2023 Subaru Crosstrek

I filled up my 2023 Subaru Crosstrek with gasoline and a short time later the Check Engine light came on as did the warning lights that the safety features associated with the EyeSight system indicating it was no longer functioning. It encouraged me to get the car checked immediately. It turned out that I had not completely tightened the gas cap. I tightened the gas’s cap hoping the safety featured would reset - it didn’t. I contacted Subaru and they said it should reset after a few stops when the engine is shut off. I was on a road trip from Pennsylvania to Maine on a weekend so there was no place to get it checked or reset. We stopped multiple times along the way and it never reset. There were no Subaru dealers at our destination in Maine. Finally after some research I found out I needed disconnect the battery for at least 30 minutes and the car’s computer will reset. It worked. My point is that a simple loose gas cap will TOTALLY DISABLE all of the car’s SAFTY features associated with the EyeSight system create a safety problem totally unassociated with a loose cap or vapor leak. I can understand the warning lights coming on telling the driver to have the car serviced immediately. I do not understand why it needs to disable the collision avoidance, line crossing warning and other SAFETY FEATURES associated with EyeSight, making the car less safe.

NHTSA ID

11774391

Incident

Sep 12, 2026

2023 Subaru Crosstrek, 88,000 miles. Oil temperature warning light illuminated on October 5, 2026; dealer diagnosed CVT torque converter failure requiring replacement ($2,954 repair). This is the second CVT failure in two months: the same dealer replaced the CVT valve body in August 2026 (~$3,400) for the same warning light. Vehicle has remained parked at the dealer since the failure — driving with a failing torque converter can damage the CVT. Submitting as a transmission defect report."

NHTSA ID

11771919

Incident

Oct 5, 2026

Often the brakes are squishy. They require me to push almost all the way down on the brake pedal to engage. This has happened several times of the last year.

NHTSA ID

11761205

Incident

Sep 1, 2026

The battery and electrical system died while I was at a red light in traffic on my way to work. I was stuck on a major road with trucks and traffic behind me while I was stuck in the middle lane. I had to wait for help to be pushed out of traffic to the sidewalk and wait for a jump. The Subaru dealership confirmed this was an issue with their battery and auto stop/start system and charged me $600 to replace the battery. When it died, every light on my dashboard lit up but there was no prior warning. I no longer have this vehicle as I did not feel safe driving it anymore and I traded it in for something completely different.

NHTSA ID

11758851

Incident

Apr 24, 2026

Purchased vehicle 8/27/2025 within 1 day and 1 month of 2 separate class action lawsuits. Purchased from CarMax Wilmington. Car produced electrical shock to my hand first time I attempted to pair the vehicle. Parkway stated at that time I was under an additional warranty but the vehicle would require constant “updates”. This was an intentional deception to prevent me from pursuing what is required under the law, which is the replacement of head unit and subsequent by back of the vehicle when those services fail. "I am reporting a severe pre-crash safety module defect and subsequent dealer concealment on a 2023 Subaru Crosstrek. Two weeks prior to being rear-ended, Parkway Subaru in Wilmington, NC, executed seven failed EyeSight safety recalibration sequences. The service department concealed the component failure, falsely stating the vehicle 'just needed updates,' releasing an unsafe vehicle with non-functional automated braking into commerce. Post-collision, the vehicle was redirected to an uncertified shop to perform unauthorized repairs and cover up the pre-existing safety failure. Service Manager Selena Tighe verbally threatened me to suppress my references to federal class-action safety filings.

NHTSA ID

11737874

Incident

Apr 15, 2026

Replaced battery 3 times. Believe this car has the parasitic battery issue. Attached on of the bills. Looking for the other 2.

NHTSA ID

11736353

Incident

Dec 24, 2024

the rear brakes keep engaging while the car is driving. we purchased the car in November 2022. this happened in December 2024 & at the time a dealership in [XXX] area (where my son attended college), said it was an issue and replaced parts in the brake system. yesterday while we were driving back from [XXX] to Houston - the brakes started to make loud squeaking noise as if they were engaged and the brake light keep going on and off. fortunately, this happened very near to Houston and we drove slowly on by roads back home. it feels likes driving with hand brake engaged. fortunately nothing happened to us. but this is a systemic problem with subaru crosstek! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11735448

Incident

May 3, 2026

Passenger side valve cover gasket and spark plug seal failure.

NHTSA ID

11721593

Incident

Feb 14, 2026

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