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2016 Subaru Crosstrek
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 133 NHTSA owner-reported complaints for the 2016 Subaru Crosstrek, most frequently naming the electrical, powertrain (other) and engine categories. 1 safety recall has been issued covering this model year; and 361 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2018 | 4 | 24 |
| Jan 2019 | 1 | 25 |
| Feb 2019 | 1 | 26 |
| Apr 2019 | 1 | 27 |
| May 2019 | 4 | 31 |
| Jun 2019 | 6 | 37 |
| Jul 2019 | 4 | 41 |
| Aug 2019 | 5 | 46 |
| Sep 2019 | 3 | 49 |
| Oct 2019 | 2 | 51 |
| Nov 2019 | 3 | 54 |
| Dec 2019 | 2 | 56 |
| Jan 2020 | 2 | 58 |
| Feb 2020 | 1 | 59 |
| Mar 2020 | 2 | 61 |
| Apr 2020 | 2 | 63 |
| May 2020 | 3 | 66 |
| Jul 2020 | 3 | 69 |
| Aug 2020 | 2 | 71 |
| Sep 2020 | 6 | 77 |
| Oct 2020 | 3 | 80 |
| Nov 2020 | 1 | 81 |
| Jan 2021 | 1 | 82 |
| Mar 2021 | 2 | 84 |
| Apr 2021 | 1 | 85 |
| May 2021 | 2 | 87 |
| Jun 2021 | 2 | 89 |
| Jul 2021 | 2 | 91 |
| Aug 2021 | 1 | 92 |
| Oct 2021 | 1 | 93 |
| Nov 2021 | 2 | 95 |
| Dec 2021 | 2 | 97 |
| Jan 2022 | 1 | 98 |
| Feb 2022 | 2 | 100 |
| Jul 2022 | 2 | 102 |
| Sep 2022 | 1 | 103 |
| Oct 2022 | 1 | 104 |
| Jan 2023 | 1 | 105 |
| Mar 2023 | 1 | 106 |
| Apr 2023 | 2 | 108 |
| May 2023 | 1 | 109 |
| Jun 2023 | 1 | 110 |
| Aug 2023 | 1 | 111 |
| Sep 2023 | 1 | 112 |
| Oct 2023 | 3 | 115 |
| Dec 2023 | 1 | 116 |
| Jan 2024 | 1 | 117 |
| Feb 2024 | 1 | 118 |
| Mar 2024 | 2 | 120 |
| Apr 2024 | 1 | 121 |
| Jun 2024 | 1 | 122 |
| Jul 2024 | 2 | 124 |
| Sep 2024 | 1 | 125 |
| Dec 2024 | 1 | 126 |
| Apr 2025 | 2 | 128 |
| May 2025 | 1 | 129 |
| Nov 2025 | 1 | 130 |
| Dec 2025 | 1 | 131 |
| Sep 2026 | 1 | 132 |
| Oct 2026 | 1 | 133 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical3728.0%
- Powertrain (other)1813.6%
- Engine1612.1%
- Steering139.8%
- Driver assistance86.1%
- Fuel system86.1%
- Visibility64.5%
- Brakes53.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The Crosstrek has a broken cam carrier. It is a design flaw and known issue of Subaru Crosstrek. A broken or leaking cam carrier is dangerous to the vehicle because it directly compromises engine lubrication, structural integrity, and electrical safety. The cam carrier acts as a structural housing that keeps the camshafts securely in place and seals oil inside the top of the engine. Its liquid sealant fails and is bound to creates several severe operational hazards. The cracked seals has critical oil escaping. If the oil level drops too low, the engine can experience severe internal friction, leading to scored camshaft journals and rod knock while driving. Ultimately can lead to engine failure. Further, it is an immediate fire hazard, especially in the Crosstrek boxer engine design with the oil commonly dripping downward onto high-temperature exhaust components like the catalytic converter or exhaust manifold. Additionally, oil leaking can travel to the spark plug wells and causes misfires, loss of acceleration, and sudden stalling. Moreover, oil leak destroys electronic and sensors including the wiring harness and serpentine belt. Also, toxic cabin fumes from leaking oil burns can pull into the vehicle’s HVAC system and creates an immediate health hazard that can impair driving the vehicle. It is well-documented by Subaru of this issue stemming from factor sealant application (RTV) rather than a wearable maintenance item. Specifically, Technical Service Bulletin TSB 02-192-24 regarding engine oil leak diagnostics. There are 95,000 miles on the Crosstrek only. Subaru Service quoted me $6,101.54 to repair. Please issue a recall on the 2016’s Crosstrek to mandate Subaru to fix the dangers at no charge to the customer. Thank you.
- NHTSA ID
- 11774881
- Incident
- Jun 9, 2026
While driving my 2016 Subaru Crosstrek (VIN: [XXX]) at approximately 70,000 miles, the vehicle experienced a sudden, catastrophic cooling system rupture on the roadway without any prior dashboard warning light. A radiator hose burst, resulting in rapid, complete loss of engine coolant and steam, creating an immediate safety hazard and forcing an emergency roadside stop. A subsequent diagnostic teardown by an independent specialist confirmed the root cause was premature degradation of internal engine seals (the upper oil pan and internal coolant crossover O-rings inside the FB20 engine block). These internal seals failed prematurely, allowing pressurized engine oil and coolant to cross-contaminate. The chemical exposure deteriorated the cooling system hoses from the inside out until structural failure occurred. The failure required an emergency tow, an entire engine-out reseal, cylinder head machining, and replacement of all compromised cooling components at a cost of $5,000 out of pocket. Premature degradation of internal coolant crossover seals in Subaru FB-series engines is a recognized safety defect that causes sudden fluid loss, loss of forward propulsion, and severe hazard on active roadways at relatively low mileage. Subaru of America has declined to issue a recall or assist (Case #XXX). I request a formal NHTSA defect investigation into premature internal coolant crossover O-ring failure on 2013–2018 Subaru Crosstrek vehicles." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11767861
- Incident
- Sep 22, 2026
Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were entering the cabin while driving. This created a potential carbon monoxide exposure risk to me and passengers. Subaru inspected the vehicle and confirmed the exhaust issue existed before I purchased the car. The selling dealership did not disclose this safety defect and refused to unwind the sale when notified.
- NHTSA ID
- 11704175
- Incident
- Nov 30, 2025
A/C Control Head and connector burned on both ends. Dealer service center stated it was a significant safety/fire hazard if we had not immediately taken in to be checked. No warning, no fuses out. Only indication something was wrong is a/c turned on but only on 1,2 and 4. Then, same day, only on 4. Next day took to Subaru service center. When we asked how would replacing parts stop this from happening again, we were told original parts had a “Design Flaw” and was “Defective”. Replacement/New parts wiring system actually corrects the OEM defect.
- NHTSA ID
- 11697638
- Incident
- Oct 20, 2025
Hood latch failed causing hood to fly open, smashing and breaking my windshield.
- NHTSA ID
- 11658990
- Incident
- Mar 23, 2025
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
- NHTSA ID
- 11657595
- Incident
- Dec 10, 2024
Full electrical power steering failure
- NHTSA ID
- 11654714
- Incident
- Feb 10, 2025
How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, I fell into the bad and abusive practice of buying a car as is since at no time did that used car dealer in Raleigh inform about the correction and rust that is underneath the car. If they had said so, I would not buy the car since it cannot be fixed and at the Subaru dealer where I live, they told me that the car should not have been sold for use on the road due to the degree of correction and rust it presents. In September, when it did not pass the inspection, I came to find out about the situation of the poor condition underneath the car. It had a leaking muffler and they had to repair it so that the car could pass inspection. I present other situations; but the worst is the state of deterioration. BBB and Consumer Protective, I made complaints and nothing was the result; Because they offered through BBB a settlement at a supposedly low price (I did not accept because I did not trust the sale due to bad faith) and through Consumer Protection, they told me to go to court. I went to court because up to $10,000.00usd, they will see the case without legal assistance; I did not qualify because that dealer sold the car for more than $10,000.00usd. The government could veto the law on car sales as it is, because they abuse and continue selling risky cars and the problem falls on the buyer. Please!! I need a help in this situation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11628719
- Incident
- Sep 25, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; POWER TRAIN
This is an update announcement regarding the TechShare & NorthStar Integration - CVT Diag.
ELECTRICAL SYSTEM
This announcement provides information on the connected services platform for Subaru EVs.
ELECTRICAL SYSTEM; ENGINE
This bulletin provides a step-by-step diagnostic procedure for resolving Remote Engine Start (RES) failures for both Telematics and remote engine start equipped vehicles.
ELECTRICAL SYSTEM
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.
ELECTRICAL SYSTEM
This announcement provides information on DCM replacememts due to a parasitic draw.
ENGINE
This announcement provides information on an outage affecting the Subaru Select Monitor 5 application.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.