Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2025 Subaru Crosstrek submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I leased. 2025 Subaru Crosstrek Premium last May and after I drove it for a few days I discovered the driver side mirror was shaking and made it impossible to see traffic clearly, especially at night. I took the car back to the dealer several times but they could not fix it. There is a class action lawsuit against Subaru for the defective driver side mirror.
When driving under windy conditions and/or at highway speeds (55mph+), the side mirror vibrate excessively. This causes blurring and obscuring of images in the mirror, sometimes to the point where you cannot see anything clearly. This thankfully has not cause any accidents for me, but I have heard many other owners have the same problem. I have heard owners claim Subaru is aware of this problem and their repair is subpar
See attached document for complaint.
Shortly after I bought the new car from a dealership in June 2025, I noticed the driver side mirror vibrates at speed above 60 mph, which makes the images in the mirror become quite blurry and makes it hard to judge the distance of other vehicles especially at night. I took the car to the dealership, and they confirmed the issue, then they replaced the mirror with a new one from Subaru America. The vibration improved a little bit but still obviously blurry even around 45 mph. Weeks later, the dealership notified me that Subaru America provided a TSB for the issue. After the dealership applied the solution based on the TSB, there was not much change. The dealership then tried again with the TSB solution but didn't work.
Upon driving off the lot at highway speeds I noticed that the driver's side mirror was vibrating more than expected. Over the last few months of ownership and at almost 6,000 miles the vibration has gotten worse.
The drivers side mirror shakes and vibrates during normal local driving on my brand new 2025 Subaru Crosstrek Limited. I brought it in to be fixed and they did work on it but it did not fix the problem. I am have to bring it back a second time. I am reporting this as this is a known issue and Subaru has yet to come up with permanent fix. It makes car shake and provide poor visibility if don't have a clear view to gauge from.
Driver's side mirror wobbles/vibrates at highway speeds causing blurriness of objects and LED light trials. The dealer serviced it with a Subaru provided Service Bulletin #12-268-25 but still have the issue after that initial fix. This is a brand new car purchased in June 2025. My previous 2021 Subaru Crosstrek never had this issue and was noticed on my first highway trip.
Since purchasing the vehicle, I have had numerous problems with the lane departure warning. It is inconsistent on a daily basis. The only time it responds the way it is supposed to, is if there is average light and very vivid road/lane markings. It sometimes does not respond to yellow lines in the road unless they are very vivid. It often misses white lines unless there is a strong contrast to the road. When it rains, all systems on my dashboard show that they are off and the word "EYESIGHT" has a slash through it. There have been some instances where the car has not turned off, despite pushing the control repeatedly...and not allowing me entrance to the car despite the key in my hand and trying to open the locked car.
I bought my Subaru new from a dealer on Friday. Upon driving it off the lot, the driver side mirror vibrated so much that it made the mirror's image blurry. You can not accurately judge traffic behind you to tell if it is safe to merge. There is a technical service bulletin about this problem and the dealer tried to make that repair today, Monday morning. The repair did not fix the problem and the mirror is still creating an unsafe driving experience. The dealer was able to reproduce the issue and is documented on paper. Subaru has neglected to come up with a solution to properly fix this issue and the part should be recalled.
The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving at night, the strip on the front windshield failed to function as intended. The contact stated that the strip was designed to keep the top section of the front windshield dark to avoid the glare from the headlights of oncoming vehicles, while the bottom section of the windshield was clear. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The vehicle was taken to the dealer; however, no cause for the failure was found. The manufacturer was notified of the failure. The failure mileage was approximately 6,000.
On [XXX], at [XXX] , my sunroof spontaneously exploded outwards while driving at 65mph going north bound. There was not an object that struck the vehicle. The next vehicle ahead of me was nearly 1/4 mile ahead of me. I was driving down the road, heard a loud pop, followed by a wind whistling noise. I opened my sunroof sliding cover to find shattered glass and some glass falling to my face. I contact the dealer and have a appointment scheduled for the 5th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver side mirror has a vibrating issue at high speed or bumpy road. The visibility is impacted and causing motion sickness. It can create a safety issue if the manufacturer or dealership is not able to fix or address the issue properly This issue has been confirmed by multiple people including delearship technicians. Per dealership technicians, this is the way crosstrek is for 2024/2025 model. The dealership tried to correct by installing more insulation. Unfortunately it does not help.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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