RoadVitals

2024 Subaru Crosstrek

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
121
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 9, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
3 injuries, 0 deaths reported

Overview

Our database contains 121 NHTSA owner-reported complaints for the 2024 Subaru Crosstrek, most frequently naming the visibility, driver assistance and exterior lighting categories. 2 safety recalls have been issued covering this model year; and 236 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:DRIVELINE:DRIVESHAFT

Nov 9, 2023
4,701 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
The risk: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
Subaru of America, Inc.Manufacturer number WRP-23View on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Aug 4, 2023
35,357 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
The risk: A short circuit may cause a loss of drive power, increasing the risk of a crash.
The remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
Subaru of America, Inc.Manufacturer number WRL-23View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 4, 2026
Fire reported

I was moving from Chicago to Phoenix. No issues for approximately 14 hours of driving/900 miles of driving. Passed a semi and my vehicle started to make a clicking noise. No check engine lights came on and the oil temp didn't spike up. Decided to get to the nearest repair shop but on the way the noise got louder and eventually the engine started smoking. Pulled over and a fire had started underneath the vehicle. Still, no lights came on and the temp gauge was not high. Luckily we were able to put out the fire before it caused any damage. Oil had exploded all over the engine and a hose had bursted off. Again, no warnings/lights ever came up. Vehicle could have exploded and caused major harm/death to me or anyone nearby on the road. Vehicle has been towed to a Subaru dealership and they have done a tear down inspection. Currently waiting on Subaru of America to do an inspection themselves.

NHTSA ID
11775781
Incident
Oct 1, 2026
Engine
Filed Oct 7, 2026

Car was driving at highway speed when I noticed that the car was shifting. Started driving up the hill and then a loud clanking noise started. Pulled over and put the car in park only then did the oil pressure light come on. Metal shavings were found in the oil. The number 3 rod bearing broke cause catastrophic engine failure. Mechanic inspected the pictures of the other rod bearings, the main bearing and the crankshaft and there was no damage. A mechanic at a Subaru dealership confirmed that the number 3 rod bearing is a known issue.

NHTSA ID
11769760
Incident
Aug 7, 2026
Brakes
Filed Oct 1, 2026

My 2024 Subaru Crosstrek with 56k miles on it was driven the day before and operated completely normally with no apparent issues. When I started the car to pull out of a parallel parking spot on a downhill grade with 2 to 3 feet of clearance on either side, several warning lights immediately illuminated on the dashboard. With my foot on the brake pedal as it always is when shifting out of park, normal brake pedal pressure did nothing to keep the car from rolling forward. It was only when I slammed my foot down hard that I was barely able to stop the vehicle, narrowly avoiding a collision with the car parked directly in front of me downhill due to a catastrophic failure of the braking system. If this had occurred in traffic while I was driving this would have been harmful, if not deadly. The vehicle was towed to the Subaru dealership, where technicians confirmed an electronic brake booster failure, logged diagnostic trouble code U1129, and scheduled the replacement of the ABS/brake control assembly (OEM Part # 27596FN003). The complete lack of braking power was witnessed, experienced, and commented on by both the tow truck driver and the dealership valet.

NHTSA ID
11768351
Incident
Sep 28, 2026
Brakes
Filed Sep 22, 2026
Crash reported

The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at an undisclosed speed and attempting to slow down during a turn, the brakes failed to function properly and caused a delay while braking. The vehicle was taken to a dealer, but the technicians were unable to duplicate the failure or determine the cause of the failure. The contact stated that on another occasion while slowing down, the brakes failed to stop the vehicle, causing the contact to crash into the rear of another car. The vehicle was taken to a collision center to be repaired. The failure mileage was 21,353.

NHTSA ID
11766168
Incident
Sep 15, 2026
Mileage
21,353 mi
BrakesDriver assistance
Filed Sep 21, 2026
Crash reported

I was backing out of my driveway at 630 am this morning, September 21, 2026 when I heard what sounded like a loud crash. However, if anything had been in my car’s line of vision a beep would go off to alert me and that didn’t happen. I pulled back into my driveway to check if anything had somehow been behind me and then discovered I had no brakes! My driveway goes down a steep incline and I kept trying to apply my brakes to no avail and I crashed into some trees at the bottom of the driveway. I was not hurt and ran back up the driveway to make sure my car had not hit anyone or anything and there was nothing at all at the top of the driveway. I went back down and saw all the damage on my car: Front bumper and hood were smashed in as well as the driver’s side front and the passenger’s side front areas. I called the local police, my dealership where I leased this car, Patrick Motors in Shrewsbury, Ma, Subaru of American and my insurance agency, Liberty Mutual. At this time, I have nothing available to upload. I wanted to alert you to this situation because after I researched what happened to me and my 2024 Subaru Crosstek Wilderness Model this morning, I discovered that something called Reverse Automatic Braking (RAB) has frequently occurred with the Crossteks. I am fortunate that this happened to me in my own driveway and not going down any other street where I could have hit a person or vehicle or gone into a lake because the brakes stop working when RAB occurs!

NHTSA ID
11765860
Incident
Sep 21, 2026
Filed Sep 20, 2026

Driver side mirror vibrates/shakes (not the housing just the mirror) I am still under warranty and Subaru service techs said they could see the issue but looked for a cause and said nothing was found and therefore couldn’t be a faulty part. There are plenty of like situation posts online. They really need to issue a recall to replace affected mirrors. It is hard to see at highway speeds(50+) with the vibrations occurring

NHTSA ID
11765598
Incident
Mar 14, 2025
Tires & wheels
Filed Sep 3, 2026

Falken 225/55R18 tires had to be replaced for $243.80 per tire due to poor tread design that has caused hydroplaining. 09.03.2026

NHTSA ID
11761868
Incident
Sep 2, 2026
Electrical
Filed Sep 3, 2026

While driving on the [XXX] my car lost power while in drive. I coasted onto the should. I could not get the car out of gear or put the car in park. I chocked the rear tire. I opened the hood. The positive cable had popped off the battery post. I got a piece of paper and created a temporary shim. The car drove home to where i found out on line i needed a battery shim. I purchased the shim at autozone for $6.00 and addressed the problem. I'm glad I did not end up like [XXX] on the LIE. FYI, I replaced my factory battery with a new AGM battery yesterday. When I tightened the negative terminal tight the clamp was still loose. It is weird designed clamp that when tightened slides on a tapered "V" to clamp. I thought maybe it was the new battery post but it measured the same diameter and height. I put the OEM battery back in and it was also loose when pushed all the way down, so it must have been that way from the start. Went to Autozone and bought a post shim. It was to big for the clamp to work so I cut it in half and that picked up the slack enough so the clamp tightened properly. Somebody in design missed the calculation! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11761863
Incident
Sep 2, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-142-26

FUEL/PROPULSION SYSTEM

This bulletin announces a change to the troubleshooting tree when diagnosing DTC P2404 EVAP SYSTEM LEAK DETECTION PUMP SENSE CIRCUIT RANGE/PERFORMANCE.

09-118-24R

ELECTRICAL SYSTEM; ENGINE

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. This is an revised version of the original bulletin.

SubaruNet Announcement (T

ELECTRICAL SYSTEM; POWER TRAIN

This is an update announcement regarding the TechShare & NorthStar Integration - CVT Diag.

18-247-26

ELECTRICAL SYSTEM

This Service Information Bulletin announces Service Manual updates for the diagnosis of hands-free calling and voice recognition concerns.

SubaruNet Announcement (S

ELECTRICAL SYSTEM

This announcement provides information on the connected services platform for Subaru EVs.

15-344-26

ELECTRICAL SYSTEM; ENGINE

This bulletin provides a step-by-step diagnostic procedure for resolving Remote Engine Start (RES) failures for both Telematics and remote engine start equipped vehicles.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Crosstrek by model year
YearComplaintsRecallsInvestigationsIssue Index
2026111050.2
2025480043.7
2024Viewing1212056.5
2023360045.6
2022320040.8
20211151048.2
2020710044.2
20192887052.2
20181955052.0
2017961042.4
20161331041.0
2015171031.0
2014161044.0
2013261045.4
2012200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.