Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported
Overview
Our database contains 43 NHTSA owner-reported complaints for the 2025 Subaru Crosstrek, most frequently naming the driver assistance, visibility and electrical categories. 97 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 6 in Dec 2025. Most recent month: 3.View as table
Monthly owner complaints for the 2025 Subaru Crosstrek
Month
Complaints filed
Cumulative
Jan 2025
1
1
Mar 2025
1
2
May 2025
2
4
Jun 2025
1
5
Aug 2025
4
9
Sep 2025
4
13
Oct 2025
3
16
Nov 2025
3
19
Dec 2025
6
25
Feb 2026
4
29
Mar 2026
1
30
Apr 2026
2
32
May 2026
3
35
Jun 2026
5
40
Jul 2026
3
43
What owners report
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
While driving on a road with a round about as I entered into the round about turn the vehicle lane keeping assist pulled the wheels and caused me to slam into the curb damaging the passenger side front and back wheel. It shoved the front wheel back into the inner fender wheel well and made the vehicle unable to be driven. I tried to counter steer to prevent slamming into the curb but there was no response from the vehicle.
NHTSA ID
11753387
Incident
Jul 27, 2026
Visibility
Filed Jul 21, 2026
I leased. 2025 Subaru Crosstrek Premium last May and after I drove it for a few days I discovered the driver side mirror was shaking and made it impossible to see traffic clearly, especially at night. I took the car back to the dealer several times but they could not fix it. There is a class action lawsuit against Subaru for the defective driver side mirror.
NHTSA ID
11751846
Incident
May 30, 2025
Powertrain (other)
Filed Jul 8, 2026
I am reporting a possible power train/drivetrain issue with a 2025 Subaru Crosstrek Wilderness. At steady highway speeds, most noticeably around 72–76 mph under light accelerator load, the vehicle produces a persistent high-frequency ringing/whining tone throughout the cabin. The noise stops when I lift off the accelerator and rarely occurs when traveling downhill, which suggests it may be related to drivetrain load rather than ordinary wind, road, or tire noise. The suspected component or system is UNKNOWN, but based on the operating conditions it may involve the CVT, differential, or related drivetrain/power train components. The vehicle is available for inspection upon request. The issue has been reproduced and confirmed by a Subaru dealer. The vehicle was previously inspected by the dealer, and the rear differential was replaced during an attempted repair, but the noise persisted. The vehicle was returned for additional diagnosis, and dealership personnel confirmed the same noise. The manufacturer later stated that the condition was considered a normal characteristic after comparison with another like-model Crosstrek Wilderness, but no specific root cause or technical explanation was provided. My safety concern is that a persistent, load-dependent drivetrain noise at highway speeds could indicate abnormal wear, resonance, or mechanical instability in the CVT, differential, or related power train components. If the condition reflects an unresolved defect, it could potentially lead to premature drivetrain failure or loss of power while driving at highway speeds. There have been no warning lamps or dashboard messages associated with the condition. The issue first appeared while the vehicle was still very new and under factory warranty, and it remains unresolved.
NHTSA ID
11749212
Incident
Jan 28, 2026
AirbagsSeat belts
Filed Jun 22, 2026
Crash reported2 injuries reported
The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving approximately 50 MPH with his wife inside the vehicle, the contact experienced a medical emergency and blacked out, causing the vehicle to accelerate to approximately 70 MPH. The vehicle crashed into a culvert pipe in a ditch and launched into the air, landing front-first before landing on all four wheels in a patch of grass. The air bags did not deploy, and the driver's side seat belt unlatched, causing the contact to hit the windshield head-first. The contact sustained a blunt force forehead injury, eyebrow cuts, right knee cuts, and small cuts on the left arm. The contact’s wife sustained a fractured back (T4) and injuries across the shoulder and abdomen from the seat belt. Medical attention was needed, and the contact and wife were transported to the hospital. The vehicle was towed to a tow yard and had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
NHTSA ID
11745558
Incident
Jun 20, 2026
Mileage
10,000 mi
Driver assistanceSteering
Filed Jun 17, 2026
Suddenly lost power steering, almost impossible to steer car to shoulder lane and stop. the car was taken to Fitzgerald Subaru, where technician found fault code C2532. Failure in Steering Gearbox assembly. Per Subaru techline case 260518-1300094. Advised to replace assembly. Parts used/replaced: 34110FN03A Need 023212010 x 2 051030300 x2 2 of 023212010. Nut castle 2 of 051030300. Cotter pin 2 of 44616AA291 Gasket - exhau
NHTSA ID
11744713
Incident
May 20, 2026
Driver assistance
Filed Jun 3, 2026
The EyeSight system always pulls the car toward highway exits when you’re driving on the right lane of a highway. You have to fight the steering to keep the car centered in the lane.
NHTSA ID
11741751
Incident
Jun 3, 2026
Filed Jun 3, 2026
Sirius XM radio pop up advertisement disables the touch screen and features until the little red x button is hit in the top right corner away from the driver.
NHTSA ID
11741737
Incident
Jun 2, 2026
Filed Jun 3, 2026
The Sirius XM advertisement creates an unsafe experience. The only way to safe way close it requires the driver to pull over to touch the “X”, or to risk taking eyes off the road in order to use the interface, including the climate control.
NHTSA ID
11741717
Incident
Jun 2, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
09-81-21R
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
This bulletin announces design changes made to the fuel injector in response to the DTCs listed. (This is an revised version of the original bulletin.)
16-159-26
ELECTRICAL SYSTEM
This bulletin provides new diagnostic steps for DTC P0851 and P0852 to be used in conjunction with the applicable Service Manual.
04-31-26
This bulletin announces the diagnostic procedure to be performed before the service manual.
07-242-26
ENGINE; STEERING
This bulletin outlines a repair procedure to be performed if DTC B2781 is set in the steering lock control module.
15-311-23R
ELECTRICAL SYSTEM
This bulletin provides instruction for use (FOTA) of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and Navigation system utilized in the models listed. (This is an revised version of the original bulletin).
02-193-24R
ENGINE
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.