ELECTRICAL SYSTEM
Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1.
Recalls, owner-reported complaints, investigations and safety data
Our database contains no NHTSA owner-reported complaints for the 2027 RAM 2500. 6 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
No owner complaints recorded for this model year
Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1.
BACK OVER PREVENTION: WARNINGS
Park Assist Unavailable Message Displayed in The Cluster
STRUCTURE:BODY
Backup Camera Poor Image Quality Inspection
ELECTRICAL SYSTEM
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
POWER TRAIN
If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.
POWER TRAIN
HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or failure with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027Viewing | 0 | 0 | 0 | — |
| 2026 | 22 | 6 | 0 | 52.6 |
| 2025 | 60 | 6 | 0 | 56.6 |
| 2024 | 54 | 5 | 0 | 65.0 |
| 2023 | 47 | 8 | 0 | 59.0 |
| 2022 | 174 | 12 | 0 | 58.4 |
| 2021 | 105 | 8 | 0 | 60.8 |
| 2020 | 162 | 10 | 2 | 61.6 |
| 2019 | 189 | 12 | 2 | 65.2 |
| 2018 | 2,534 | 10 | 4 | 68.2 |
| 2017 | 680 | 12 | 4 | 66.7 |
| 2016 | 256 | 14 | 3 | 63.8 |
| 2015 | 212 | 15 | 4 | 61.0 |
| 2014 | 341 | 16 | 4 | 59.8 |
| 2013 | 178 | 16 | 3 | 61.4 |
| 2012 | 0 | 0 | 2 | — |
| 2011 | 0 | 0 | 2 | — |
| 2010 | 0 | 0 | 3 | — |
| 2009 | 5 | 1 | 1 | — |
| 2008 | 0 | 0 | 0 | — |
| 2007 | 0 | 0 | 0 | — |
| 2006 | 0 | 0 | 0 | — |
| 2005 | 0 | 0 | 0 | — |
| 2004 | 0 | 0 | 0 | — |
| 2003 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.