2024 Honda Civic

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Windshield wipers fail to clear debris

NHTSA ID

11740649

Incident

Oct 1, 2024

Spontaneously the sunroof blew out and exploded. Luckily the sunroof was not open from the inside. If it was the glass would have shattered on the passengers including my 1 year old

NHTSA ID

11734712

Incident

Apr 29, 2026

I originally notified my dealer of concerns with my vehicles behavior while using cruise control and they verified that the systems were 'calibrated and working properly'. On a regular basis, my car will automatically and erroneously engage the vehicles brakes while driving, especially while using the automatic cruise control function. This behavior is far worse at night but has happened to me during the day as well and under all weather conditions. Typically, the gauge cluster will show a motorcycle or car being 'detected' on the screen before or at the same time this happens even though there typically is nothing there. Additionally, this may or may not be related. The entire driver assist system and cruise control are constantly failing to function and often show as 'unavailable' - the cruise control, lane keep, and auto stop features will stop working at random while in use constantly; seemingly heavily influenced by even that slightest adverse conditions - driving in the cold? 'System unavailable'. A rain drop hit the windshield? 'System unavailable'. Road is wet? System unavailable'. While I am able to stay alert and correct these issues as they are constantly arising, they should not be available for use on public roads as they at random cause the vehicle to operate in an unpredictable manner and create a significant hazard for other drivers on the road who may not be paying attention - it's not if someone will collide with the back of the vehicle but rather when and how severe - this vehicle should not be hitting the brakes when there is nothing to stop for and a system like cruise control should not constantly and randomly stop working while in use.

NHTSA ID

11728682

Incident

Apr 1, 2026

I took my 2024 Honda Civic Sport to my local Honda dealership due to concerning issues with the steering. After diagnosing the problem, the dealership determined that the car needed a full steering rack replacement. They contacted Honda, who agreed to cover part of the repair, but I was told I would have to pay $600 out-of-pocket. Given the newness of the vehicle, I believe this is a safety defect that should be fully covered under a recall, as I should not have to pay for such a major issue on a nearly brand-new car.

NHTSA ID

11725112

Incident

Mar 13, 2026

The mechanics at the Honda dealership reported the following on a vehicle that has approximately 27,000 miles on it: 1. The clutch assembly failed and requires a complete clutch kit replacement. 2. The crankshaft oil seal is leaking, which causes oil to be splattered around the engine bay as the crankshaft spins. 3. Timing chain tensioner cover is seeping oil. Honda provided a video showing the exterior of the vehicle only. The video did not show video evidence the clutch was faulty, or that any leaks were present. The safety of the driver and surrounding traffic was put at risk because the vehicle became unreliable (degraded powertrain performance) due to premature failure of the clutch assembly. Leaky crankshaft oil seal and timing chain tensioner cover are leaking lubricants onto hot engine surfaces, causing noxious fumes. These fumes entered the cabin of the vehicle, putting the health of the driver at risk. The problems listed above were confirmed by a service technician at the Honda dealership. The vehicle/components listed above have not been inspected by the manufacturer, police, insurance representatives, or others at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared when the driver was driving home from New Jersey to Virginia on 3/15/2026. She experienced shuddering when the vehicle shifted from first to second gear, then second to third gear. A noxious odor was detected inside the vehicle. The vehicle was towed to the dealership on 3/16/2026.

NHTSA ID

11724932

Incident

Mar 15, 2026

The contact owned a 2024 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a six-vehicle crash on a major highway. The contact vehicle was crashed into twice on the front end and once on the rear. The contact stated that the contact's vehicle was the fifth vehicle involved in the six-vehicle crash. The air bags did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The contact was later treated at a local medical center. The contact sustained injuries to the right side, upper and lower back, and the neck. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,082.

NHTSA ID

11723242

Incident

Feb 27, 2026

Mileage

37,082 mi

at 2k miles, transmission broke down. car stopped at the middle of the road. transmission had to be replaced at the dealership

NHTSA ID

11720850

Incident

May 20, 2024

The cotter pin and washer nuts connecting the brake pedal to the brake booster are completely missing from my vehicle. Unsure if it was even installed when I purchased the vehicle in 2024. Noticed the issue last Friday the 13th of February, 2026. brought it into a dealership Tuesday the 17th of February, 2026. They diagnosed that the pin was completely gone, which if such was the case i am unsure as to how i’ve been driving the vehicle normally until Friday, but if its just not there then I have reason to suspect that it was never installed properly in the first place, and through normal wear and tear it finally decided to give? But that still wouldn’t explain why its completely missing, and not in the car.

NHTSA ID

11718616

Incident

Feb 13, 2026

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Service Bulletin - A vibration or rattle noise coming from the front passenger-side dashboard area while driving due to the noise potentially coming from the washer reservoir filler neck area. The noise usually occurs when the washer fluid level is half full or lower and is more noticeable in cold weather.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint of the A/C not blowing cold air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.