RoadVitals

2021 Subaru Crosstrek

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
115
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 9, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
6 injuries, 0 deaths reported

Overview

Our database contains 115 NHTSA owner-reported complaints for the 2021 Subaru Crosstrek, most frequently naming the visibility, driver assistance and engine categories. 1 safety recall has been issued covering this model year; and 326 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

Nov 9, 2023
95,830 units potentially affected
The defect: Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
The risk: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
The remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Subaru of America, Inc.Manufacturer number WRQ-23View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Sep 5, 2026

Drivers side door, interior automatic door lock switch spins and makes a clicking sound when you just start go forward.

NHTSA ID
11762313
Incident
Sep 4, 2026
Electrical
Filed Aug 24, 2026

There have been multiple instances where my car has failed to “restart” if the auto-start-stop feature is on. I immediately turn that setting off every time I get into my car because if I pause for too long at a light/stop sign etc.the engine will stall and turn off (without being in park). I have reported this to Subaru on many occasions and they’ve told me to replace the battery, so I did, and nothing changed. I’ve also replaced the starter and that didn’t help either. I’m now unable to turn my car off at gas stations because I’m worried it won’t restart. I just saw that a law suit has opened because of this electrical issue so I wanted to formally report my concerns. This needs to be a safety recall.

NHTSA ID
11758970
Incident
Aug 23, 2026
Brakes
Filed Aug 21, 2026

We brought the vehicle in for routine maintenance. They reported that all brake hoses were bulging and at risk of failing at any time. They said that there was a related recall for a similar issue on other CrossTrek's but that ours was not included in the VIN list, so was not a part of the recall. This appears to be a serious component failure which could result in a fatal accident. The fact that this happened with all brake hoses indicates a defective component. We were lucky that we found it and were able to have it addressed before the brakes failed.

NHTSA ID
11758570
Incident
Jul 17, 2026
Driver assistanceElectricalPowertrain (other)
Filed Jul 31, 2026

Was driving on highway when all of the lights on my dash illuminated. Eventually I got a warning for oil at temp alarm. Was giving code P2757 and P0700. Looks like this a common issue in Subarus but doesn’t look like it covers anything after 2020.

NHTSA ID
11754078
Incident
Jul 31, 2026
Engine
Filed Jul 16, 2026

- Rod #4 failure of unknown cause, although there is speculation that current failure may be related to a major repair in oil system a year ago. - My safety along with my unborn child’s, husband’s and brother in law’s were all at risk. Another driver had to take evasive action to avoid hitting us in an active fast lane on I-70 going between 65-70 mph. There was no shoulder available to pull off on until a half mile up the road. - Yes the problem has been confirmed from the dealership partially. They did not identify a cause for the sudden failure. However stated it could not be determined if this failure is or is not related to a previous major engine repair made a year ago. - The engine has been inspected by the dealership and warranty company. - There were no warning signals prior to either engine failures. The first one being a year ago for head gasket failure that allowed oil to mix with coolant. With the most recent failure the engine ticked briefly after braking to merge for construction, the oil pressure light followed by engine light turned on 5 seconds before engine completely lost power.

NHTSA ID
11750897
Incident
Jun 29, 2026
Powertrain (other)
Filed Jul 14, 2026

Viscous Coupling and center differential failing. unable to turn at low speeds. Low mileage vehicle, under 40,000. This is a several 1000$ repair that happens right after warranty

NHTSA ID
11750393
Incident
Jul 14, 2026
Suspension
Filed Jul 14, 2026

The contact owns a 2021 Subaru Crosstrek. The contact stated that while driving at undisclosed speeds and turning to the right or the left, the steering wheel and the vehicle were shaking and vibrating abnormally. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the control arms and struts needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

NHTSA ID
11750237
Incident
Jan 25, 2025
Mileage
85,000 mi
Engine
Filed Jul 6, 2026

Thermo Control Valve (TCV) causes a check engine light to come on and disables eyesight issue started May 29, 2026. The check engine would go on and off. Now it just stays

NHTSA ID
11748542
Incident
May 29, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

05-62-18R

STRUCTURE:BODY

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

SubaruNet Announcement (C

ELECTRICAL SYSTEM; POWER TRAIN

This Announcement provides diagnostic assistance for CVT issues.

16-132-20R

POWER TRAIN

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.

16-154-25R

POWER TRAIN

This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.

15-308-23R

ELECTRICAL SYSTEM

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

16-158-26

POWER TRAIN

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Crosstrek by model year
YearComplaintsRecallsInvestigationsIssue Index
2026800—
2025430042.9
20241182056.1
2023340046.3
2022310041.3
2021Viewing1151049.1
2020690043.9
20192847051.0
20181945052.1
2017941042.5
20161311040.4
2015171031.0
2014161044.0
2013261045.4
2012200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.