2011 GMC Acadia

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

The relay for the fan at the top of the fuse/relay box on the right side when facing the front of the vehicle. (under the hood) Gets hot and blows the relay and melts the spot where the relay prongs plug in. Causing the need for a new fuse box and circuit problems within the fuse box connectors. The fans, specifically the a/c fan does not kick on when turning on the a/c and the low speed fan does not kick on at all until the secondary temp fan kicks on after the temperature raises past the normal operating range. Which an overheating engine is bad for all parts of the engine which can and sooner or later will lead to a catastrophic failure putting the operator and other motorists life's at risk.This time it created a small fire that was extinguished only because the fuse box cover was off and I was looking at it as it happened, putting the cover back on extinguished the fire. This is the third time it has happened with the exact same problem. You tube is full of videos with the exact same problem.

NHTSA ID

11736860

Incident

May 1, 2026

We purchased the vehicle on August 20, 2025. At which time we paid over $4,800 for the vehicle. I will be trying to submit all files pertaining to the vehicle. We are both disabled and on the fixed income from ssi. However, a week after purchasing the vehicle all issues began to rise up. There was no transmission fluid, the oil need changed, catalytic converter showed up on AutoZone print out, wheels to make a sound when turning, brakes needs fixed, electrical seems to have an issue. The reason I am submitting this is in prayer asking for any remedy with this situation through the recalls, bulletins, and whatever else maybe available for the vehicle. I thank you for your time, effort, and consideration in this matter.

NHTSA ID

11707460

Incident

Aug 25, 2025

Unknown

NHTSA ID

11683502

Incident

Aug 20, 2025

My air bag light keeps coming on saying to service it. I saw the recalled issues before with the other Acadias and was thinking maybe my year model would need to be looked into as well. I haven't ever had a wreck for them to come out but the light comes on frequently.

NHTSA ID

11648922

Incident

Jan 23, 2025

Transmission shudder from torque converter

NHTSA ID

11646976

Incident

Jan 24, 2025

Tailgate system has failed causing tailgate to force closed after opening halfway. Risk of being pinned between the car and tailgate. Similar to previous recall POWER LIFTGATE PROP ROD RECOVERY, gate is not being controlled or caught.

NHTSA ID

11629891

Incident

Dec 6, 2024

System failed from wear on the rear ac hose from the power steering hose rubbing on it. Creating a leak in my ac system

NHTSA ID

11594827

Incident

Jun 17, 2024

I had issue with the timing chain an have check engine light is on I have heard other people having problems with there timing chain. It starts hard. I've had it looked at multiple times. I feel like this is a safety concern. It has low miles on it

NHTSA ID

11582730

Incident

Mar 16, 2022

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

New Vehicle Monitoring Programs Section in IVH