2025 GMC Acadia

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Known GMC problem of a coolant leak which could cause an on-highway failure.

NHTSA ID

11773164

Incident

Oct 20, 2026

On October 23, 2026 at about 7:25 AM, while my wife was driving our leased 2025 GMC Acadia (20,773 miles) with our son in the car, the vehicle displayed 'Brake assist failure. Press hard to brake. Speed limited.' The ABS and traction control warning lights came on and the brake pedal became very hard to press due to loss of brake assist. No crash or injuries occurred. This failure matches the eBoost electronic brake control module issue under NHTSA Engineering Analysis EA26006 covering 2024-2026 GMC Acadia. My wife is afraid to drive the vehicle. The vehicle is currently at the dealer for repair. I am requesting that NHTSA record this incident and that GM be required to remedy this safety defect and release us from the lease.

NHTSA ID

11773135

Incident

Oct 23, 2026

The center console infotainment system is too dim to see during the day leading to distracted driving during daylight hours trying to use it's controls that are very difficult to see especially while driving.

NHTSA ID

11770132

Incident

Dec 31, 1969

I was driving my car and my brakes felt weird. Then warning lights came on and my car told me that my brakes weren’t working and I would need to push them hard to stop. I put on my hazard lights and turned into a side street and was able to safely stop in the parking lane next to the curb. I shut my car off and then turned it back on. At that point, everything looked normal except for the engine light was on. I started driving again and within less than five minutes, the brakes went out again. I again was able to make it to a side street and stop, but was in a no parking zone. I was able to slowly make it into a parking lot and safely into a spot.

NHTSA ID

11768747

Incident

Oct 2, 2026

Engine cooling system malfunction, Ive had to receive maintenance on my Acadia 2025 elevation 3 times in the pass 2 months for the same issue, The coolant system. This is becoming a reoccurring issue that needs to be investigated thoroughly. Ive had to get a rental car all 3 times, and this is becoming frustrating and financially draining. My biggest concern is what is to happen once my warranty expires? guess I'll be paying a note and repair cost until a recall is opened on this issue and then will have to wait for reimbursement. This is horrible to say this car was made 2 years ago. Attention is needed on this defective part. I'm so frustrated to I might just trade in this vehicle. I pay for dependability and reliability in the amount of 1300.00 monthly, but only receiving a financial headache.

NHTSA ID

11766323

Incident

Sep 22, 2026

While driving my 2025 GMC Acadia, the vehicle experienced a sudden and severe failure of the brake master cylinder assembly, causing a significant loss of hydraulic pressure and braking assistance. Multiple dashboard warnings illuminated simultaneously, including ABS and brake system alerts. The brake pedal feel altered abruptly, drastically increasing the required stopping distance and creating an immediate collision hazard. The vehicle is currently grounded at a certified GM dealership awaiting a total replacement of the defective master cylinder assembly under factory warranty. Mileage at the time of failure was 19,000.

NHTSA ID

11765882

Incident

Sep 12, 2026

Dropping my children off at school, 4 lights came on on the dash. Two messages came across my dash as well. Service esc service abs. EBCM master cylinder needed to be replaced at local GMC dealership.My brakes were failing…This is a known safety issue by GMC and there’s no recall!

NHTSA ID

11761817

Incident

Aug 31, 2026

I was driving my 2025 GMC Acadia Denali on [XXX] with cruise on. Suddenly sound and banner notifications were telling me that I had no brakes. I immediately hit brake to break cruise and vehicle went faster. I managed to get cruise off from steering wheel. Put flashers on and took foot completely off gas. I was very fortunate that I didn’t hit someone or that no one hit me. After about 2 miles, I was able to pull in an empty church parking lot and get stopped. After getting stopped I was 2.4 miles from [XXX]. I was towed to GMC dealership in Montgomery, AL and diagnosed with defective master cylinder and no brakes. Very concerned because GMC has not issued a recall because the master cylinder failure has occurred many times before. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11758810

Incident

Aug 19, 2026

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

A customer may complain of a vibration under acceleration. Dealer is advised that engineering is investigating the concern and no repairs should be performed at this time.

This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated to a bulletin.

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part.