RoadVitals

2016 Subaru Crosstrek

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
133
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 28, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
1 injuries, 0 deaths reported

Overview

Our database contains 133 NHTSA owner-reported complaints for the 2016 Subaru Crosstrek, most frequently naming the electrical, powertrain (other) and engine categories. 1 safety recall has been issued covering this model year; and 361 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Feb 28, 2019
1,303,530 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
The risk: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
The remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
Subaru of America, Inc.Manufacturer number WUE-90View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Oct 31, 2026

The Crosstrek has a broken cam carrier. It is a design flaw and known issue of Subaru Crosstrek. A broken or leaking cam carrier is dangerous to the vehicle because it directly compromises engine lubrication, structural integrity, and electrical safety. The cam carrier acts as a structural housing that keeps the camshafts securely in place and seals oil inside the top of the engine. Its liquid sealant fails and is bound to creates several severe operational hazards. The cracked seals has critical oil escaping. If the oil level drops too low, the engine can experience severe internal friction, leading to scored camshaft journals and rod knock while driving. Ultimately can lead to engine failure. Further, it is an immediate fire hazard, especially in the Crosstrek boxer engine design with the oil commonly dripping downward onto high-temperature exhaust components like the catalytic converter or exhaust manifold. Additionally, oil leaking can travel to the spark plug wells and causes misfires, loss of acceleration, and sudden stalling. Moreover, oil leak destroys electronic and sensors including the wiring harness and serpentine belt. Also, toxic cabin fumes from leaking oil burns can pull into the vehicle’s HVAC system and creates an immediate health hazard that can impair driving the vehicle. It is well-documented by Subaru of this issue stemming from factor sealant application (RTV) rather than a wearable maintenance item. Specifically, Technical Service Bulletin TSB 02-192-24 regarding engine oil leak diagnostics. There are 95,000 miles on the Crosstrek only. Subaru Service quoted me $6,101.54 to repair. Please issue a recall on the 2016’s Crosstrek to mandate Subaru to fix the dangers at no charge to the customer. Thank you.

NHTSA ID
11774881
Incident
Jun 9, 2026
Engine
Filed Sep 29, 2026

While driving my 2016 Subaru Crosstrek (VIN: [XXX]) at approximately 70,000 miles, the vehicle experienced a sudden, catastrophic cooling system rupture on the roadway without any prior dashboard warning light. A radiator hose burst, resulting in rapid, complete loss of engine coolant and steam, creating an immediate safety hazard and forcing an emergency roadside stop. A subsequent diagnostic teardown by an independent specialist confirmed the root cause was premature degradation of internal engine seals (the upper oil pan and internal coolant crossover O-rings inside the FB20 engine block). These internal seals failed prematurely, allowing pressurized engine oil and coolant to cross-contaminate. The chemical exposure deteriorated the cooling system hoses from the inside out until structural failure occurred. The failure required an emergency tow, an entire engine-out reseal, cylinder head machining, and replacement of all compromised cooling components at a cost of $5,000 out of pocket. Premature degradation of internal coolant crossover seals in Subaru FB-series engines is a recognized safety defect that causes sudden fluid loss, loss of forward propulsion, and severe hazard on active roadways at relatively low mileage. Subaru of America has declined to issue a recall or assist (Case #XXX). I request a formal NHTSA defect investigation into premature internal coolant crossover O-ring failure on 2013–2018 Subaru Crosstrek vehicles." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11767861
Incident
Sep 22, 2026
Engine
Filed Dec 10, 2025

Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were entering the cabin while driving. This created a potential carbon monoxide exposure risk to me and passengers. Subaru inspected the vehicle and confirmed the exhaust issue existed before I purchased the car. The selling dealership did not disclose this safety defect and refused to unwind the sale when notified.

NHTSA ID
11704175
Incident
Nov 30, 2025
Electrical
Filed Nov 5, 2025

A/C Control Head and connector burned on both ends. Dealer service center stated it was a significant safety/fire hazard if we had not immediately taken in to be checked. No warning, no fuses out. Only indication something was wrong is a/c turned on but only on 1,2 and 4. Then, same day, only on 4. Next day took to Subaru service center. When we asked how would replacing parts stop this from happening again, we were told original parts had a “Design Flaw” and was “Defective”. Replacement/New parts wiring system actually corrects the OEM defect.

NHTSA ID
11697638
Incident
Oct 20, 2025
Interior & seats
Filed May 5, 2025

Hood latch failed causing hood to fly open, smashing and breaking my windshield.

NHTSA ID
11658990
Incident
Mar 23, 2025
Powertrain (other)Steering
Filed Apr 29, 2025

The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.

NHTSA ID
11657595
Incident
Dec 10, 2024
Steering
Filed Apr 15, 2025

Full electrical power steering failure

NHTSA ID
11654714
Incident
Feb 10, 2025
Body & structure
Filed Dec 3, 2024

How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, I fell into the bad and abusive practice of buying a car as is since at no time did that used car dealer in Raleigh inform about the correction and rust that is underneath the car. If they had said so, I would not buy the car since it cannot be fixed and at the Subaru dealer where I live, they told me that the car should not have been sold for use on the road due to the degree of correction and rust it presents. In September, when it did not pass the inspection, I came to find out about the situation of the poor condition underneath the car. It had a leaking muffler and they had to repair it so that the car could pass inspection. I present other situations; but the worst is the state of deterioration. BBB and Consumer Protective, I made complaints and nothing was the result; Because they offered through BBB a settlement at a supposedly low price (I did not accept because I did not trust the sale due to bad faith) and through Consumer Protection, they told me to go to court. I went to court because up to $10,000.00usd, they will see the case without legal assistance; I did not qualify because that dealer sold the car for more than $10,000.00usd. The government could veto the law on car sales as it is, because they abuse and continue selling risky cars and the problem falls on the buyer. Please!! I need a help in this situation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11628719
Incident
Sep 25, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SubaruNet Announcement (T

ELECTRICAL SYSTEM; POWER TRAIN

This is an update announcement regarding the TechShare & NorthStar Integration - CVT Diag.

SubaruNet Announcement (S

ELECTRICAL SYSTEM

This announcement provides information on the connected services platform for Subaru EVs.

15-344-26

ELECTRICAL SYSTEM; ENGINE

This bulletin provides a step-by-step diagnostic procedure for resolving Remote Engine Start (RES) failures for both Telematics and remote engine start equipped vehicles.

15-304-22R

ELECTRICAL SYSTEM

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.

SubaruNet Announcement (Q

ELECTRICAL SYSTEM

This announcement provides information on DCM replacememts due to a parasitic draw.

SubaruNet Announcement (S

ENGINE

This announcement provides information on an outage affecting the Subaru Select Monitor 5 application.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Crosstrek by model year
YearComplaintsRecallsInvestigationsIssue Index
2026111050.2
2025480043.7
20241212056.5
2023360045.6
2022320040.8
20211151048.2
2020710044.2
20192887052.2
20181955052.0
2017961042.4
2016Viewing1331041.0
2015171031.0
2014161044.0
2013261045.4
2012200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.