POWER TRAIN:DRIVELINE:DRIVESHAFT
2024 Subaru Crosstrek
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 121 NHTSA owner-reported complaints for the 2024 Subaru Crosstrek, most frequently naming the visibility, driver assistance and exterior lighting categories. 2 safety recalls have been issued covering this model year; and 236 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2023 | 2 | 2 |
| Oct 2023 | 1 | 3 |
| Nov 2023 | 4 | 7 |
| Dec 2023 | 2 | 9 |
| Jan 2024 | 5 | 14 |
| Feb 2024 | 5 | 19 |
| Mar 2024 | 2 | 21 |
| Apr 2024 | 2 | 23 |
| May 2024 | 2 | 25 |
| Jun 2024 | 2 | 27 |
| Jul 2024 | 2 | 29 |
| Aug 2024 | 3 | 32 |
| Sep 2024 | 4 | 36 |
| Oct 2024 | 3 | 39 |
| Nov 2024 | 5 | 44 |
| Dec 2024 | 1 | 45 |
| Jan 2025 | 5 | 50 |
| Feb 2025 | 2 | 52 |
| Mar 2025 | 1 | 53 |
| Apr 2025 | 4 | 57 |
| May 2025 | 3 | 60 |
| Jun 2025 | 2 | 62 |
| Jul 2025 | 2 | 64 |
| Aug 2025 | 4 | 68 |
| Sep 2025 | 3 | 71 |
| Oct 2025 | 1 | 72 |
| Nov 2025 | 13 | 85 |
| Dec 2025 | 8 | 93 |
| Jan 2026 | 2 | 95 |
| Feb 2026 | 2 | 97 |
| Mar 2026 | 3 | 100 |
| Apr 2026 | 1 | 101 |
| Jun 2026 | 3 | 104 |
| Jul 2026 | 4 | 108 |
| Aug 2026 | 3 | 111 |
| Sep 2026 | 7 | 118 |
| Oct 2026 | 2 | 120 |
| Nov 2026 | 1 | 121 |
What owners report
Complaints grouped by the component NHTSA recorded
- Visibility2219.5%
- Driver assistance1715.0%
- Exterior lighting1311.5%
- Brakes119.7%
- Steering108.8%
- Electrical87.1%
- Engine87.1%
- Tires & wheels76.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I was moving from Chicago to Phoenix. No issues for approximately 14 hours of driving/900 miles of driving. Passed a semi and my vehicle started to make a clicking noise. No check engine lights came on and the oil temp didn't spike up. Decided to get to the nearest repair shop but on the way the noise got louder and eventually the engine started smoking. Pulled over and a fire had started underneath the vehicle. Still, no lights came on and the temp gauge was not high. Luckily we were able to put out the fire before it caused any damage. Oil had exploded all over the engine and a hose had bursted off. Again, no warnings/lights ever came up. Vehicle could have exploded and caused major harm/death to me or anyone nearby on the road. Vehicle has been towed to a Subaru dealership and they have done a tear down inspection. Currently waiting on Subaru of America to do an inspection themselves.
- NHTSA ID
- 11775781
- Incident
- Oct 1, 2026
Car was driving at highway speed when I noticed that the car was shifting. Started driving up the hill and then a loud clanking noise started. Pulled over and put the car in park only then did the oil pressure light come on. Metal shavings were found in the oil. The number 3 rod bearing broke cause catastrophic engine failure. Mechanic inspected the pictures of the other rod bearings, the main bearing and the crankshaft and there was no damage. A mechanic at a Subaru dealership confirmed that the number 3 rod bearing is a known issue.
- NHTSA ID
- 11769760
- Incident
- Aug 7, 2026
My 2024 Subaru Crosstrek with 56k miles on it was driven the day before and operated completely normally with no apparent issues. When I started the car to pull out of a parallel parking spot on a downhill grade with 2 to 3 feet of clearance on either side, several warning lights immediately illuminated on the dashboard. With my foot on the brake pedal as it always is when shifting out of park, normal brake pedal pressure did nothing to keep the car from rolling forward. It was only when I slammed my foot down hard that I was barely able to stop the vehicle, narrowly avoiding a collision with the car parked directly in front of me downhill due to a catastrophic failure of the braking system. If this had occurred in traffic while I was driving this would have been harmful, if not deadly. The vehicle was towed to the Subaru dealership, where technicians confirmed an electronic brake booster failure, logged diagnostic trouble code U1129, and scheduled the replacement of the ABS/brake control assembly (OEM Part # 27596FN003). The complete lack of braking power was witnessed, experienced, and commented on by both the tow truck driver and the dealership valet.
- NHTSA ID
- 11768351
- Incident
- Sep 28, 2026
The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at an undisclosed speed and attempting to slow down during a turn, the brakes failed to function properly and caused a delay while braking. The vehicle was taken to a dealer, but the technicians were unable to duplicate the failure or determine the cause of the failure. The contact stated that on another occasion while slowing down, the brakes failed to stop the vehicle, causing the contact to crash into the rear of another car. The vehicle was taken to a collision center to be repaired. The failure mileage was 21,353.
- NHTSA ID
- 11766168
- Incident
- Sep 15, 2026
- Mileage
- 21,353 mi
I was backing out of my driveway at 630 am this morning, September 21, 2026 when I heard what sounded like a loud crash. However, if anything had been in my car’s line of vision a beep would go off to alert me and that didn’t happen. I pulled back into my driveway to check if anything had somehow been behind me and then discovered I had no brakes! My driveway goes down a steep incline and I kept trying to apply my brakes to no avail and I crashed into some trees at the bottom of the driveway. I was not hurt and ran back up the driveway to make sure my car had not hit anyone or anything and there was nothing at all at the top of the driveway. I went back down and saw all the damage on my car: Front bumper and hood were smashed in as well as the driver’s side front and the passenger’s side front areas. I called the local police, my dealership where I leased this car, Patrick Motors in Shrewsbury, Ma, Subaru of American and my insurance agency, Liberty Mutual. At this time, I have nothing available to upload. I wanted to alert you to this situation because after I researched what happened to me and my 2024 Subaru Crosstek Wilderness Model this morning, I discovered that something called Reverse Automatic Braking (RAB) has frequently occurred with the Crossteks. I am fortunate that this happened to me in my own driveway and not going down any other street where I could have hit a person or vehicle or gone into a lake because the brakes stop working when RAB occurs!
- NHTSA ID
- 11765860
- Incident
- Sep 21, 2026
Driver side mirror vibrates/shakes (not the housing just the mirror) I am still under warranty and Subaru service techs said they could see the issue but looked for a cause and said nothing was found and therefore couldn’t be a faulty part. There are plenty of like situation posts online. They really need to issue a recall to replace affected mirrors. It is hard to see at highway speeds(50+) with the vibrations occurring
- NHTSA ID
- 11765598
- Incident
- Mar 14, 2025
Falken 225/55R18 tires had to be replaced for $243.80 per tire due to poor tread design that has caused hydroplaining. 09.03.2026
- NHTSA ID
- 11761868
- Incident
- Sep 2, 2026
While driving on the [XXX] my car lost power while in drive. I coasted onto the should. I could not get the car out of gear or put the car in park. I chocked the rear tire. I opened the hood. The positive cable had popped off the battery post. I got a piece of paper and created a temporary shim. The car drove home to where i found out on line i needed a battery shim. I purchased the shim at autozone for $6.00 and addressed the problem. I'm glad I did not end up like [XXX] on the LIE. FYI, I replaced my factory battery with a new AGM battery yesterday. When I tightened the negative terminal tight the clamp was still loose. It is weird designed clamp that when tightened slides on a tapered "V" to clamp. I thought maybe it was the new battery post but it measured the same diameter and height. I put the OEM battery back in and it was also loose when pushed all the way down, so it must have been that way from the start. Went to Autozone and bought a post shim. It was to big for the clamp to work so I cut it in half and that picked up the slack enough so the clamp tightened properly. Somebody in design missed the calculation! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11761863
- Incident
- Sep 2, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
FUEL/PROPULSION SYSTEM
This bulletin announces a change to the troubleshooting tree when diagnosing DTC P2404 EVAP SYSTEM LEAK DETECTION PUMP SENSE CIRCUIT RANGE/PERFORMANCE.
ELECTRICAL SYSTEM; ENGINE
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. This is an revised version of the original bulletin.
ELECTRICAL SYSTEM; POWER TRAIN
This is an update announcement regarding the TechShare & NorthStar Integration - CVT Diag.
ELECTRICAL SYSTEM
This Service Information Bulletin announces Service Manual updates for the diagnosis of hands-free calling and voice recognition concerns.
ELECTRICAL SYSTEM
This announcement provides information on the connected services platform for Subaru EVs.
ELECTRICAL SYSTEM; ENGINE
This bulletin provides a step-by-step diagnostic procedure for resolving Remote Engine Start (RES) failures for both Telematics and remote engine start equipped vehicles.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.