RoadVitals

2012 Subaru Crosstrek

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 3, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Subaru Crosstrek, most frequently naming the engine and exterior lighting categories. 134 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine266.7%
  • Exterior lighting133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineExterior lighting
Filed Apr 3, 2019

SUBARU HAS ISSUED TWO RECALLS FOR THE SUBARU CROSSTREK 2013: BREAK LIGHTS AND ENGINE STALLS DUE TOMORROW VALVE CRACK. THESE ARE BOTH SAFETY RECALLS. I CONTACTED TWO SUBARU DEALERS FOR THE RECALL, AND IT'S BEEN A MONTH SINCE THEY'VE SAID THEY COULD TAKE MAY CAR. I CALLED TWICE MORE, AND THEY KEEP TELLING ME ANOTHER MONTH.

NHTSA ID
11193710
Incident
Feb 22, 2019
Mileage
65,000 mi
Engine
Filed Aug 23, 2018

TL* THE CONTACT OWNS A 2010 (NA) SUBARU CROSSTREK. THE CONTACT STATED THAT EVERY 1,000 MILES A QUART OF OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBARU SUPERSTORE OF CHANDLER (1050 S GILBERT RD, CHANDLER, AZ 85286, (480) 222-6000) WHERE THE CONTACT WAS INFORMED THAT AN OIL STUDY COULD BE PERFORMED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID
11121893
Incident
Aug 1, 2016
Mileage
90,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SubaruNet Annoucement (E

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

01-167-08R

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

POWER TRAIN

This announcement provides information on the remanufactured CVT transmission program.

07-240-26R

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

03-97-26

POWER TRAIN

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

01-167-08R

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Crosstrek by model year
YearComplaintsRecallsInvestigationsIssue Index
2026800
2025430044.0
20241082055.2
2023320046.9
2022290042.1
20211121048.7
2020680043.4
20192837051.9
20181945052.1
2017941042.5
20161311040.4
2015171031.0
2014161044.0
2013251041.7
2012Viewing200

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.