VISIBILITY:SUN/MOON ROOF ASSEMBLY
2021 BMW X5
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 107 NHTSA owner-reported complaints for the 2021 BMW X5, most frequently naming the electrical, engine and powertrain (other) categories. 12 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 288 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2020 | 2 | 2 |
| Jan 2021 | 2 | 4 |
| Apr 2021 | 3 | 7 |
| May 2021 | 1 | 8 |
| Jun 2021 | 1 | 9 |
| Jul 2021 | 3 | 12 |
| Aug 2021 | 2 | 14 |
| Sep 2021 | 3 | 17 |
| Oct 2021 | 2 | 19 |
| Dec 2021 | 2 | 21 |
| Jan 2022 | 1 | 22 |
| Feb 2022 | 5 | 27 |
| Mar 2022 | 1 | 28 |
| May 2022 | 1 | 29 |
| Jul 2022 | 1 | 30 |
| Aug 2022 | 1 | 31 |
| Nov 2022 | 1 | 32 |
| Mar 2023 | 1 | 33 |
| Apr 2023 | 2 | 35 |
| May 2023 | 1 | 36 |
| Jul 2023 | 1 | 37 |
| Sep 2023 | 2 | 39 |
| Oct 2023 | 3 | 42 |
| Nov 2023 | 1 | 43 |
| Dec 2023 | 1 | 44 |
| Jan 2024 | 1 | 45 |
| May 2024 | 1 | 46 |
| Jun 2024 | 1 | 47 |
| Jul 2024 | 2 | 49 |
| Aug 2024 | 3 | 52 |
| Nov 2024 | 1 | 53 |
| Dec 2024 | 1 | 54 |
| Jan 2025 | 2 | 56 |
| Feb 2025 | 2 | 58 |
| Apr 2025 | 2 | 60 |
| Jun 2025 | 1 | 61 |
| Jul 2025 | 2 | 63 |
| Aug 2025 | 2 | 65 |
| Sep 2025 | 4 | 69 |
| Oct 2025 | 4 | 73 |
| Nov 2025 | 2 | 75 |
| Dec 2025 | 4 | 79 |
| Jan 2026 | 3 | 82 |
| Feb 2026 | 2 | 84 |
| Mar 2026 | 2 | 86 |
| Apr 2026 | 3 | 89 |
| May 2026 | 5 | 94 |
| Jun 2026 | 1 | 95 |
| Jul 2026 | 2 | 97 |
| Aug 2026 | 5 | 102 |
| Sep 2026 | 5 | 107 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical3825.7%
- Engine3120.9%
- Powertrain (other)2818.9%
- Driver assistance1812.2%
- Airbags74.7%
- Brakes64.1%
- Body & structure42.7%
- Visibility32.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
12 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION:SOFTWARE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My 2021 BMW X5 xDrive40i intermittently fails to start, occurring on approximately 80% of start attempts, and displays the message "Repeat Start Attempt." This has been confirmed by code reading to be a starter-related malfunction. This defect significantly affects vehicle reliability and raises a potential safety concern. BMW previously recalled vehicles equipped with similar starter motors due to starter solenoid defects that could cause overheating, electrical short circuits, and an increased risk of vehicle fire. The symptoms on my vehicle appear consistent with those associated with the previously identified defect. I respectfully request that NHTSA investigate whether the starter motor defect previously addressed through BMW recalls extends beyond the identified production range, including 2021 model year vehicles. The recurring failure, similarity to previously recalled defects, and potential fire hazard warrants further review.
- NHTSA ID
- 11766408
- Incident
- Jul 1, 2026
My 2021 BMW X5 xDrive40i Sport (112,000 miles) intermittently fails to start, occurring on approximately 80% of start attempts, and displays the message "Repeat Start Attempt." The issue first occurred on September 8, 2026, while the vehicle was parked at my residence and was confirmed by BMW Roadshow Memphis on September 11, 2026, as a starter-related malfunction. The dealer quoted more than $1,600 to replace the starter motor because the vehicle is outside the warranty period. This defect significantly affects vehicle reliability and raises a potential safety concern. BMW previously recalled vehicles equipped with similar starter motors due to starter solenoid defects that could cause overheating, electrical short circuits, and an increased risk of vehicle fire. The symptoms on my vehicle appear consistent with those associated with the previously identified defect. Publicly available recall information indicates BMW's corrective action included software modifications intended to reduce current flow through the starter system. However, this appears to be a mitigation measure rather than a correction of the underlying hardware defect. I contacted BMW North America seeking assistance and clarification regarding the similarity between my vehicle's failure and the previously recalled condition. I was informed that my vehicle is not included in the recall population, and no resolution was offered despite my attempts to escalate the issue. I respectfully request that NHTSA investigate whether the starter motor defect previously addressed through BMW recalls extends beyond the identified production range, including 2021 model year vehicles. Specifically, whether these vehicles may contain the same defective components, whether the software remedy addresses the root cause, and whether additional vehicles should be included in an expanded recall. The recurring failure, similarity to previously recalled defects, and potential fire hazard warrant further review to protect ve
- NHTSA ID
- 11765823
- Incident
- Sep 8, 2026
The starter motor malfunctioned, which then prevented the car from starting when it was hot. It could only be started after it had completely cooled down. Additionally, the fault code indicated that there was a problem with the starter motor. I also noticed that there was a similar recall before, so I'm wondering if this one might also pose a risk of fire.
- NHTSA ID
- 11763905
- Incident
- May 10, 2026
The contact owns a 2021 BMW X5. The contact stated that the AC was inoperable. The vehicle was taken to a dealer and an independent mechanic on several occasions to repair the AC; however, the failure reoccurred after each repair. The AC was not replaced. The contact believed that the issue was caused by Hybrid system.
- NHTSA ID
- 11762762
- Incident
- Sep 8, 2026
Vehicle: 2021 BMW X5 xDrive40i (G05) Mileage: 54,423 miles Component: Central Information Display (CID)/ MGU (Media Graphics Unit) Head Unit Safety Defect: The CID intermittently goes completely blank without warning. When this occurs, the backup camera is unavailable, creating a safety hazard when reversing. Navigation, radio, Apple CarPlay, and vehicle settings are also unavailable. Failure History/Diagnosis: The first failure occurred about one month ago while I was reversing. After several hard resets and leaving the vehicle unused for two days, the display began working again. The failure occurred again yesterday when my spouse started the vehicle. I took it to Bobby Rahal BMW of South Hills, PA. The BMW technician confirmed that the head unit (MGU) and RAM (Receiver Audio Module) are not communicating. The technician also found corrosion on the head-unit power connector and inside the head unit, suggesting moisture intrusion and/or an internal electrical short. The dealer recommended replacing the head unit, with the part costing over $4,000, plus labor and additional diagnosis to identify the source of the leak/moisture causing the corrosion. Inspection: The defect was inspected and confirmed by the BMW dealer. The failed component is available for inspection upon request. There were no police or insurance inspections. Warning Signs: There were no warning lights or messages before either failure. The display simply went blank. The failure is intermittent and unpredictable. Safety Concern: The CID can suddenly fail during operation, including while reversing, causing loss of the backup camera and other critical functions. Corrosion inside the head unit and on its power connector raises concern about a recurring moisture-intrusion or electrical/design defect. I request that NHTSA investigate whether this is a recurring safety defect affecting BMW X5 G05 vehicles and determine whether a recall or corrective action is warranted.
- NHTSA ID
- 11762076
- Incident
- Sep 3, 2026
The contact owns a 2021 BMW X5. The contact stated that the vehicle failed to immediately start. The vehicle started later. The engine and a yellow warning light flashed on the instrument panel. Upon research, the contact located the German Federal Motor Transport Authority (Kraftfahrt-Bundesamt), for KBA Reference Number: 16131R, which was associated with the starter motor. The contact stated that the failure was associated with NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling) and 25V644000 (Electrical System). The vehicle was taken to an independent mechanic who determined that the failure was associated with the starter motor, which was replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there was no recall on the VIN associated with the failure. The failure mileage was approximately 49,000.
- NHTSA ID
- 11759048
- Incident
- Aug 9, 2026
- Mileage
- 49,000 mi
We live in [XXX]. We own a 2021 BMW X5-45e. It has about 85,000 miles and has always been serviced by the BMW dealer here in [XXX] – Pierce BMW. On the evening of XXX I drove the vehicle home at 6:30PM after a 30 mile drive and parked the car outside in the shade of our house. The temperature at the time was approx. 95 degrees F. At 6:45PM we left the house and drove on the freeway and city streets of [XXX] about 8-10 miles to see a concert in downtown [XXX]. The temperature at that time was about 90-92 F. There was no wind. We then parked outside the venue for about an hour and watched the concert. We came out of the concert at about 8:30 and started the car. I drove about 200 feet to the corner and stepped on the brake. As the car slowly came to a stop the emergency/parking brake suddenly engaged at about 2-3 miles per hour. The car jerked to a very sudden and violent stop. To get the car going, I had to disengage the parking brake which was on with the indicated brake light. The engine was still on and there were no warning lights flashing. I turned the corner and accelerated again to about 15 miles per hour and touched the brakes to bring the car to a stop. The same thing happened. The car jerked to a sudden stop. To get the car going, I had to disengage the parking brake. The engine was still on and there were no warning lights flashing. It also happened a third time. That time, my elderly wife complained of pain in her back. After the third time, I turned the engine off and waited about one minute. I then restarted the car and drove it home with no problems. We have had no further issues, but this is a big concern as we no longer trust the car to perform as expected. This is a very worrisome issue and would like some answers, but apparently none are forthcoming. I took the car to Pierce BMW and they could find no fault code or problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11758372
- Incident
- Jul 16, 2026
The front driveshaft universal joint failed causing the drive shaft to bust a hole in the engine and crack the transmission. There was no knocking noise prior to failure. It suddenly failed, disengaged and caused damage. I was told by service manager the u-bolt must have been defective to have failed without warning.
- NHTSA ID
- 11756576
- Incident
- Aug 6, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; ENGINE
The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
STRUCTURE:BODY
In the affected vehicles, an incorrect screwlocking device (circled) may have been usedfor the mounting bolts of the door latch locks.
ENGINE
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
AIR BAGS
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the redair bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great
ENGINE
The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.
STRUCTURE:BODY
The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on".
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 23 | 2 | 0 | 59.7 |
| 2025 | 61 | 5 | 0 | 60.9 |
| 2024 | 145 | 8 | 0 | 55.6 |
| 2023 | 32 | 4 | 0 | 58.2 |
| 2022 | 69 | 1 | 1 | 61.6 |
| 2021Viewing | 107 | 12 | 1 | 70.4 |
| 2020 | 111 | 11 | 1 | 72.7 |
| 2019 | 188 | 13 | 0 | 61.0 |
| 2018 | 72 | 5 | 3 | 64.7 |
| 2017 | 74 | 6 | 3 | 59.7 |
| 2016 | 74 | 5 | 3 | 64.0 |
| 2015 | 152 | 6 | 2 | 61.8 |
| 2014 | 98 | 8 | 2 | 65.2 |
| 2013 | 149 | 6 | 1 | 60.3 |
| 2012 | 271 | 10 | 1 | 56.3 |
| 2011 | 263 | 14 | 1 | 57.2 |
| 2010 | 124 | 14 | 1 | 57.3 |
| 2009 | 138 | 12 | 1 | 55.9 |
| 2008 | 215 | 10 | 0 | 50.2 |
| 2007 | 71 | 8 | 0 | 49.2 |
| 2006 | 168 | 2 | 1 | 56.0 |
| 2005 | 82 | 3 | 0 | 51.7 |
| 2004 | 64 | 4 | 0 | 54.3 |
| 2003 | 99 | 3 | 0 | 53.3 |
| 2002 | 102 | 3 | 0 | 51.4 |
| 2001 | 160 | 12 | 0 | 56.7 |
| 2000 | 29 | 6 | 0 | 50.7 |
| 1999 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.