RoadVitals

2021 BMW X5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
114
+5 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
12
Latest Apr 20, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
7 injuries, 0 deaths reported

Overview

Our database contains 114 NHTSA owner-reported complaints for the 2021 BMW X5, most frequently naming the electrical, powertrain (other) and engine categories. 12 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 290 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

12 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Apr 20, 2022
61,221 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
The risk: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
The remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Mar 10, 2021
258 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.
The risk: In the event of a crash, the head restraints could detach, and increase the risk of injury.
The remedy: BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION:SOFTWARE

Feb 19, 2021
13,858 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
The remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Nov 5, 2026

Front differential outer pinion bearing failed at 50,000 miles. Bmw states that it has lifetime fluid in the differential so the fluid was never serviced. The inherent design is flawed as the ball bearings are undersized and the factory fluid 75w-80 degrades very quickly with heat from the engine leading to premature bearing failure and potential catastrophic damage. This is a huge safety issue as failed bearings in the front differential have been known to explode the front differential and destroy the oil pan as well as potentially lock up the front wheels at speed. This is well documented in the owner group forums. BMW needs to own up to their poor design and recall all affected front differentials. Instead, they charge $12,000 to replace the differential with another unit that will also fail in 30-50k miles.

NHTSA ID
11776007
Incident
Jul 26, 2026
Powertrain (other)
Filed Nov 3, 2026

Component: Power Train (Transmission, Transfer Case, Front Differential) Dates of Failures: First Incident (Front Differential): May 2024 / Second Incident (Transfer Case, Transmission, Front Differential): October–November 2026 Description of Safety Risk and Incident: I am reporting a catastrophic, systemic driveline failure on a 2021 BMW X5 M50i that poses a severe safety hazard to drivers. The vehicle has suffered cascading mechanical failures across all three primary drivetrain components—the transmission, the transfer case, and the front differential—resulting in severe mechanical binding, loud grinding noises, and an immediate threat of complete wheel and drivetrain lockup while operating at speed. The vehicle has a documented history of premature drivetrain failure. At approximately 36,000 miles (2.5 years ago), the front differential suffered an early mechanical failure and required a complete replacement. Recently, at approximately 53,000 miles, the newly replaced transfer case failed. Immediately following that repair, a subsequent diagnostic teardown revealed that the vehicle’s ZF 8HP76 transmission had suffered a catastrophic internal failure, producing heavily burnt black fluid filled with large metal fragments, clutch pack debris, and magnetic shavings. This severe internal transmission failure caused massive rotational resistance and violent torque surges across the xDrive system, destroying the transfer case and subsequently destroying the front differential for a second time in less than 20,000 miles. The safety risk of this defect is extreme. When internal transmission components disintegrate and cause systemic binding across the transfer case and front differential, it can cause the front or rear wheels to lock up suddenly without warning while driving, resulting in an immediate loss of vehicle control, power at highway speeds, and a severe risk of high-speed collisions. Furthermore, the rapid accumulation of heavy metal debris and severe thermal

NHTSA ID
11775416
Incident
Sep 18, 2026
Electrical
Filed Nov 3, 2026

The alternator terminal post overheated and broke off. The terminal post from the alternator broke off inside the middle of the cable eyelet and had welded itself to the end of the power cable. The cable showed signs of being overheated and melted. The power cable was loose and dangling next to the alternator creating a serious fire risk while driving. When this issue occurred I got a vague message indicating a power related failure and then BMW Roadside immediately called my vehicle asking me to pull over or take it to a service center. I immediately took it to the shop that services my vehicle and they documented the issue and informed me of the safety recall that mentions this specific issue. This is the exact problem related to NHTSA Recall 20V-761 though BMW has told me that my specific VIN is not covered. I also understand that this recall has been extended additional porduction dates more than once. I believe my vehicle is an example of later production models built in 2021 that are still at risk for this issue and should also be recalled.

NHTSA ID
11775397
Incident
Nov 1, 2026
Filed Oct 29, 2026
Crash reported

My car was parked in a shopping center parking lot, as my husband returns to the car after visiting a store, the car had backed reversed unto another vehicle hitting it from behind. This is a safety concern that needs immediate attention as a malfunction is in place. Luckily no pedestrians were walking by. The crash was reported to the police and a report was given. AutoZone's corporate office is to provide video footage of this incident. Currently, my vehicle is sitting in a body shop as advised by my insurance carrier. I do not feel safe driving this car until this is inspected. I will be reporting this as well directly to BMW, as we should not be liable to any damages obtained.

NHTSA ID
11774431
Incident
Oct 27, 2026
Powertrain (other)
Filed Oct 19, 2026

My 2021 BMW X5 M50i experienced a sudden drivetrain failure at approximately 62,000 miles while my children were in the vehicle. There was no dashboard warning light, Check Control message, or advance alert. I noticed serious mechanical symptoms and immediately pulled over rather than continue driving. I am concerned that continuing to drive could have caused further drivetrain damage or created a dangerous situation for my family and other motorists. The dealer inspected the vehicle. In a written diagnosis dated September 15, 2026, the technician identified the front differential pinion bearing as the initial point of failure. He stated that the failed bearing damaged the pinion seal, causing differential fluid loss, and that play in the bearing allowed the driveshaft to contact the oil pan. BMW recommended replacing the front differential and driveshaft and separately recommended oil-pan replacement. When asked about external causes, the technician stated, "No external damage was found." Asked whether similar failures had been seen, he responded, "Yes, we have seen this failure occasionally." I previously reported unusual dragging/jerking behavior to BMW and followed its recommendations involving the transfer case and control/thrust arms. It is unknown whether those earlier symptoms were related. The vehicle received regular BMW maintenance, with no skipped required services. I have also identified multiple public owner reports of front differential failures involving 2021 BMW X5 M50i (G05) vehicles, some at considerably lower mileage. These reports are not independently verified however additional complaints have been filed with NHTSA. I request that NHTSA investigate whether this represents a recurring safety defect, especially given the sudden failure absence of warning and low mileage to have such an instrumental piece of equipment fail. The vehicle was inspected by an authorized BMW dealer; availability of failed parts for inspection is unknown.

NHTSA ID
11771996
Incident
Aug 28, 2026
Powertrain (other)
Filed Oct 7, 2026

Description of Safety Concern: I am writing to formally submit a vehicle safety complaint regarding the xDrive transfer case on my 2021 BMW X5. While driving, the vehicle exhibits noticeable hesitation, shuddering, and jerking during acceleration at lower speeds and when executing tight turns. This erratic power delivery creates a potential safety hazard, particularly when accelerating into traffic, merging onto highways, or pulling out from intersections, as the momentary loss of predictable drivetrain response increases the risk of a collision. Despite internal technical bulletins from the manufacturer (SI B27 02 20) acknowledging shuddering caused by transfer case clutch breakdown, no official safety recall has been issued. I request that NHTSA open an investigation into these xDrive transfer case failures to evaluate the safety risks posed by drivetrain hesitation and potential sudden power loss. Thank you for your attention to this safety issue.

NHTSA ID
11769659
Incident
Jan 5, 2024
Powertrain (other)
Filed Sep 28, 2026

Problem with starter. They don’t start from first time, sometimes from 2-3. As I’m check it in forums, it can burn another parts and make fire. As i now bmw x5 from 2019 to 2024 have problem with starter and have opened recall for it. But when I’m visit now service center, they say me that my vin number not selected for starter recall and I must contact you first.

NHTSA ID
11767455
Incident
Sep 8, 2026
ElectricalEnginePowertrain (other)
Filed Sep 23, 2026

My 2021 BMW X5 xDrive40i intermittently fails to start, occurring on approximately 80% of start attempts, and displays the message "Repeat Start Attempt." This has been confirmed by code reading to be a starter-related malfunction. This defect significantly affects vehicle reliability and raises a potential safety concern. BMW previously recalled vehicles equipped with similar starter motors due to starter solenoid defects that could cause overheating, electrical short circuits, and an increased risk of vehicle fire. The symptoms on my vehicle appear consistent with those associated with the previously identified defect. I respectfully request that NHTSA investigate whether the starter motor defect previously addressed through BMW recalls extends beyond the identified production range, including 2021 model year vehicles. The recurring failure, similarity to previously recalled defects, and potential fire hazard warrants further review.

NHTSA ID
11766408
Incident
Jul 1, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B110626

ENGINE

the engine oil pump assembly coveragefor the issue described in the Service Information Bulletin that addresses defects inmaterials and / or workmanship has been extended to 10 years / 120,000 miles, asdetermined from the original first in-service/delivery date

B110426

ENGINE

If the manual electronic engine oil level measurement aborts or is inoperative and the vehicles I-level is lower than S18A-26-07-518, a one-time software update procedure is covered up to 10 years / 120,000 miles, as determined from the original first in-service/delivery date.

B110426

ELECTRICAL SYSTEM; ENGINE

The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.

B510726

STRUCTURE:BODY

In the affected vehicles, an incorrect screwlocking device (circled) may have been usedfor the mounting bolts of the door latch locks.

B010324

ENGINE

The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

B652724

AIR BAGS

A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the redair bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW X5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026312060.8
2025635060.6
20241458054.7
2023344058.4
2022731161.6
2021Viewing11412170.3
202011411173.2
201919513059.5
2018736364.5
2017767360.7
2016746364.4
20151526261.8
2014998266.1
20131496160.3
201227110156.3
201126514158.1
201012414156.3
200913812155.9
200821510050.2
2007718049.2
20061692156.9
2005823051.7
2004644054.3
2003993053.3
20021023051.3
200116012056.7
2000296050.7
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.