2024 Honda Civic

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Safety recall done at around 23,000k miles and currently at 62,000 miles. Steering has become sticky when only turning at all speeds to the left.

NHTSA ID

11776073

Incident

Nov 2, 2026

The contact owns a 2024 Honda Civic. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 24V744000 (Steering); the steering wheel continued making a clunking sound while turning to the right or the left. The dealer was notified of the failure and informed the contact that a diagnostic test was needed. During an oil change appointment, the dealer confirmed the failure. The manufacturer was notified of the failure, a case was filed, and the contact was advised to pay for the diagnostic test or contact another dealer for assistance.

NHTSA ID

11774222

Incident

Dec 28, 2024

While traveling on the highway at approximately 55–60 mph, my vehicle suddenly began shaking and progressively losing engine power and speed. The check-engine light started flashing rapidly, followed by multiple dashboard warnings involving the braking system, power steering, vehicle stability control, collision mitigation, and other safety systems. Despite pressing the accelerator, the vehicle continued losing power and slowing down. The engine remained running, but the vehicle could not maintain highway speed.

NHTSA ID

11773707

Incident

Oct 26, 2026

The w components are failing the whole power steering is bad. It sticks it makes noises it squeaks and it’s also gashing my tires and wearing them unevenly.

NHTSA ID

11767143

Incident

May 1, 2026

The steering on is off even after they fixed the steering recall. The driving feel wobbly and my tires are wearing uneven. Since honda ‘took care’ of the recall they keep saying its fine but the steering feels loose and there is a definite wheel wobble. This is frustrating cause ive been complaining about this since 29k and it now has 38k with no fix and now i might need tires. All because honda doesn't want to take responsibility for their bad steering rack ans components.

NHTSA ID

11765168

Incident

May 5, 2026

The car was stolen. See attached

NHTSA ID

11763989

Incident

Sep 1, 2026

My 2024 was forcibly entered via breaking glass. Someone inserted an electonic device into the car, then walked away. They used anoter device in their hand, made all the lights flash- engine started and they drove off. Both keys were not in the car, or close by. Doors were locked. See detailed report attached

NHTSA ID

11762301

Incident

Sep 1, 2026

Stolen car

NHTSA ID

11761499

Incident

Sep 1, 2026

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, and/or misfire. In some cases, DTCs P0300 through P0304 may also be stored (DTCs are not required for repair).

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, and/or misfire. In some cases, DTCs P0300 through P0304 may also be stored (DTCs are not required for repair).

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.