ENGINE AND ENGINE COOLING:ENGINE
2011 BMW X5
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “do not drive” advisory affecting this model year.
Campaign 20V016000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 263 NHTSA owner-reported complaints for the 2011 BMW X5, most frequently naming the engine, airbags and powertrain (other) categories. 14 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 321 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2016 | 7 | 94 |
| Dec 2016 | 5 | 99 |
| Jan 2017 | 12 | 111 |
| Feb 2017 | 8 | 119 |
| Mar 2017 | 7 | 126 |
| Apr 2017 | 8 | 134 |
| May 2017 | 7 | 141 |
| Jun 2017 | 4 | 145 |
| Jul 2017 | 3 | 148 |
| Aug 2017 | 10 | 158 |
| Sep 2017 | 3 | 161 |
| Oct 2017 | 3 | 164 |
| Nov 2017 | 3 | 167 |
| Dec 2017 | 4 | 171 |
| Feb 2018 | 1 | 172 |
| Mar 2018 | 2 | 174 |
| Apr 2018 | 2 | 176 |
| May 2018 | 3 | 179 |
| Jun 2018 | 2 | 181 |
| Aug 2018 | 3 | 184 |
| Sep 2018 | 4 | 188 |
| Oct 2018 | 1 | 189 |
| Nov 2018 | 3 | 192 |
| Dec 2018 | 1 | 193 |
| Jan 2019 | 2 | 195 |
| Feb 2019 | 1 | 196 |
| Mar 2019 | 1 | 197 |
| Apr 2019 | 1 | 198 |
| May 2019 | 6 | 204 |
| Jul 2019 | 3 | 207 |
| Aug 2019 | 2 | 209 |
| Sep 2019 | 3 | 212 |
| Oct 2019 | 3 | 215 |
| Dec 2019 | 3 | 218 |
| Jan 2020 | 4 | 222 |
| Feb 2020 | 2 | 224 |
| Jun 2020 | 2 | 226 |
| Aug 2020 | 2 | 228 |
| Oct 2020 | 1 | 229 |
| Dec 2020 | 2 | 231 |
| Feb 2021 | 5 | 236 |
| Mar 2021 | 2 | 238 |
| Apr 2021 | 3 | 241 |
| Sep 2021 | 1 | 242 |
| Feb 2022 | 2 | 244 |
| Jun 2022 | 2 | 246 |
| Sep 2022 | 2 | 248 |
| Dec 2022 | 1 | 249 |
| Jul 2023 | 1 | 250 |
| Aug 2023 | 1 | 251 |
| Sep 2023 | 1 | 252 |
| Oct 2023 | 2 | 254 |
| Nov 2023 | 1 | 255 |
| Jan 2024 | 2 | 257 |
| May 2024 | 1 | 258 |
| Aug 2024 | 1 | 259 |
| Feb 2025 | 1 | 260 |
| May 2025 | 1 | 261 |
| Jul 2025 | 1 | 262 |
| May 2026 | 1 | 263 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine11832.0%
- Airbags6718.2%
- Powertrain (other)5514.9%
- Fuel system4311.7%
- Electrical195.1%
- Steering184.9%
- Driver assistance92.4%
- Brakes92.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
14 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Idler Pulley Bolt Failure
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
There's currently an open recall for a number of BMW engines involving aluminum bolts in the vanos assembly that shear, strip, and break off completely. The open recall is somehow excluding some vehicles with the same exact problem like my 2011 BMW X5 xdrive35i N55 E70 with the inline 6. Currently my vanos bolts are already sheared off and sitting in my oil pan. My vehicle started misfiring and acting strange while I was traveling at 75mph, luckily I made it into a gas station and had to have it towed from there because it wouldn't start again and hasn't since. BMW knows about these hazardous bolts and chose to not repair some of them directly endangering drivers and their families. My local BMW dealership won't even confirm that the bolts in my oil pan are the vanos bolts even after I showed them photographic evidence which I still have. I've spoken with BMW North America and they said I need to get it confirmed by my local dealership, so where dies that leave me? Here...over $8,000 in damage/loss from an obvious manufacturer error that THEY ARE AWARE OF!
- NHTSA ID
- 11736796
- Incident
- Feb 28, 2026
The comfort access door handle, got so hot it started to melt the plastic exterior handle and produce a lot of smoke would have caught fire if i didn't turn off car and disconnect electrical signal to the cas handle
- NHTSA ID
- 11675041
- Incident
- Jul 19, 2025
The contact owns a 2011 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.
- NHTSA ID
- 11663129
- Incident
- May 27, 2025
- Mileage
- 132,000 mi
EGR failure where the diesel emissions come into the cabin via the hvac system Dealer said the EGR cooler needs to be replaced. This is a know problem and recall on the 2012 and 2013. This makes the fumes to the driver when first driving the car in the morning dangerous as carbon monoxide and diesel exhaust enter the car. My friend has an exact similar problem and this issue is known on all the BMW boards
- NHTSA ID
- 11642373
- Incident
- Feb 1, 2024
Was driving vehicle home from work and during the drive the engine without warning died while driving and vehicle put in neutral. Vehicle stopped in the middle of parkway on right lane, tried to restart vehicle multiple times and unsuccessful. Pulled codes and found that fuel pressure codes present and fuel pressure while cranking is 2.5-4 bar. Spec 600-800 bar while starting. Vehicle was towed to a safe place.
- NHTSA ID
- 11606925
- Incident
- Jul 3, 2024
Headlight wiring insulation dry rots prematurely within headlight causing system failure, which includes Headlight malfunction and system shorting. Headlights are known to stop working due to wiring shorting out, issues may cause an electrical fire besides malfunction.
- NHTSA ID
- 11588833
- Incident
- Feb 1, 2024
I own a 2011 BMW x5. The NHTSA shows 15 recalls for my vehicle type; however, NHTSA must be relying upon BMW for the VIN numbers as: 1.) my vehicle doesn't show up for recalls; 2.) I have never been contacted by BMW for many of those recalls - in fact, I have not received a letter from BMW in many many years, and among the 15 recalls above, I have never received any notification of for at least October 20, 2023 NHTSA CAMPAIGN NUMBER: 23V707000 Camshaft Timing Bolts May Loosen Causing Stall Loose or broken VANOS unit bolts can result in an engine stall, increasing the risk of a crash. April 18, 2018 NHTSA CAMPAIGN NUMBER: 18V248000 Electric Auxiliary Water Pump Failure October 30, 2017 NHTSA CAMPAIGN NUMBER: 17V683000 PCV Heater may Short Circuit March 2, 2017 NHTSA CAMPAIGN NUMBER: 17V138000 Front Driveshaft Universal Joint may Fail May 17, 2016 NHTSA CAMPAIGN NUMBER: 16V311000 Front Driveshaft Universal Joint may Fail. When I call BMW, they say there are no recalls outstanding on my vehicle and this NHTSA states there are recalls, but does not associate my VIN with the recalls, so say there are no recalls outstanding. The most prominent recent issue was that when my BMW dealership diagnosed a check engine light in my vehicle, they wanted to replace a SCR DEF active tank for $3,000, but it turned out that BMW had an almost 100% failure rate for the same part and issued an extended warranty for this part under their technical bulletin SI B01 23 16. They denied replacing the parts under the warranty stating that it was limited to 10 years/120,000 miles. I had only 101,600 miles on my car, but they stated the 10 year limited out the warranty from the in-service date. However, my car had many emission system related issues including just a few years previous.
- NHTSA ID
- 11567475
- Incident
- Jan 11, 2024
After BMW replaced my battery on 1/11/24, a check engine light immediately appeared. It said that the Scr Active Tank needed to be replaced and it would cost upwards of $3,000. I immediately found a NHTSA bulletin that informed that this particular part had been on recall, but had a 10 year/120k mile limitation. My car only had 101k miles, but BMW denied my recall work on goodwill because they say it was well past 10 years of my in-service date. The warranty, however, should still be effective, as many customers have different rates of utilization and I am still 19k short of the mileage limitation, which should not be time limited. BMW worked with the NHTSA for a reason - they acknowledged that they had a flawed part, and this needs to be changed at their expense, not passed on as $3,000 unfairly to the customer. Please see the recall bulletin attached.
- NHTSA ID
- 11565609
- Incident
- Jan 11, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.
ENGINE
This bulletin outlines the Customer Care Package program that has been designed exclusively for BMWvehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fueleconomy without compromising on its “class leading” power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package thatincludes a 6 point check, and if necessary, the replacement of one or more of the following powertraincomponents: Hot-Film Air Mass Sensors PIEZO High Pressure Fuel Injectors Engine Vacuum Pump Fuel System Low Pressure Sensor/Feed Line Fresh Air Intake Turbo Seals Crankcase Ventilation Lines (Hoses)
ELECTRICAL SYSTEM
The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.
ELECTRICAL SYSTEM
The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date.
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The basic conditions for initializing the power windows are not met.
ELECTRICAL SYSTEM
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 14 | 2 | 0 | 60.2 |
| 2025 | 57 | 5 | 0 | 61.6 |
| 2024 | 143 | 8 | 0 | 56.7 |
| 2023 | 31 | 4 | 0 | 58.7 |
| 2022 | 62 | 1 | 1 | 61.0 |
| 2021 | 100 | 12 | 1 | 70.8 |
| 2020 | 103 | 11 | 1 | 72.0 |
| 2019 | 180 | 13 | 0 | 60.7 |
| 2018 | 68 | 5 | 3 | 61.4 |
| 2017 | 73 | 6 | 3 | 58.8 |
| 2016 | 70 | 5 | 3 | 62.2 |
| 2015 | 149 | 6 | 2 | 59.6 |
| 2014 | 98 | 8 | 2 | 65.2 |
| 2013 | 148 | 6 | 1 | 59.6 |
| 2012 | 271 | 10 | 1 | 56.3 |
| 2011Viewing | 263 | 14 | 1 | 57.2 |
| 2010 | 123 | 14 | 1 | 56.3 |
| 2009 | 138 | 12 | 1 | 55.9 |
| 2008 | 215 | 10 | 0 | 50.9 |
| 2007 | 71 | 8 | 0 | 51.3 |
| 2006 | 167 | 2 | 1 | 55.1 |
| 2005 | 82 | 3 | 0 | 51.7 |
| 2004 | 64 | 4 | 0 | 54.3 |
| 2003 | 99 | 3 | 0 | 53.3 |
| 2002 | 102 | 3 | 0 | 51.4 |
| 2001 | 160 | 12 | 0 | 56.7 |
| 2000 | 29 | 6 | 0 | 50.7 |
| 1999 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.