RoadVitals

2026 RAM 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest May 7, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 22 NHTSA owner-reported complaints for the 2026 RAM 2500, most frequently naming the brakes, electrical and engine categories. 6 safety recalls have been issued covering this model year; and 200 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1234.3%
  • Electrical1028.6%
  • Engine411.4%
  • Driver assistance38.6%
  • Exterior lighting38.6%
  • Powertrain (other)25.7%
  • Visibility12.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V288000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

May 7, 2026
12,736 units potentially affected
The defect: Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
The risk: Loss of vehicle control increases the risk of a crash.
The remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC)Manufacturer number 43DView on NHTSA.gov
26V244000

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Apr 16, 2026
6,605 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2026 Ram 2500 Pickup trucks. The trucks may be equipped with steering column control modules that can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk: A loss of electronic stability control increases the risk of a crash.
The remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed May 7, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 36D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 23, 2026.
Chrysler (FCA US, LLC)Manufacturer number 36DView on NHTSA.gov
26V225000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Apr 9, 2026
65,348 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
The risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.
Chrysler (FCA US, LLC)Manufacturer number 35DView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 22
ElectricalExterior lighting
Filed Aug 6, 2026

The contact owns a 2026 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11755263
Incident
Feb 2, 2026
Electrical
Filed Jul 28, 2026

Stellantis issued a STAR service order regarding the digital rearview mirror not operating. I bought my truck in April of 2026 and the mirror was inoperable. Ram dealers have had the truck in the shop for over 10 weeks and cannot fix this safety issue. A STAR number and two claims numbers have been assigned. Stellantis Customer Service cannot understand what is being said and no rental car afforded. In essence, they cannot fix this problem. It must be forced for Stellantis to fix this wide spread problem.

NHTSA ID
11753228
Incident
Apr 24, 2026
Brakes
Filed Jul 21, 2026

Brake pedal very soft and sink to the floor you have to pump the brake pedal to get hard pedal

NHTSA ID
11751704
Incident
Jul 12, 2026
Electrical
Filed Jul 15, 2026

The contact owns a 2026 RAM 2500. The contact stated that they had just purchased the vehicle and while driving on the high way at 65 MPH the infotainment system failed and would not function as it should, the contact mentioned that the GPS and hands free calling are paramount to the their safety while utilizing the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the infotainment system was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 250.

NHTSA ID
11750664
Incident
Jun 1, 2026
Mileage
250 mi
Brakes
Filed Jul 14, 2026

I was towing my 21-foot boat on a trailer equipped with surge brakes while driving down a slight downhill grade. As I approached a stop sign and applied the brakes, the brake pedal felt extremely spongy. I had to press the pedal all the way to the floor, and the truck still would not stop as expected. After that incident, I noticed the brake pedal remains spongy even when I’m not towing anything. I took my 2026 RAM 2500 to the RAM dealership in [XXX] today (XXX), to have the braking system inspected. The dealership told me they could not find anything wrong with the brakes. Their recommendation was to pump the brake pedal twice to build up brake pressure. My concern is that this is not an acceptable solution. In an emergency braking situation, there may not be enough time to pump the brakes before needing to stop. I need to be able to rely on the brakes to provide full stopping power with a single application of the pedal. This experience has raised serious safety concerns about the braking system on my 2026 RAM 2500. If the dealership is unable to identify or correct the problem, I would appreciate your assistance in investigating this issue and helping me find a proper resolution before it leads to a potentially dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11750181
Incident
Jul 11, 2026
Brakes
Filed Jul 8, 2026

The brake pedal is soft and travels all the way to the floor before it engages. It has done it from the day I purchased the truck. The dealership stated it is normal for that truck. I had previously owned a 2014 RAM 2500 w/6.4L Gas engine, 2017 RAM 2500 w/6.7L Diesel engine, 2021 RAM 3500 w/6.7L Diesel engine, all had firm normal operating brakes as you would expect for a truck. The brake pedal will physically bottom out to the floor causing the vehicle to creep and/or move forward when in gear if you even slightly lift off the brakes, requiring immediate action to pump the brake pedal to obtain a firm pedal, however the feel is only momentary and you can feel the pedal bleed off until the pedal bottoms out again. This issue is extremely problematic when towing a trailer equipped with electric trailer brakes due to the fact that the trailer brakes are engaging far sooner then the trucks braking system due to the long brake pedal travel before engaging causing the trailer to aggressively yank on the truck. This causes a jerky, uncomfortable stop and puts excessive strain on the hitch, making it difficult to maintain control and further leading to rapid wear on the trailer brake pads. I have pretty much stop driving the truck due to the braking system, hence the low mileage (current miles is 1,203 miles since purchased on 27 January 2026).

NHTSA ID
11749025
Incident
Jul 7, 2026
Brakes
Filed Jun 26, 2026

VERY POOR BRAKES ON THIS NEW TRUCK. COMPLAINED TO DEALER ABOUT POOR BRAKING AND TECH VERIFIED THIS. HAVE REPAIR ORDER STATING THIS. DEALER WORKED ON IT THEN AND TWICE MORE AND IT STILL IS NOT FIXED. TRUCK IS AT ANOTHER DEALER NOW AND THEY ARE TRYING TO FIND DEFECT. THIS SEEMS TO BE A COMMON ISSUE WITH RAM 2500 TRUCKS

NHTSA ID
11746846
Incident
Apr 1, 2026
Brakes
Filed Jun 22, 2026

brakes are soft and half way down.they always need to be pumped before stopping.if you set at a red light they will slowly go to the floor. this is a 3/4 ton truck for towing.has been back to dealership.they say normal.suggested maybe ram will do a soft wear change.tested a new one on the lot and just as bad.they need to stop especially if towing.

NHTSA ID
11745663
Incident
May 22, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100879

ELECTRICAL SYSTEM

Front Passenger Display Module Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

113795

ELECTRICAL SYSTEM

HEADLAMP

113743

ELECTRICAL SYSTEM

HEADLAMP

08-302-26

ELECTRICAL SYSTEM; POWER TRAIN

Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U1057-00 - High Speed Fd-Can3 Communication Bus Performance. Customers may also comment on the following: ● If the vehicle has a low or drained battery and requires a jump start, once jump started, the vehicle will not shift out of Park. This bulletin involves reprogramming the ESM with the latest available software.

113783

FUEL/PROPULSION SYSTEM

MODULE & MODULE KIT - FUEL PUMP/LEVEL UNIT

113744

ELECTRICAL SYSTEM; ENGINE

SENSOR - TURBOCHARGER SPEED

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026Viewing226052.6
2025606056.6
2024545065.0
2023478059.0
202217412058.4
20211058060.8
202016210261.6
201918912265.2
20182,53410468.2
201768012466.7
201625614363.8
201521215461.0
201434116459.8
201317816361.4
2012002—
2011002—
2010003—
2009511—
2008000—
2007000—
2006000—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.