RoadVitals

2025 RAM 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
60
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest May 7, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 60 NHTSA owner-reported complaints for the 2025 RAM 2500, most frequently naming the electrical, exterior lighting and engine categories. 6 safety recalls have been issued covering this model year; and 304 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

May 7, 2026
12,736 units potentially affected
The defect: Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
The risk: Loss of vehicle control increases the risk of a crash.
The remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC)Manufacturer number 43DView on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Apr 9, 2026
65,348 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
The risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.
Chrysler (FCA US, LLC)Manufacturer number 35DView on NHTSA.gov

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Feb 2, 2026
456,287 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
The risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.
Chrysler (FCA US, LLC)Manufacturer number 03DView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Aug 9, 2026

Our 2025 Ram Rebel stalled on a 55-mph curve on a busy freeway. Fearful, I deliberately drifted the vehicle to the right side of the road looking for an emergency lane. The truck regained momentum and I drove it another 10 miles. Coming to a stop, I heard mechanical griding and felt the truck shudder. I drove it home. My husband took the truck, and the same griding and shuddering happened to him twice over a 15-minute period while driving on surface streets less than 20 mph. The truck did not stall on him. -We have been told by the dealership that the transfer case failed. The dealership is working to fix it. -My safety and those riding in my vehicle were put at significant risk due to the stall on the freeway and a transfer case failure. -The problem was confirmed by an official Ram dealer where we purchased the vehicle. -The transfer case failure has been inspected but the reason for the stalling has not been identified. -A warning light "Service 4WD" turned on each time we heard the grinding sound but then turned off. We bought the vehicle new, have owned it 11 months and it has $15,000 miles. All services have been conducted according to the maintenance schedule.

NHTSA ID
11755809
Incident
Aug 2, 2026
Steering
Filed Aug 4, 2026

while driving down the road at 45 mph I lost power steering and was pulled off the road. This happened twice.Took it to the dealer and they found stored DTC , LSOS communication with BCM stored in the steering assist module.

NHTSA ID
11754681
Incident
Aug 1, 2026
Exterior lighting
Filed Jul 22, 2026

See attached document for complaint.

NHTSA ID
11752191
Incident
Jun 10, 2026
ElectricalExterior lighting
Filed Jul 15, 2026

The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was displayed on the instrument panel, and a yellow triangle light with two wheels underneath a trailer was displayed. The contact stated that the message and warning light were illuminated while no trailer was connected to the vehicle. The manufacturer was notified of the issue and assisted the contact in scheduling a service appointment with the dealer. The vehicle was taken to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. The failure mileage was approximately 6,500.

NHTSA ID
11750570
Incident
Jun 15, 2026
Mileage
6,500 mi
Filed Jun 22, 2026

Vehicle experiences repeated intermittent engine shutdown while decelerating to a stop (approximately 3-4 mph). condition has occurred 10+ times since purchase ( Feb.2026). Vehicle currently has 5000 miles.Vehicle has been and is currently for the 3rd time at dealership for this safety issue. Dealer has involved STAR engineering. Issue has not been duplicated by shop tech but was captured on video by owner and given to dealership. This creates a safety concern due to unexpected loss of propulsion in traffic conditions

NHTSA ID
11745811
Incident
Mar 30, 2026
BrakesDriver assistanceElectrical
Filed Jun 18, 2026

I have a 2025 ram 2500 diesel, and I use it to tow, as I am a farmer, and have a farm. I pull stock trailers, my tractor, and other trailers associated with my farm. I took my truck in for the trailer tow module recall to be done over 4 months ago, and they said they had to order the part and would call once it came in. It has now been over 4 months, I have called the dealer to follow up, and keep getting the same answer. The part hasn't arrived yet, and they will call me when it comes in. Every time I hook up a trailer it disables my trailer brakes, throws the AEB light on, and I am afraid, that in the instance I have to stop abruptly, that I may crash, and or hurt or even Kill someone due to these issues. I'm at a loss, they are worried about doing the trucks on the lot before they take care of the ones on the road per Jeremy at the Crain Ram dealership in Hot Springs, AR, which I don't feel is right to do. They got my money, now I have to deal with the issue, and potentially worse, until they get their unsold trucks done on the lot. Any help would be GREATLY appreciated!

NHTSA ID
11745154
Incident
Jun 18, 2026
Electrical
Filed Jun 3, 2026

I have been trying to get this recall repair since March of 2026 with no luck. Continued delays from my dealer

NHTSA ID
11741899
Incident
Mar 30, 2026
Electrical
Filed May 26, 2026

I attempted to use the factory-equipped 110V power outlet located in the bed/rear area of my truck to power a laptop computer. After plugging in the device, I discovered that the outlet was not supplying any electrical power. The vehicle is equipped with a cargo light/power outlet activation button located beneath the steering wheel. Even with the button engaged and activated as intended, the outlet remained inoperative and provided no power output. Due to concerns regarding a possible electrical system defect, I brought the vehicle to the dealership for diagnosis and repair. After inspection, the dealership advised that a wiring-related issue was found and repaired in order to restore functionality to the outlet system. I am concerned that a wiring defect occurred on a brand-new vehicle and believe this reflects poor workmanship and inadequate quality control during manufacturing. In addition to this issue, my truck has experienced several other mechanical and electrical problems within only a few months of ownership. Because this issue involved the vehicle’s electrical system and required dealer repair shortly after purchase, I am requesting that NHTSA document and review this complaint for potential manufacturing or electrical system defects affecting this vehicle platform.

NHTSA ID
11739979
Incident
Mar 31, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100879

ELECTRICAL SYSTEM

Front Passenger Display Module Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

113743

ELECTRICAL SYSTEM

HEADLAMP

113795

ELECTRICAL SYSTEM

HEADLAMP

08-301-26

ELECTRICAL SYSTEM; POWER TRAIN

Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U1057-00 - High Speed Fd-Can3 Communication Bus Performance. Customers may also comment on the following: ● If the vehicle has a low or drained battery and requires a jump start, once jump started, the vehicle will not shift out of Park. This bulletin involves reprogramming the ESM with the latest available software.

113783

FUEL/PROPULSION SYSTEM

MODULE & MODULE KIT - FUEL PUMP/LEVEL UNIT

18-038-26 REV. A

ELECTRICAL SYSTEM; POWER TRAIN

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the following Diagnostic Trouble Codes (DTCs): ● P219A - Bank 1 Air-Fuel Ratio Imbalance. ● P219B - Bank 2 Air-fuel Ratio Imbalance. ● P032F - Combustion Engine Producing Insufficient Torque. NOTE: This revision has an updated and more effective fix for DTC P219B than the prior version. Customers may experience one or more of the following: ● **Power Take Off (PTO) may cancel during engagement with high PTO loads.** ● Engine speed surging, unstable, hunting, or oscillating while coasting at low vehicle speeds. ● Stationary Idle PTO feature is not activating when the user configuration is selected to require parking brake be set (DD/DP Only). ● PTO not auto-resuming after hard-wired remote start (DD/DP Only). ● Driveline clunk or bump when coasting to a stop in cruise control mode. ● Engine idle undershoot or delayed response with power steering input. In addition, the following software enhancement(s) is available: ● Increase the duration that PTO related messages are displayed on the Instrument Panel Cluster (IPC) (DD/DP Only). This bulletin involves reprogramming the PCM with the latest available software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026226052.6
2025Viewing606056.6
2024545065.0
2023478059.0
202217412058.4
20211058060.8
202016210261.6
201918912265.2
20182,53410468.2
201768012466.7
201625614363.8
201521215461.0
201434116459.8
201317816361.4
2012002
2011002
2010003
2009511
2008000
2007000
2006000
2005000
2004000
2003000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.