RoadVitals

2026 RAM 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Aug 13, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 25 NHTSA owner-reported complaints for the 2026 RAM 2500, most frequently naming the brakes, electrical and engine categories. 7 safety recalls have been issued covering this model year; and 215 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1334.2%
  • Electrical1128.9%
  • Engine410.5%
  • Driver assistance410.5%
  • Exterior lighting37.9%
  • Powertrain (other)25.3%
  • Visibility12.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Aug 13, 2026
844,027 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 20, 2026.
Chrysler (FCA US, LLC)Manufacturer number 78DView on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

May 7, 2026
12,736 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
The risk: Loss of vehicle control increases the risk of a crash.
The remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC)Manufacturer number 43DView on NHTSA.gov

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Apr 16, 2026
6,605 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2026 Ram 2500 Pickup trucks. The trucks may be equipped with steering column control modules that can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk: A loss of electronic stability control increases the risk of a crash.
The remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed May 7, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 36D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 23, 2026.
Chrysler (FCA US, LLC)Manufacturer number 36DView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Sep 23, 2026

One month old truck, 2026 Ram 2500 Crew Cab 4X4 Lone Star with 12" Uconnect system. The Uconnect system automatically selects a side view of the truck depending on which side your turning and turn signals are activated to. The issue is that at night the screen view is too bright when the camera comes on, essentially blinding the driver. It is hard to see what is on front when the screen is on in camera view. While the feature can be disabled, it defeats the purpose of having a Blind Spot camera view to increase occupant safety. Another issue which also deals with the Uconnect system is the backup camera view on the 12" display. The view is stacked side by side and the rear image is very small. While this isn't much of a problem during the day, at night it causes problems if raining and the camera became dirty while driving in the rain. When the vehicle is put in reverse, the screen lights up very brightly, and I is very hard to see anything either on my rear-view mirror or side mirrors due to how bright the screen is, even dimmed all the way down, in addition, if trying to rely on the screen, the view is so tiny and when combined with a wet and dirty camera lens, it is nearly impossible to see anything out the back due to the rain, light reflection on the water and lens dirt. Attempting to clean the lens in the rain is not ideal. My solution is for the software developers of the Stellantis Uconnect systems, to adjust the brightness of the screen, perhaps by the user and to rearrange the camera views on the screen. Instead of side by side to rear camera view on top and 360 on the bottom. Last night while backing up towards my garage, the situation described above essentially turned into "I hope I don't hit anything. I can't see anything".

NHTSA ID
11766312
Incident
Sep 22, 2026
Driver assistance
Filed Sep 14, 2026

Backing truck with trailer, auto park engaged leaving me in on comming traffic almost causing a very bad wreck. No time to reset.

NHTSA ID
11764227
Incident
Aug 12, 2026
Brakes
Filed Aug 29, 2026

I bought my 2026 RAM in Sept 2025. RAM knew about the recall but didn’t announce it until Feb 26. I found that out after I purchased it. The trailer brake module is faulty as you know. I bought it to replace my 2017 RAM that also had an unrepaired recall. I have a camper I would like to use but I am afraid to pull it. I call every week to check availability of parts. So far nothing. The vehicle also had a radio/entertains screen issue, which was fixed, but is having issues again as it doesn’t turn of when exiting the vehicle after shutting the truck off. Now I see it has another recall. I found this totally unacceptable. I would trade it or sell but cannot due to being so far upside down. I also had to sell my cows due to being unable to haul a hay trailer. All I want is this truck gone so I can get one I can actually use. Now I see on your site where it has another recall. What are my options?

NHTSA ID
11760630
Incident
Sep 25, 2025
ElectricalExterior lighting
Filed Aug 6, 2026

The contact owns a 2026 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11755263
Incident
Feb 2, 2026
Electrical
Filed Jul 28, 2026

Stellantis issued a STAR service order regarding the digital rearview mirror not operating. I bought my truck in April of 2026 and the mirror was inoperable. Ram dealers have had the truck in the shop for over 10 weeks and cannot fix this safety issue. A STAR number and two claims numbers have been assigned. Stellantis Customer Service cannot understand what is being said and no rental car afforded. In essence, they cannot fix this problem. It must be forced for Stellantis to fix this wide spread problem.

NHTSA ID
11753228
Incident
Apr 24, 2026
Brakes
Filed Jul 21, 2026

Brake pedal very soft and sink to the floor you have to pump the brake pedal to get hard pedal

NHTSA ID
11751704
Incident
Jul 12, 2026
Electrical
Filed Jul 15, 2026

The contact owns a 2026 RAM 2500. The contact stated that they had just purchased the vehicle and while driving on the high way at 65 MPH the infotainment system failed and would not function as it should, the contact mentioned that the GPS and hands free calling are paramount to the their safety while utilizing the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the infotainment system was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 250.

NHTSA ID
11750664
Incident
Jun 1, 2026
Mileage
250 mi
Brakes
Filed Jul 14, 2026

I was towing my 21-foot boat on a trailer equipped with surge brakes while driving down a slight downhill grade. As I approached a stop sign and applied the brakes, the brake pedal felt extremely spongy. I had to press the pedal all the way to the floor, and the truck still would not stop as expected. After that incident, I noticed the brake pedal remains spongy even when I’m not towing anything. I took my 2026 RAM 2500 to the RAM dealership in [XXX] today (XXX), to have the braking system inspected. The dealership told me they could not find anything wrong with the brakes. Their recommendation was to pump the brake pedal twice to build up brake pressure. My concern is that this is not an acceptable solution. In an emergency braking situation, there may not be enough time to pump the brakes before needing to stop. I need to be able to rely on the brakes to provide full stopping power with a single application of the pedal. This experience has raised serious safety concerns about the braking system on my 2026 RAM 2500. If the dealership is unable to identify or correct the problem, I would appreciate your assistance in investigating this issue and helping me find a proper resolution before it leads to a potentially dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11750181
Incident
Jul 11, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

08-331-26

ELECTRICAL SYSTEM

Flash: Vehicle System Interface Module (VSIM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B2204-87 - Ecu Configuration Mismatch-Missing Message. Customers may comment on the following: ● Odometer is blinking while ignition is on. This bulletin involves inspecting and possibly reprogramming the VSIM with the latest available software.

25-004-26

ELECTRICAL SYSTEM; ENGINE

Exhaust Gas Temperature (EGT) Sensor Water Intrusion CUSTOMER Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P2482-00 - Exhaust Gas Temperature Sensor Circuit High - Bank 1 Sensor 5. Customers may also comment on the following: ● Soot load is too high and power derate occurs due to regen being disabled. This bulletin involves replacing the EGT sensors.

9100901

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

OTHERDOC_176

ELECTRICAL SYSTEM

Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Trailer Tow pages- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selctio

9100892

STRUCTURE:BODY

Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.

S2623000052 REV. A

AIR BAGS; ELECTRICAL SYSTEM

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026Viewing257052.6
2025626057.0
2024595064.2
2023488058.6
202218112057.8
20211088060.8
202016310261.2
201919312265.9
20182,59010468.2
201769312466.7
201625814364.3
201521415460.9
201434116459.2
201317816361.4
2012002—
2011002—
2010003—
2009511—
2008000—
2007000—
2006000—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.