are completely missing from my vehicle. Unsure if it was even installed when I purchased the vehicle in 2024. Noticed the issue last Friday the 13th of February, 2026. brought it into a dealership Tuesday the 17th of February, 2026. They diagnosed that the pin was completely gone, which if such was the case i am unsure as to how i’ve been driving the vehicle normally until Friday, but if its just not there then I have reason to suspect that it was never installed properly in the first place, and through normal wear and tear it finally decided to give? But that still wouldn’t explain why its completely missing, and not in the car.

NHTSA ID

11718616

Incident

Feb 13, 2026

The contact leased a 2024 Honda Civic. The contact stated that while driving at 70 MPH, and making a lane change, the steering wheel overcorrected the change due to the automatic lane corrector and swerved across two lanes inadvertently, and collided with a semitruck and then into a wall. The air bag deployed, and the driver's seat belt independently unlatched. The contact stated that the seat belt unbuckled at some point during the collision. The contact sustained face burns and lacerations, right arm/shoulder, and right side rib injuries. Medical attention was needed for the contact. A police report was filed. The vehicle was towed to a lot where the vehicle was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was 22,083.

NHTSA ID

11709941

Incident

Nov 22, 2025

Mileage

22,083 mi

I’ve taken my car to the dealer multiple times for an issue with steering and a loud clunk in my front end that wasn’t there when I bought it. I’ve constantly been told it’s normal or nothing is wrong but it’s becoming a real concern for me to drive I’ve almost been veered into oncoming traffic because the car wanders and steering doesn’t react very well. I’ve tried switching wheels and tires and still same issue. I need help because this car is unsafe to drive.

NHTSA ID

11706865

Incident

Dec 18, 2024

At speeds 35+ MPH the steering has a “sticky” “notch” feeling making steering at high speed very difficult to do smoothly, especially when cornering. This has led to close-calls nearly resulting in accidents, but fortunately being avoided. I suspect it has to do with the steering rack issue that is a common complaint with this MY.

NHTSA ID

11706821

Incident

Dec 16, 2025

My Honda will randomly beep and slam the brakes but there is nothing in front of me, it has done this multiple times and getting to the point I’m scared it will cause an accident. When it happened the first time I thought maybe it was because it was slightly raining, but it will do it regardless of the weather conditions. It has happened probably 5+ times, and it’s starting to become more frequent.

NHTSA ID

11704327

Incident

Dec 9, 2025

The contact owns a 2024 Honda Civic. The contact stated while driving approximately 15 MPH on a rainy day and pulling into driveway at the residence, the steering wheel became very loose and then very firm. The contact stated that the LKAS feature activated and independently steered the vehicle over to the right. The contact attempted to turn the steering wheel to the left, but the vehicle failed to respond. The contact stated that the brake pedal was depressed; however, the vehicle made an abnormal sound before sliding like it was on ice and crashed into two other vehicles parked in the driveway which did minor damages to both vehicles. The contact lost consciousness from the impact with the first vehicle for approximately one second. The contact stated that after crashing into the second vehicle, the vehicle temporarily returned to normal operation and the brake pedal was depressed; however, the steering wheel was still firm and unresponsive. The contact stated that no air bags deployed during the crash. The contact then called 911 for assistance. No medical attention was required because the contact had not suffered any injuries. The contact stated that a Police Report was filed. The local dealer was contacted and provided the contact a number to call however, the number was inoperable. The contact related the failure to NHTSA Campaign Number: 24V744000 (STEERING); for which the VIN was included. The contact stated that the local dealer was contacted several times over several months but was unable to provide the recall repair. The manufacturer was notified of the failure, and the vehicle was towed a collision center. There was no information if the vehicle was repaired. The failure mileage was unknown.

NHTSA ID

11701884

Incident

Nov 10, 2025

When using the backseat armrest and cup holders, if you have a hot coffee, to go, from let’s say Starbucks, no matter the size, it will come out of the cup holder in certain turns, when the car is moving. It’s spilled multiple times on my kids and a friend, who had scalding on their hands. This is very unsafe and the cup holders need to be deeper, they are very shallow, to hold to go cups, even sodas from McDonald’s will come out of the cup holders when the car is turning at medium speeds around corners, 30 MPH or so.

NHTSA ID

11699976

Incident

Sep 3, 2025

Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed catastrophically and was replaced under warranty. Axle boots replacement – Feb 19, 2025 (13,384 miles): Soon after, the front axle boots were found to be defective (leaking) and were replaced. Climate control panel failure (moisture damage) – Mar 6, 2025 (13,892 miles): The climate control and infotainment panel stopped functioning due to moisture intrusion and had to be replaced. Refusal to diagnose vibration issue – June 27, 2025 (18,116 miles): I reported a persistent and concerning vibration during driving (which could indicate an unresolved powertrain or suspension issue), but the dealership refused to perform a diagnostic or address it, returning the car to me without resolution. Steering wheel damage & falsified report – June 30, 2025: During a service visit, dealership personnel damaged the steering wheel and then provided a false report that inaccurately stated the damage was pre-existing, instead of taking responsibility. Ongoing audio system malfunctions – (continuing issue): The car’s audio system suffers from frequent USB/Bluetooth disconnections, which have persisted despite multiple service visits. The car's lane assist is triggered at random during drives almost causing several auto accidents. Every one of these issues is documented through repair orders and correspondence. I have maintained a file with all relevant service records, emails with the dealer (Honda of Van Nuys), and photographic evidence (such as photos of the steering wheel after the damage on June 30, 2025). These docs are available

NHTSA ID

11697312

Incident

Jun 30, 2025

I was driving up a hill and all of a sudden, my transmission gave out, and I was rolling backwards on a hill. It was terrifying since the brakes barely worked as well. I was rolling down the hill and almost crashed, it was emotionally damaging and hope I never have to live through that again. I had AAA take the car to Honda, and they said that they needed to replace the transmission after only 10,000 miles. I could not believe it and they replaced the transmission since it was covered under warranty.

NHTSA ID

11686757

Incident

Aug 23, 2025

The android Auto keep cutting in and out disconnecting from the wired connection. Every 10mins

NHTSA ID

11684335

Incident

Aug 18, 2025

The steering system of my vehicle frequently locks, sticks, and slips, creating a serious safety hazard and putting both myself and others on the road at risk of losing control. I have reported this issue to Honda multiple times, but no permanent solution has been provided, and Honda denies that the problem exists. Two independent service centers have confirmed the issue. The vehicle has not been inspected by police or insurance representatives, but technicians at both Honda and the independent centers have observed the malfunction. The problem first occurred on 10/08/2024, and waiting for the lengthy arbitration process is unsafe. I request that NHTSA urgently investigate this issue.

NHTSA ID

11682635

Incident

Oct 8, 2024