RoadVitals

2023 BMW X5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 6, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
1 injuries, 0 deaths reported

Overview

Our database contains 31 NHTSA owner-reported complaints for the 2023 BMW X5, most frequently naming the electrical, powertrain (other) and engine categories. 4 safety recalls have been issued covering this model year; and 159 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical821.6%
  • Powertrain (other)718.9%
  • Engine410.8%
  • Body & structure410.8%
  • Driver assistance38.1%
  • Brakes38.1%
  • Visibility25.4%
  • Fuel system12.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V821000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Dec 6, 2023
552 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.
The risk: Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.
The remedy: Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCManufacturer number Toyota - 23TA14View on NHTSA.gov
23V253000

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Apr 6, 2023
235 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk: A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy: Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
22V942000

SEATS:CRITICAL FASTENERS

Dec 19, 2022
4 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.
The risk: A loose driver's seat backrest may not properly restrain the occupant during a crash, increasing the risk of injury.
The remedy: Dealers will inspect the driver's seat backrest and if necessary, install an attachment bolt, free of charge. Owner notification letters are expected to be mailed February 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 31
Engine
Filed Aug 10, 2026

2023 BMW X5 had a defective water pump replaced under warranty at 27,585 miles on 9/12/2024. Today 8/10/2026 at 52,907 miles the water pump again needs to be replaced. BMW has had water pump recalls in the past for similar years of x5 SUV, but our VIN is not included in the current recalls. Photographs of the recalled water pumps look exactly like our pictures. I believe the recall should be expanded to include additional BMW models/VIN ranges.

NHTSA ID
11756061
Incident
Aug 10, 2026
Electrical
Filed Jul 29, 2026

A manufacturer defect caused connector pin corrosion and thus the head unit dash stopped working completely and needs to be replaced. The head unit is what the back up camera comes through causing safety concern. It is no longer under warranty because of the miles, otherwise yearwise it would be. BMW won’t provide any good will assistance. This happened in 2026 on a 2023 model year. It has been brought to a bmw service center with a quote of over 6k to fix. No warning symptoms.

NHTSA ID
11753617
Incident
Jul 1, 2026
Body & structure
Filed Jun 23, 2026

Sunroof leaks into cabin and there is no known solution for this model year 2023 BMW X5. It is my understanding that model years 2020-2023 all have this issue and a class action lawsuit is being reviewed. BMW has also issued a TSIB but there is no known recall. They will replace the seals under warranty but that is only a 2-3 year solution and will need to be redone.

NHTSA ID
11745920
Incident
Jun 23, 2026
Powertrain (other)
Filed May 7, 2026

Noticed noise. Took to dealer. Dealer confirmed bad front pinion/bearing and need front differential. Will be very dangerous if not fixed! Dealer has had this issue before and online forums state big issues

NHTSA ID
11736421
Incident
May 1, 2026
BrakesElectricalPowertrain (other)
Filed Mar 17, 2026

Drivetrain malfunction creating error message of critical failure on brake system and chassis. The first of 2 such issues so far in 4 months of ownership. Car is under original mfr warranty. Dealer charged $600 to fix. This is a PHEV and with the electrical system issues it prevents the car from functioning safely

NHTSA ID
11724888
Incident
Jan 21, 2026
Powertrain (other)
Filed Mar 17, 2026

Drivetrain malfunction reoccurring 2x in 45 days. First error message the dealer charged me $600 to fix. Bringing car in second time now. Unsafe to drive due to power cutoff. This is a PHEV. Car is under the original mfr warranty and less than 3 years old.

NHTSA ID
11724883
Incident
Mar 14, 2026
Body & structure
Filed Mar 8, 2026

While driving under normal conditions with no external impact, debris, rock strike, or other identifiable cause, the panoramic moonroof shattered explosively (with a loud report resembling a gunshot). Glass fragments dispersed across the roof area, and portions of the panel collapsed inward into the interior mesh roof cover. This occurred without warning and posed a serious safety risk. Th problem has not been reproduced by the dealer and only been inspected by the dealer and denied as a warranty claim. Nothing in the vehicle warning system went off prior to the failure.

NHTSA ID
11722830
Incident
Mar 4, 2026
AirbagsBody & structureElectrical
Filed Feb 20, 2026

The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warranty. In order for the dealership to take a look at the issue an 200 dollar diagnostic is required but I was informed that if they determined that the issue on hand is due to the defective part. I will still have to pay for the repairs. There weren’t any other signs before the incident.

NHTSA ID
11719455
Incident
Feb 19, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510726

STRUCTURE:BODY

In the affected vehicles, an incorrect screwlocking device (circled) may have been usedfor the mounting bolts of the door latch locks.

B120326

ENGINE

Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction has already been rectified. This does not comply with the statutory OBD specifications.

B010324

ENGINE

The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

B120626

ELECTRICAL SYSTEM

In these vehicles with an S68 engine, an incorrect diagnosis of the Valvetronic (VVT) may occur. Undercertain operating conditions, the software may detect a short-circuit in the valve control system even thoughthere is no fault. When the above-mentioned fault occurs, the red Check Control warning light ‘Drive system fault’ illuminates.This can result in the intake valves closing gradually, which may lead to misfires while the engine is running.

B652724

AIR BAGS

A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the redair bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great

B120626

ENGINE

DELIVERY STOP: VARIABLE VALVE TIMING

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW X5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026142060.2
2025575061.6
20241438056.7
2023Viewing314058.7
2022621161.0
202110012170.8
202010311172.0
201918013060.7
2018685361.4
2017736358.8
2016705362.2
20151496259.6
2014988265.2
20131486159.6
201227110156.3
201126314157.2
201012314156.3
200913812155.9
200821510050.9
2007718051.3
20061672155.1
2005823051.7
2004644054.3
2003993053.3
20021023051.4
200116012056.7
2000296050.7
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.