2024 Subaru Crosstrek

The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at an undisclosed speed and attempting to slow down during a turn, the brakes failed to function properly and caused a delay while braking. The vehicle was taken to a dealer, but the technicians were unable to duplicate the failure or determine the cause of the failure. The contact stated that on another occasion while slowing down, the brakes failed to stop the vehicle, causing the contact to crash into the rear of another car. The vehicle was taken to a collision center to be repaired. The failure mileage was 21,353.

NHTSA ID

11766168

Incident

Sep 15, 2026

Mileage

21,353 mi

I was backing out of my driveway at 630 am this morning, September 21, 2026 when I heard what sounded like a loud crash. However, if anything had been in my car’s line of vision a beep would go off to alert me and that didn’t happen. I pulled back into my driveway to check if anything had somehow been behind me and then discovered I had no brakes! My driveway goes down a steep incline and I kept trying to apply my brakes to no avail and I crashed into some trees at the bottom of the driveway. I was not hurt and ran back up the driveway to make sure my car had not hit anyone or anything and there was nothing at all at the top of the driveway. I went back down and saw all the damage on my car: Front bumper and hood were smashed in as well as the driver’s side front and the passenger’s side front areas. I called the local police, my dealership where I leased this car, Patrick Motors in Shrewsbury, Ma, Subaru of American and my insurance agency, Liberty Mutual. At this time, I have nothing available to upload. I wanted to alert you to this situation because after I researched what happened to me and my 2024 Subaru Crosstek Wilderness Model this morning, I discovered that something called Reverse Automatic Braking (RAB) has frequently occurred with the Crossteks. I am fortunate that this happened to me in my own driveway and not going down any other street where I could have hit a person or vehicle or gone into a lake because the brakes stop working when RAB occurs!

NHTSA ID

11765860

Incident

Sep 21, 2026

Driver side mirror vibrates/shakes (not the housing just the mirror) I am still under warranty and Subaru service techs said they could see the issue but looked for a cause and said nothing was found and therefore couldn’t be a faulty part. There are plenty of like situation posts online. They really need to issue a recall to replace affected mirrors. It is hard to see at highway speeds(50+) with the vibrations occurring

NHTSA ID

11765598

Incident

Mar 14, 2025

Falken 225/55R18 tires had to be replaced for $243.80 per tire due to poor tread design that has caused hydroplaining. 09.03.2026

NHTSA ID

11761868

Incident

Sep 2, 2026

While driving on the [XXX] my car lost power while in drive. I coasted onto the should. I could not get the car out of gear or put the car in park. I chocked the rear tire. I opened the hood. The positive cable had popped off the battery post. I got a piece of paper and created a temporary shim. The car drove home to where i found out on line i needed a battery shim. I purchased the shim at autozone for $6.00 and addressed the problem. I'm glad I did not end up like [XXX] on the LIE. FYI, I replaced my factory battery with a new AGM battery yesterday. When I tightened the negative terminal tight the clamp was still loose. It is weird designed clamp that when tightened slides on a tapered "V" to clamp. I thought maybe it was the new battery post but it measured the same diameter and height. I put the OEM battery back in and it was also loose when pushed all the way down, so it must have been that way from the start. Went to Autozone and bought a post shim. It was to big for the clamp to work so I cut it in half and that picked up the slack enough so the clamp tightened properly. Somebody in design missed the calculation! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11761863

Incident

Sep 2, 2026

AT 45,261 MILES, THE CHECK ENGINE LIGHTS CAME ON AND THE VEHICLE WOULD BARELY START AND RUN. IT WAS TOWED TO A DEALER AND WAS AGAIN DIAGNOSED WITH CARBON BUILD-UP ON THE INTAKE VALVES. THIS IS THE SECOND OCCURRENCE IN JUST OVER A YEAR. IT WAS REPAIRED, AND AGAIN, OTHER THAN THE REPAIR, NOTHING WAS DONE TO PREVENT THIS FROM HAPPENING A THIRD TIME!

NHTSA ID

11761296

Incident

Aug 14, 2026

AT 26,453 MILES, THE CHECK ENGINS LIGHTS ALL CAME ON AND THE VEHICLE WOULDN'T RUN. IT WAS DETERMINED THAT THE INTAKE VALVES HAD EXCESSIVE CARBON BUILD-UP ON THEM. THE ISSUE WAS REPAIRED BY THE DEALER. I CONTACTED SUBARU OF AMERICA TO ADVISE THEM OF THIS SITUATION, STATING THAT THE ISSUE WILL HAPPEN AGAIN BECAUSE NOTHING WAS DONE TO PREVENT THIS FROM RECURRING. IF THIS HAD HAPPENED WHILE MY WIFE WAS ON THE FREEWAY, OR WITH HER GRANDCHILDREN, ANY NUMBER OF DISASTERS COULD HAVE HAPPENED. THIS WILL HAPPEN AGAIN, NO QUESTION. THIS VEHICLE IS NOW UNSAFE FOR MY WIFE TO DRIVE. (THIS DID HAPPEN AGAIN. I WILL SUBMIT ANOTHER REPORT)

NHTSA ID

11761293

Incident

Mar 27, 2025

Drivers side mirror shakes when in motion mainly on uneven roads, slurry sealed roads and freeway. 4 service visits with parts replaced at each visit - vibration still an issue. 5th appointment with engineer more parts exchanged with a claim of working as designed. Extreme distraction while driving and a safety concern when you can not see clearly out of the driver’s side mirror while driving.. currently there is a continuous vibration on the freeway and they state everything is working as designed and there is no abnormal vibration. This is a common known issue with these cars and there is no fix and the company will not admit a serious issue that effects many 2024 and 2025 models. If they replace the mirror the fix does not last long at all and the vibration comes back. I have had 5 service appointments since April to address this issue with no resolve and a continued dismissal from the dealership and the customer advocate department at Subaru. There is a current class action regarding this and still no open recall or fix from Subaru

NHTSA ID

11757799

Incident

Dec 31, 1969

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